Knowledge management (KM) is critical to service quality and efficiency, and it touches everything from experience management to security and information governance. Where does a firm begin? With a KM strategy!
In this webinar, our panel brings different perspectives to the goals, components processes behind a KM strategy. We will give practical tips and examples, including sample content, how to understand and communicate business requirements, operationalizing your strategy and selling it internally.
Bryn Bowen - Director of Information Services, Schulte Roth & ZabelJoshua Fireman - President, Fireman & Company
Fireman & Company#Virtual#KnowledgeManagementandSearch
Follow Us
© International Legal Technology Association. All Rights Reserved.
Accessibility | Terms & Conditions | Support Center