Atlanta: Innovation in Knowledge Management

When:  Nov 14, 2019 from 12:00 PM to 1:30 PM (ET)


A decade ago, knowledge management focused on work product retrieval and reuse. In today’s world, it could be key to creating a truly competitive advantage as knowledge managers have become a crucial driver of law firm success. Join us to hear about two law firms' innovations in knowledge management:

  • Flyn Flesher will discuss the development and implementation of Ogletree’s KARLOS (Knowledge and Resource Locator for Ogletree Systems) Knowledgebot. He’ll also discuss some of the challenges and successes the firm has had with KARLOS.
  • Terra Liddell, CMO of Finnegan, Henderson, Farabow, Garrett & Dunner, LLP, will discuss the team responsible for innovative knowledge management at the firm, including experience management and the development of an expert tracking system.


Flyn Flesher - Knowledge Management Counsel, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
Terra Liddell - Chief Marketing Officer, Finnegan, Henderson, Farabow, Garrett & Dunner, LLP

Lunch Sponsor

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Arnall Golden Gregory LLP
171 17th St., NW
Suite 2100
Atlanta, GA 30363



Laurel Englehardt
(404) 870-5744