Trends in Disbursement Recovery

When:  Sep 14, 2017 from 12:00 PM to 1:00 PM (ET)

Start Time by Time Zone:
   9:00 am PDT
 10:00 am MDT
 11:00 am CDT
 12:00 pm EDT
   4:00 pm UTC

Trends in Disbursement Recovery

Sponsored By: Mattern & Associates, LLC

The legal industry continues to weather sluggish demand and continued client pushback on fees and expenses. Cost recovery can be a tool that helps drive profitability and combat these pressures. The time to look at the future of your cost recovery strategy is now, but what data should your decisions be based on?

In this webinar, we will review key findings of the most current market data available from the Mattern & Associates 2016 Cost Recovery Survey. This highly regarded bi-annual survey provides the industry with the most comprehensive snapshot of firms' current practices in cost recovery -- and it now incorporates vital middle-office trends. We'll address key insights on firm practices in cost recovery and middle-office functions, including:

  • Key benchmarking data in traditional and non-traditional back-office cost recovery
  • Middle-office strategies for litigation support services, workflow and document processing
  • Case study examples of the practical application of various strategies
  • The future of successful cost-recovery strategies

We hope you'll join us for this live discussion that aims to help you move toward a successful future.

Jarmila Pencikova
has been the Director of Finance and Controller at Osler, Hoskin & Harcourt LLP for the past eight of her 27 years at the firm. She has played a major role in various projects at Osler over the years, including the implementation of Aderant Expert, Chrome River, Prebill Viewer, Control Systems and other financial systems. Jarmila is a CPA.

Stephen Cole
is the Director, Client Technology & Strategy at Mattern & Associates. He has a successful track record with over 20 years of expertise in consulting for large law firms on litigation support, records and information management, word processing, imaging, cost recovery, business process outsourcing and end-to-end ediscovery services. Stephen has previously worked in both service providers and law firms, as the vice president over the legal business unit at Pitney Bowes Management Services, a technology specialist at an Am Law 50 firm and a regional vice president at Ipro Tech. His articles have been published in Law Journal, Legal Management Magazine and Legaltech News.

Robert Mattern founded Mattern & Associates LLC in 1997 to provide unbiased consulting services to law firms in the areas of support services, cost recovery and output management. The firm has participated in over 450 consulting engagements with some of the most distinguished law firms in the nation. Mattern & Associates is credited with developing the Mattern Method, a proprietary process to analyze and benchmark workflows and contracts in the legal environment to procure the most competitive pricing and terms, while increasing the net realization of billable cost recovery revenue.

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