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2020 was rough, and we’re moving on. But on the bright side, ILTA members created another treasure trove of useful content on knowledge management (KM) topics, the quality of which was particularly good this year. In case you were distracted at some point in 2020 (and who wasn’t?) and missed...
Please enjoy this blog post co-authored by Holly Hanna, KM Firm Solutions Manager, Perkins Coie and Paul Henry, Chief Executive, NGAGE Intelligence. Whether you’re using the Objective & Key Result (OKR) framework, Key Performance Indicators (KPIs), or some other performance...
SUCCESSFUL KNOWLEDGE PROJECT MANAGEMENT This blog, part of our “Foundations of Knowledge Management” series, provides some tips and techniques for managing and delivering knowledge projects of any size. Whether you are new to doing this or a seasoned project manager, here is a checklist...
ILTA recently hosted a session on “Change Management Tools for Success” with Brianna Leung, Director of Strategy and Marketing, Much Law and Katie Davis, Senior Staff Training and Development Specialist, Perkins Coie, LLP and moderated by Rachel Shields Williams, Senior Manager, Experience...
Experience More than Pitches and Awards – Part Two We all know we can use our experience for traditional marketing and business development activities like pitches, submissions, awards, and bios. But how can we take this data further to drive data-based decisions that support the whole...
Experience More than Pitches and Awards – Part One Who knows whom at this company? What work have we done in this industry? What are the total number of deals with done in this region? Who has experience going before that court? Can we list out our top matters for year? You’ve heard, or even...
“The bane of our existence.” That is how one law firm general counsel described outside counsel guidelines (OCGs) at last year’s Law Firm General Counsel Forum at the Aon Law Firm Symposium. Bane or boon, if you work in a law firm environment, OCGs are a daily fact of life. Clients use OCGs to...
The lack of ability to engage socially with coworkers that you might not interact with face-to-face has not traditionally been seen as a problem to be solved for many law firms and law departments. While firms may have deployed applications like Yammer or Jabber, the purpose behind such tools...
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Until COVID-19, U.S. law firms and corporate legal departments rarely permitted associates and employees to work from home, even on an occasional basis. Almost overnight, many people found that they could communicate, collaborate and work productively and effectively from their homes. Some...
PURPOSE : Content Coordinating Teams fall under the direction of the Program Planning Council liaisons who provide direction to the teams in creating programming deliverables. ROLE : The Content Coordinating Team will review the specific areas of focus, target audiences, deliverable numbers...
09-01-2020 | Larger Project (anywhere from 40 - 100 hours total)