WOW - Work 10, Office and Windows 10
Lunch Sponsor: iManage
Join iManage as we walk you through upgrading to iManage Work 10 while deploying Office and Windows 10. Learn best practices, lessons learned, gotchas to avoid, and the resources that are available to help guide you along the journey.
We'll examine the upgrade benefits to both attorneys and IT and then discuss the pros and cons of staying on-premises versus moving to the cloud. We'll then jump into a staged deployment scenario designed to help expand adoption without disrupting users who are not looking to change their workflow. We'll share best practices, lessons learned, and how we have eased client upgrade and testing processes.
Topics will include:
- Frustration busters
- Expanding adoption
- Security and governance compliance
- When to look at cloud solutions
- Design considerations
- Selling it to the firm
- Staged features versus full deployment
- Packaged services
- Readiness assessments
- New training courses
- User adoption and change management
- New testing and quality control options
- Staying current
Dean Leung is the Chief Customer Success Officer at iManage, where his primary focus is on driving initiatives that further improve the iManage customer experience across customer onboarding, technical support, education and professional services. Previously, Dean was the chief information officer at Holland & Knight.
Scott Dumore, the Director of Pre-Sales at iManage, has over 16 years of experience with the company's solution set. An industry veteran in legal technology, his knowledge spans work product management, information governance, knowledge management and enterprise search. Scott's roles have included pre-sales, development and partner channel support.