Washington, DC: Driving Innovation - Five Factors Reshaping Service Delivery and Client Engagement

When: Jun 6, 2018 from 12:00 to 13:30 (ET)

Description

Client relationships and expectations are very different than they were even just a few years ago. So are business structures, billing models, and the competitive landscape. When you add these new shifts to the rapid rate of technological change, delivery models for legal services are now evolving faster than ever to keep up. In this environment, what is the key to successful client engagements?

Discover an emerging framework that holds the most potential as we explore the five factors that make up the concept of SmartLaw -- client relationships, a firm's culture, the intelligent use of technology, the role of data and process optimization.

Presenter

Jason Reid is a Solutions Consultant at HighQ, where he focuses on developing legal practice and service delivery solutions for clients. He has over 15 years of experience working in legal technology services, ediscovery consulting and project management. Previously, Jason was the litigation support manager at Morrison Cohen where he streamlined their ediscovery process and built a department combining strategic partnerships and best of breed software solutions