Competitive Intelligence: A 360 Degree View of Your Clients

When:  Apr 16, 2019 from 12:00 to 13:00 (ET)

Description

Join us for this exciting webinar session in which we will discuss different approaches to keeping your clients at the center of your firm’s decision making. From a project management approach to business development key client programs, competitive intelligence is not only about bringing the outside world in but also about connecting dots internally to help your firm be and stay competitive. It all starts with the clients and making sure that we all understand and know how to provide optimal client service.

Moderator

Ann Meyer - Director of Marketing Operations, Littler Mendelson, PC

Panel

Zena Applebaum - Director, Professional Firm & Corporate Segments, Thomson Reuters Canada
Rick Krzyminski - Chief Knowledge Management Officer, Baker Donelson Bearman Caldwell & Berkowitz
David Rueff - Shareholder and Legal Project Management Officer, Baker Donelson Bearman Caldwell & Berkowitz

#Virtual
#MarketingandBusinessDevelopment

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