Recordings

The Evolving World Of Client Relationship Management (CRM) 

08-20-2018 22:09

How is the distribution of CRM systems changing?  What innovation is on the horizon?  How should you expand your thinking about the various platforms law firms are using?  In this session, we will examine the 2018 Ackert study The State of CRM at Law Firms to better understand how CRM usage has changed in the last two years. We will build on the latest findings, discuss the emerging modern definition of CRM within legal, and share practical applications as platform leaders direct more attention to our industry.

Takeaways:

  • Understand current trends in Client Relationship Management
  • Learn about new technologies impacting how CRM can be utilized
  • Spark creative ideas for making your CRM more effective

#G002


#ILTACON2018
#MarketingandBusinessDevelopment

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mp3 file
G002 - The Evolving World of Client Relationship Manageme...mp3   71.57MB   1 version
Uploaded - 08-20-2018
pdf file
G002 - Evolving World of CRM.pdf   99K   1 version
Uploaded - 08-20-2018

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