Applied Design Thinking for Legal Service Delivery

When:  Aug 8, 2019 from 12:30 PM to 1:00 PM (ET)

Description

Spend 30 minutes in this snackable webinar with Zena Applebaum and Kathleen Hogan as they discuss their experiences with applying design thinking frameworks to legal service delivery for clients. Expect to gain insights on successful design methods and real cases that have been executed for legal clients.

Moderator

Chloe Carver - Senior Program Manager, HR Technology & Operations, Nordstrom

Speakers

Zena Applebaum - Director, Customer Insights & Engagement, Thomson Reuters Canada Legal Tax & Accounting
Kathleen Hogan - Director, Education & Knowledge Integration, McCarthy Tétrault LLP

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