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Please enjoy this blog post co-authored by Holly Hanna, KM Firm Solutions Manager, Perkins Coie and Paul Henry, Chief Executive, NGAGE Intelligence. Whether you’re using the Objective & Key Result (OKR) framework, Key Performance Indicators (KPIs), or some other performance...
Yesterday I had the pleasure of moderating a webinar with a group of stellar panelists who shone some light on what firms across the world are doing to turn their KM functions client-facing. As clients increasingly understand the value that is to be had from leveraging their law firms’...
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Please enjoy this blog written by Melanie Segraves, Womble Bond Dickinson (US) LLP . Chances are, this won’t be the first blog about collaborating with clients that you’ve read. The legal industry is known for its buzzwords (ahem, innovation) and right now collaboration is having a moment. ...
We hope you enjoy this blog co-authored by Nikki Shaver, Global Director of Knowledge Management, Paul Hastings, LLP and Adam Dedynski, KM-Project Manager, Reed Smith, LLP. This post is the first in a series ILTA will run over the course of the year, entitled “Foundations of Knowledge...
When the marketing team is struggling under the weight of responding to RFP after RFP, it’s tempting to narrow your focus and look for a slimmed down, silver bullet application for generating pitches and proposals. However, firms that take the time to research their alternatives inevitably find...