Denise serves as the Customer Success Team Leader for ContactEase. Prior to that, she served as the the Education Coordinator for ILTA (2019-2021). Denise also worked as the Training Manager at Jackson Kelly PLLC (2011-2019) and as the User Support Specialist at Robinson & McElwee PLLC (2003-2011). She has a bachelor's degree in Elementary Education.
Denise lives in St. Albans, West Virginia and has two adult children: Anetta and Brian. In her spare time, she enjoys playing trivia with her group of friends, supporting local history, reading, and doing escape rooms.