Master Class: How to Successfully Implement MS Teams Calling

When:  Apr 20, 2021 from 12:00 PM to 1:00 PM (ET)


Many US law firms now use Microsoft Teams for improved collaboration. And an increasing number are adding Microsoft Teams Calling, allowing users to make and receive phone calls from their PC, smartphone or Teams-compatible device. Firms can then get rid of their legacy on-premises PBX solutions, eliminating cost and complexity.

Deploying Microsoft Teams Calling can be relatively straightforward. But it's not without risk, and IT teams must get the details right for a successful roll-out. Users must feel comfortable with the new technology, and it needs to work perfectly from day one. Business phones are mission-critical - there's simply no margin for error.

In this masterclass, you'll learn the key steps to a successful implementation. We'll share some best practices and common pitfalls. And you can ask our expert questions that may help you decide if Microsoft Teams calling is right for your firm.

Outline: In this session, we will cover:

  • An introduction to Microsoft Teams Calling
  • Different ways to provide PSTN connectivity to users
  • Preparing your corporate network for Teams Calling
  • Device options for users and meeting rooms
  • Successful implementation planning with real-life examples

Hosted By



Jason Sloan is a senior director in LoopUp's solutions team. A Microsoft Certified Master with extensive Microsoft Teams experience, he has designed and deployed Microsoft Teams voice platforms for some of the world's largest Fortune 500 companies, and has had several projects showcased at the Microsoft Ignite Conference.

As Director, US Sales at LoopUp, Michael Boggia is responsible for all sales activity across North America. Michael has 9 years of experience in the cloud communications market, and has led teams and driven new business across international markets including US, Europe, and Australia. Michael was responsible for launching the LoopUp business in Australia and growing the team. Michael is now responsible for all LoopUp’s sales activity in North America, and has led the team to secure several high profile clients across a range of industries. Michael is a regular contributor to legal technology publications and speaks at many prominent industry events across the US and Australia, including the CIO Forum.


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