Sensitivity, collaboration, emotional intelligence, self-awareness and empathy. What are these skills and how will they get you and your team prepared for the future of business? In today's market, it is becoming increasingly important to develop an employee's complete skill set rather than isolating technical or administrative skills. Business skill sets are quickly expanding to include soft skills.
Soft skills assist in every role and every career, yet are not easily taught. How do you find the right staff and/or how do you build these skills into your existing team so they can thrive in the future? What would a typical interview look like when looking for soft skills, and what is the key to success when changing interview formats? In this webinar, learn from our experienced panel as they discuss the business skill set of the future.
Jaclyn Sanders is a Business Analyst II for the IT applications and development department at Fish & Richardson P.C. She provides aspects of project management and business analytics for business, systems and process improvement. Mostly working with the patent, trademark and copyright practice groups, Jaclyn is involved in projects that vary from workflow/process automation and re-engineering, to custom web and desktop application development, integration of third-party products and SharePoint solutions.
Leon Goldstein is the Director of Information Technology for Seward & Kissel LLP. Through a process-driven approach, he aligns innovative technology solutions with the strategic business needs of the firm. Partnering with firm leadership, Leon anticipates the growing needs of the firm's expansive client base. With over 25 years of experience working in the technology sector, he has extensive experience in multiple industries. Leon previously served as a CEO of InnerVision Technologies Inc. for 15 years, the vice president of technology at Holocom Networks and an IT director at Akin Gump Strauss Hauer and Feld, LLP.
Bruce Griffiths has over 40 years of experience in leadership and consulting. Since forming Organization Systems International (OSI) in 1980, he has consulted to over 200 organizations including Disney, Nike and Siemens. Previously, Bruce was a psychologist for a Fortune 150 company and served in both the Coast Guard and Navy. He is on the faculty of UC San Diego's College of Extended Studies and is the co-author of "Competencies at Work" by Business Expert Press.
Beau Mersereau leads the application, development, support and training teams at Fish & Richardson P.C. He has been an active member of ILTA for over a decade and is currently a member of the Program Planning Council. Beau's past ILTA roles include regional vice president for the Four Corners region and peer group vice president.
Recorded on 5-10-18