DISCLAIMER: This is not an endorsement of any product or platform.
Zoom has experienced unprecedented growth in the past three months; in the first three months of 2020, Zoom added more users than in all of 2019.[i] Undoubtedly, this growth is suddenly testing Zoom’s performance and security boundaries, and new users are thrust into quickly getting up-to-speed on this software.
In considering best practices for Zoom, each organization needs to assess its balance on the Usability-Security spectrum, lovingly known as the “Flower Shop to FBI” spectrum. Zoom’s default settings bias toward onboarding users quickly and easily, rather than indexing on security as other platforms choose. If your organization considers itself anything other than “Flower Shop,” it becomes important to consider common Zoom settings for security vs. the usability needs of your users.
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