February 2007

Voice and Data Communications

Just as we've seen DM and RM begin to share the same space, we're seeing a similar convergence of voice and data communications.  VoIP, digital dictation, and monitoring and acceleration tools are rapidly moving into the pipeline once reserved for data alone.

Our authors share their insights and suggestions on these issues and more, helping you keep this abundance of information moving.

In addition, we're very excited to offer the results of our first-ever survey regarding telecommunications, and we extend our thanks to all who participated.