A senior Information Technology Leader with a broad background across multiple industries including legal, automotive, insurance, energy/utilities, call center, and staffing.
Progressive track record of delivering solutions that exceed customer expectations. Advocate for the use of balanced scorecards and operational metrics to hold teams accountable and ensure high levels of performance.
Solid foundation in all aspects of Information Technology including software development and applications support, data management, customer service, project management, and business operations.
Strengths include a results-oriented approach, a strong technical aptitude, and an unalterable belief that an organization's people are its best assets.
Recently featured in Forefront Magazine: http://www.forefrontmag.com/2015/08/how-taking-the-indirect-path-can-lead-to-a-more-fruitful-career/