ILTA Publications

Peer to Peer - Spring 2017 Feature - The Challenge of Change 

04-25-2017 10:43

"Most failures in the introduction of new technology occur on the people side of the equation, not the process side. Organizational change management (OCM) helps people transition smoothly to new systems, new procedures and new cultural changes in a firm. While IT change management manages the process side of change, OCM manages the people side of change."

by: Mal Mead

#PeertoPeer #Leadership #ChangeManagement #ITOperations

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