Login to see all site content available based on your status. An active member status provides access to members-only content.

1 to 10 of 120
Sort by

Adoption Metrics Change Management

Description When managing a change, how do you know ‘adoption’ is happening? The simple answer is that you measure it, but that is not always as easy as it sounds. The world seems to be full of data, but we can sometimes find ourselves either with too many options or with nothing that will...

 06-16-2020 | 15:00 - 16:00 ET

Blog Entry
Empathetic Human-Centered Design Overlay on Design Thinking Post COVID-19

Please enjoy this co-authored blog by Amy Monaghan , Senior Practice Innovations Manager, Perkins Coie and Mike Ertel , Practice Innovation & Knowledge Attorney, Paul Hastings. The purpose of this blog post is to encourage using empathetic, human-centered design as an overlay...

Practical How To — Process Mapping

Description In this 30-minute webinar session, we will discuss the business process, help build out the process map and identify where technology could aid the process and create overall business efficiencies. We hope this is an effective way and a practical way of teaching process mapping. ...

 05-07-2020 | 12:00 - 12:30 ET

Blog Entry
You Haven’t Heard? Knowledge Sharing Among Multi-Offices

Please enjoy this blog post written by Lisa Gianakos, Director of Practice Technology Solutions, Pillsbury Winthrop Shaw Pittman LLP. It is an age-old problem, getting practices to share across offices. The reasons are many but commonly the result of a merger, where there is suddenly more...

Blog Entry
Change Management Can Increase Adoption of New Legal Tools

Even the best new tools may fail unless you have a good change management program. In the last few years, chatter about change management in the legal profession has increased significantly. Why do we need change management? With so many great new legal technology products in the market,...

Michael Ertel's profile image

Blog Entry
Data Analytics - Data Warehouse 101

What is a data warehouse? Data warehouse is an analytical data store that combines information from various sources across the organization and third-party sources, providing a uniform structure for subsequent analyses. A well-designed data warehouse can be leveraged to drive strategic and...

Blog Entry
Enterprise Data Warehouses - 101

The concept of an enterprise data warehouse (EDW) has been around for decades. However, building an enterprise data warehouse is extremely challenging. Despite this difficulty, the benefits far outweigh the challenges. Having a centralized repository of information from an organization’s...

Blog Entry
Content Integration: The Key to Unlocking Data from Your CRM

Content Integration: The Key to Unlocking Data from Your CRM Law firms around the world rely on CRM solutions to keep an accurate account of their clients’ experience interacting with the firm. This includes contact information, activities, and potential for growth. These firms also rely on...