When managing a change, how do you know ‘adoption’ is happening? The simple answer is that you measure it, but that is not always as easy as it sounds. The world seems to be full of data, but we can sometimes find ourselves either with too many options or with nothing that will work for us. What should you measure, how much, and when? Join our next Change Management-focused webinar in which our presenters will walk through a framework for building adoption metrics. The webinar will include an example of how this framework could be used in the real world, but they’ll begin by looking at what ‘adoption’ means.
Sharon Ford - Change Management Manager at Perkins CoiePaul Duffy - Global Practice Solutions Manager at Mayer Brown#Virtual#BusinessandLegalProcessImprovements#BusinessandFinancialManagement