According to the new 2019 ILTA technology survey, change management is one of the biggest challenges firms face when it comes to user adoption of technology. As an interactive discussion, we will explore the best practice principles around change management and adoption and the ways in which firms can look to apply these as they deploy new technologies or revisit existing with a view to increasing adoption.
In this webinar, We will hear from those in the field who are currently going through change themselves and the lessons they have learned along the way. As we talk through the change management journey, we will delve into what firms should look for in their technology vendors and the type of partnership they should expect.
Listen to Dean Leung, Chief Success Officer at iManage, Missy McDonough, IT Application Manager at Bricker & Eckler and Sandy Mikita, Information Technology Project Manager at Eckert Seamans as they discuss:
- The latest change management trend information from the 2019 ILTA Tech Survey
- Change management and adoption of best practices
- The customer journey
- Key partnerships and success criteria
Dean Leung - Chief Success Officer, iManage
Missy McDonough - IT Application Manager, Bricker & Eckler
Sandy Mikita - Information Technology Project Manager, Eckert Seamans