User Experience Journey - Make Quality Assurance (QA) Work

When:  Jan 16, 2018 from 12:00 PM to 1:00 PM (ET)


Do you sometimes ask yourself, "I wonder how other quality assurance (QA) teams approach this problem I'm having?" or "Is there a better or alternative way to get our work done?" You understand the basics of testing, but are you curious about how others manage the work? If so, this webinar is designed just for you. Four seasoned QA managers from mid-to-large sized firms and a service provider will share how they approach common QA challenges, giving you insight on managing the QA work at your firm more efficiently and effectively.


Ralph Bonatz is the Global IT Quality Control Manager at Mayer Brown LLP. He has over 20 years of experience in quality control, performing a broad array of activities such as establishing teams, test management and planning, test case authoring and execution, test tools and environment management, requirements management, defect management, authoring test strategy and guiding test automation teams, crossing areas including legal, insurance, fleet management, healthcare, trading, enterprise resource planning and government. Ralph is a former U.S. Air Force officer.

Ryan LaMontagne from WilmerHale has over 16 years as a QA professional and is an experienced QA Manager delivering hands-on innovative testing solutions. With a history of working in the law practice, financial and high tech industries, Ryan is skilled in test program development, test automation, project management, vendor management, and leadership.

Bill Mertes is Olenick's Vice President for the Legal Practice, responsible for delivery oversight, account management, and project leadership. Prior to joining Olenick, he spent over 20 years at a large law firm, implementing and maturing the internal IT organization. Most of that experience was in software development activities, architecting and building solutions, and later managing the firm's software development teams. In addition, Bill served for two years as VP/co-chair on ILTA's annual conference committee and sat on the LEDES Oversight Committee's board of directors for over 10 years.

Alan Reeson is the Manager of the Quality Assurance Team at McGuireWoods LLP, an international law firm with 23 offices around the world. His team develops, implements and maintains IT quality assurance and control processes for both projects and operations. With the firm since 2001, Alan also serves as the owner of the release management process.

Sponsored By


Event Image
Download to Your Calendar Outlook Google