Highly accomplished professional with more than 22 years of legal technology experience. With a solid understanding of applications used in the legal field and the ability to quickly assess, learn and teach new applications in a short time period, Heather creates an environment in which all can learn. A proven strategic thinker with outstanding organizational and communication skills with the ability to navigate politically sensitive situations across organizations, she works with teams to build solid foundations for technology and its growth. Speaking Engagements & Publications: Elliot Maise’s Learning 2008 – “Empowering Employees to Become Avid Learners” ILTA 2007 – “Enterprise Content Management,” co-presented with Judi Flournoy ILTA User Support Publication – Resources Within Reach, November 2007 Article: “Just-in-Time Learning – What’s in It for Them?” ILTA White Paper – Educating the Home Users, October 2005 Article: “The Devil You Know” – a series of humorous articles