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Blog Entry
How Elements of Change Management Can Help in a Crisis

Co - authored by: Sharon Ford & Paul Duffy How Elements of Change Management Can Help in a Crisis We have heard that change is the new normal, but in a time of crisis, with increased uncertainty, some of the elements important in change management can help place structure...

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Blog Entry
Change Management Can Increase Adoption of New Legal Tools

Even the best new tools may fail unless you have a good change management program. In the last few years, chatter about change management in the legal profession has increased significantly. Why do we need change management? With so many great new legal technology products in the market,...

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Blog Entry
What Are the Best Ways to Drive Adoption and Reduce the Risk of Resistance to Change?

By Sharon Ford, Technology Education Specialist, Perkins Coie. There are many interesting changes in the Knowledge Management (KM) area including AI and machine learning, Chat Bots, automation and more. Many of these initiatives involve technology changes, but they also result in process...


Blog Entry
Brief Roundtable Discussion Takeaway - Making Changes and How to Manage Them

Brief Recap of ILTA Roundtable: Making Changes and How to Manage Them (4/4/2019) -Some of the significant changes discussed included rolling out email retention, moving to Windows 10/Office Pro Plus/Office 365, and switching jobs. -Anytime there is change it has an impact. Further,...


Library Entry
Peer to Peer - Spring 2017 Feature - The Challenge of Change

"Most failures in the introduction of new technology occur on the people side of the equation, not the process side. Organizational change management (OCM) helps people transition smoothly to new systems, new procedures and new cultural changes in a firm. While IT change management manages the...


Blog Entry
But Wait... There's More - Avoiding Risks in NBI and QA and Embracing Change

This past week members discussed new business intake, quality assurance and more. Jump to the “Something Extra” section for insight into change management. Explore curated sources on these topics including some from ILTA’s treasure chest. New Business Intake (NBI) Questions come in...

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