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With a boom in hybrid working and the revolution of remote work, law firms around the world are finding new hurdles to overcome in their approach to employee onboarding. In this article, we look at how eLearning SaaS technology is helping to solve these new challenges.

For those of you who are not familiar with DAP (Digital Adoption Platform) tools, it is a case of being able to deliver resources and support for your end users at their point of need; during the flow of work, inside any software application.

How does a Digital Adoption Platform work? 

In terms of how it works then, a Digital Adoption Platform works very similarly to what some of you may remember as the quirky little paperclip character that used to be available in MS Office. However, in recent times this technology has been upgraded to follow the user around as they go through different applications. For example, it can oversee Word, but if you go back into Chrome, it will still be available.

This feature is essential for the ability to produce resources at any point of need. It can also be used to suggest different types of learning content if you wanted to attach an eLearning module to a particular action within the application.

Revamping Employee Onboarding with a DAP 

Within a DAP you could create an employee onboarding checklist, ideal for those new hires. As mentioned above, they can still get those intuitive resource suggestions within the application. You can also make a to-do list of documents, training modules, and other items for your new staff to complete. Maybe it’s a new team member who has not used much of your company’s technology before. You want them to come in and hit the ground running, so you can give them guidance and those different helping hands throughout the initial stages of their employment.

There is lots of flexibility in terms of what you can suggest as pieces of onboarding content, it is not just one piece. You can offer a whole host of pieces of content, and they can be a variation between those traditional eLearning modules, SCORM links on the LMS, external links, and HTML as well.

Replicating Informal Learning with DAP 

Alongside the employee onboarding capabilities, it is also useful for replicating that informal learning piece. Obviously, where everyone used to be in the office 100% or close to 100% of the time, you used to be able to say to your desk-mate or your colleague. Something like “how do I turn on track changes?” You might give somebody a nudge and they might show you, or there might be somebody around that you can ask.

Whereas now there are people working remotely or in a hybrid environment. They can just use these DAP resources to get that informal learning experience. By quickly showing you something in the application that you may already know and just forgotten, or it is just that one bugbear that you always forget.

Employee Onboarding with DAP from Intellek 

Here we will introduce you to Intellek Create and Intellek Deliver, the Digital Adoption Platform used by legal teams across the globe to revamp and update their employee onboarding process.

Create is a content authoring tool, something akin to solutions like Captivate and Storyline, etc. However, it is quite different in terms of its finished product. You might usually build some sort of static online training lesson that is delivered using an LMS (Learning Management System) or intranet, but using Create, you can make live eLearning within the software application itself.

This innovative onboarding solution offers businesses something different in terms of delivery methods for their employee onboarding and staff development. That delivery method works well with Intellek Deliver, this is the other half of the digital adoption platform. The installed desktop application will enable businesses to consolidate and make any resource (learning or otherwise) available to end users via a simple search.

Using both tools independently or in tandem will enable you to support your end users at the point of need in any given application. So, if they are in desktop software like MS Word and trying to find support or guidance, by using Deliver’s interactive and intuitive resource delivery functions, they can find help. Then by using Create they can launch that resource inside the application and go full circle.

Find out more about this innovative employee onboarding solution in this blog post.

Intellek Create 

For content authoring innovation at its most creative, look no further than Create, Intellek’s game-changing solution. This platform easily embeds learning in the flow of work for any industry. You can quickly create training material, support resources, and assessments for any software application; with no need for screenshots, complex integration, or plugins.

Once created, the content is made available to the end user, directly from the integral resource library in just one click! Businesses will see increased engagement levels, employee productivity, and improved staff retention.

Intellek Deliver 

Intellek Deliver is a Digital Adoption Platform (DAP) designed to support your user’s experience at their exact point of need. It helps you to onboard and train, guiding employees through software adoption and digital transformation; by simplifying the learning experience and ensuring proficiency while realizing the full potential of user adoption.

Deliver is designed to provide the right information to users at their point of need, in any application, with no integration needed. Reduce the cost of training staff and other users, while increasing productivity and efficiency! You can enable your users with instant access to resources and real-time step-by-step guidance without disrupting their workflow.

About Intellek 

A leader in the learning technology arena, providing training SaaS (Software as a Service) to the business community. With more than thirty years of experience in the field, Intellek is a tried and tested solution for all your eLearning and blended learning needs. 

Intellek’s mission is to help businesses transform the way technology is taught and used, enabling companies to simplify their L&D and employee training challenges with innovative solutions. With a long heritage in online learning solutions for the legal sector, more recent years have seen expansion into other industries including Finance, Education, Healthcare, and Retail.

With this secure, feature-rich, cloud-based learning software suite you can create courses, manage learner resources, and deliver learning in the flow of work. Covering your entire organization’s onboarding and L&D needs, all from one customizable platform.

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