Many law firms now operate in low- or no-growth markets, and to prosper in these challenging conditions, they must sell harder and keep existing clients happy. Firms must reduce costs, improve service and better understand clients and prospects. Knowledge management (KM) is one tool that can help you achieve this. Learn how KM fits with marketing, delegating work, rigorous work management, legal technology and other approaches to sustaining law firm profitability.
Speaker:Ron Friedmann, a Consultant at Fireman & Company, advises law firms and law departments on strategic and operational issues, improving efficiency with knowledge management, artificial intelligence, legal project management, process improvement and practice technologies. A law school graduate with over 25 years of legal market experience, Ron has previously worked for the Integreon executive team, Mintz Levin as CIO, Wilmer Cutler as head of practice support and as a director at two legal software companies. He has also been a Bain & Company strategy consultant and an analyst for an economic forecasting firm. Ron is a Fellow and former trustee of the College of Law Practice Management, co-organizes the leading annual private legal KM summit and regularly writes and speaks on his specialties.
Recorded on 11-14-17