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2020-04 April - Tech Solutions White Paper

As the world changes around us, we have to be ever-vigilant, adapting new tech solutions wherever we can in these challenging times. Today, ILTA is pleased to share an all-new publication: the 2020 Tech Solutions White Paper. Inside this issue, you’ll find ten full articles that will help you...

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2020-04 April - Practice Management White Paper

The Focus is on the Process: Whether the solution is solely technology or process intervention the main tenants of project management continue to be the application of technology tools, improving processes to continually achieve better results and delivering results. These core PM values should...

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2019-11 November - Corporate Legal Departments White Paper

This issue of ILTA’s Corporate White Papers tackles innovation from a corporate perspective. Containing four full-length white papers, plus an in-depth podcast, and an additional article dedicated to the discussion points from the podcast, these five cumulative articles cover a range of...

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2019-07 July - Project Management Survey Results and Mini White Paper

The 2019 Project Management Mini White Paper and Survey offers readers fresh, shorter articles on relevant topics for every type of legal project manager! Included are 4 mini white papers, covering the gamut, from Effective Legal Portfolio Management Services through PMO Best Practices. And the...

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2019-04 April - Litigation and Practice Support White Paper

For 2019, we present the 2018 Litigation and Practice Support Technology Survey results. These results review the previous year of data, and includes participants from all segments of ILTA, including corporate and government professionals. The survey provides responses from over 180 firms with...

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2018-12 December - Knowledge Management White Paper and Survey Results

ILTA is thrilled to release the 2018 Knowledge Management White Paper. Containing eight articles and results of the 2018 KM Survey, this white paper covers a broad spectrum of prevalent and timely articles under the unifying theme of "How organizations spotlight innovation and transformation in...

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2018-09 September - Marketing Technology

This publication contains eight articles, covering a broad swath of prevalent and timely articles on marketing automation, SEO best practices, strategic best practices on proposals and experience management, shared responsibility of security between marketing and IT, creating a roadmap to a...

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2018-04 April - Litigation and Practice Support

This publication consists of two parts: educational articles and survey results. This cumulative intelligence provides insight into the business and practice of litigation support, where the industry is today, and how we are innovating for the future, from the perspective of your peers. To read...

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Modern KM Is Automatic: Keep the Humans, Just Automate the Knowledge by Phil Ayton

Changing market conditions have shifted knowledge managers’ attention from templates and precedents to legal project management, alternative pricing arrangements and lawyer productivity. As the effective use of knowledge has a significant effect on revenue, forward-thinking firms are moving...

Library Entry
Training, KM and Performance Support: Delivering Knowledge to Users While They Work by Oliver Lash-Williams

In the months since the 2016 conference, current and potential clients have asked about the intersection of training and KM with no prompting. These two complementary disciplines might best intersect in “performance support.” Performance support is a philosophical approach to learning that...