Ask the Expert: Litera’s Commitment to Improving the Customer Experience

When:  Apr 12, 2023 from 13:00 to 14:00 (ET)

Description

Litera is transforming the way legal teams of all sizes perfect documents, run deals, and manage cases. As our products continue to deliver solutions to legal professionals, Litera is also working on delivering a customer experience that matches the quality legal professionals have come to expect from Litera products.

This month we are partnering with ILTA to share the transformative initiatives that Litera has been working on to deliver the best Customer Experience. These initiatives include streamlining access to Support, sharing best practice and adoption resources, how to share feedback into Product roadmaps and how you can best engage with our entire Litera community of experts and champions.

Join our webinar with Chris Arellano, Chief Customer Officer, and Sherry Kappel, Litera Evangelist on April 12, 2023 at 12:00pm CT.

Takeaways

1. Attendees can use the following quick reference guide for specific support:
-Technical Support: Support@Litera.com​
-Customer Success – General Questions: Success@Litera.com​
-Renewals: RenewalsMatter@Litera.com​
-Enablement Resources: support.litera.com/s/adoption-resources ​

2. Attendees can share feedback about the Litera Transformation to either Lainey.Muhlberg@Litera.com


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