Knowledge Management Discussion: Client-Facing KM Solutions

When:  May 23, 2018 from 15:00 to 16:00 (ET)

Description

The dynamic of how law firms provide legal services is changing and clients are requesting new approaches. Are you meeting those needs? Does your firm have a client-facing or an idea for one? Join us to discuss the ins and outs of the role knowledge management (KM) plays in developing and delivering client-facing solutions to your clients. In this virtual roundtable, we'll hold an open conversation on topics such as:

  • Types of services KM can develop for clients
  • Pricing these solutions
  • Promoting the concept among your attorneys
  • Finding resources to develop and deliver
  • Does it detract from the traditional law firm business model? How do you mitigate that sentiment?

Moderators

Vin Colavita is a knowledge management development and strategy professional with extensive experience in the legal and professional services industries. He has broad experience creating, developing and executing knowledge-based systems for Am Law 100 firms. Vin leverages innovative solutions to provide value to clients and improve efficiency on both the practice and business levels for law firms. He does this by collecting and making precedent materials easily accessible, utilizing internal and external expertise data, providing platforms for collaboration, easy access to resources, process and work-flow improvement, and exploring innovation such as AI and machine learning.

Gwyn McAlpine oversees the knowledge management program at Perkins Coie, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management.

Amy Monaghan is the Practice Innovations Manager within the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP.

#Virtual
#KnowledgeManagementandSearch

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