Last updated 26 October 2023

Wednesday 15 November   (all times in GMT)
8.00 – 11.00 Business Partner Exhibit Booth Setup
10.30 - 19.30 ILTACON Europe Registration Open
11.30 - 13.00
Reset and Recharge

The experience of many businesses in the last couple of years can be summarised in one word: relentless.

Many have seen workloads increase, whilst at the same time resources have been stretched.

Market volatility, geopolitical uncertainty and a high pace of change have become constants. Studies show that many people have been drawn into routines that leave them feeling overwhelmed and fatigued, not least as technology continues to blur the line between work and home.

In this highly interactive session, we explore how participants can adapt their daily routines so that they can work more efficiently, sustainably and effectively.

We will cover principles from elite performers and, explore the basics of what a high-performance routine (HPR) looks like in our current context, giving participants a chance to self-assess what’s going well - and to reset where necessary.


Dr Rob Archer

14.00 - 17.30
Microsoft 365 Copilot In a Law Firm

Discussion topics include:
  • Intro to Microsoft's Generative AI Solutions for Law Firms
  • "What is MS365 Copilot" and commonly asked questions
  • Demo based on latest updates
  • Outlook
  • Word
  • Teams
  • MS365 Chat
  • High-level use cases seen in legal customers in the preview
  • Q&A


17.30 - 19.30
Welcome Reception

sponsored by:

Thursday 16 November   (all times in GMT)
8.30 – 14.00 ILTACON Europe Registration Open
8.30 - 9.15 Registration and Networking with Continental Breakfast
9.15 - 9.30 Welcome & What is ILTA?
9.30 - 10.15

Morning Keynote: The Future with Hannah Fry

We all wonder about the future and what it might look like. A life beyond 150 years old? A world where computers can read our emotions? A planet transformed by unlimited clean energy? But the future doesn’t just happen, we make it.

Hannah Fry is a Professor of Mathematics, but she’s also the brains behind a new Bloomberg series - The Future with Hannah Fry, a show that explores the technological developments that are just around the corner, and the impact they might have on society.

Hannah has spent the last year travelling to far flung corners of the globe, meeting the people working at the cutting edge of Ai, robotics, chemistry and technology to find out, first hand, the advances that are coming around the corner. She has visited people building companies that can read and interpret out brain waves, those building devices to augment and expand the human body, and people actively working on making scarcity a thing of the past.

In this talk, in her characteristic energetic and interactive style, Hannah will take you on a tour of the technology that is just around the corner, telling tales of the things that are being over-hyped and those which deserve a second look. And she’ll reveal the developments that scientists are most excited about - the ones that will allow us to look 10-15 years ahead and talk (backed up by evidence) of what might lie ahead.

sponsored by:

10.15 - 10.45 Morning Networking Break
10.45 - 11.45

Customer Experience: The Next Frontier

Everyone's expectations are set by Retail as it is the fastest moving, most competitive service industry. What can professional services learn from brands and retailers to help them adapt and pre-empt the changing and increasingly discerning customer? GDR will delve into the big picture trends that are shaking and re-shaping the dynamic world of customer experience, leaving you with practical suggestions for the legal industry to come out a winner.


Ella Sy

sponsored by:

11.45 - 12.45

How to think differently to do differently...

There has never been a better time to challenge what we believe to be true. A question we need to ask ourselves all the time is. 'Are we changing as fast as the world around us?" Leaders and companies can only create new opportunities by creating new perspectives. It won't be what you know which is important. It will be more about how you think about what you know. We don't solve new problems with old thinking.

Leading performance coach, Jamil Qureshi takes us through a practical understanding of how to cultivate mindsets for optimizing talent. Using principles that have been shared with six people who utilized the ideas to become number one in the world in their sport, delegates will be taken through an insightful and entertaining look at how we can create positive change through obtaining different outlooks.


Jamil Qureshi

sponsored by:

12.45 - 13.45 Networking Lunch
13.45 - 14.00
ILTA update with President Tony McKenna and CEO Joy Heath Rush


14.00 - 14.45

What is a Yottabyte and why should you care...

Data and AI are set to play a significant role in solving sustainability challenges, yet today they also contribute significantly to the problem. Data growth has always been a challenge, but now we have to add in the massive quantities of data that will be used to train AI models as the democratisation of the technology truly starts. With increased data, there is increased energy usage to store it, so tech is accelerating problems around climate action, not the other way round. Did you know that two thirds of data created is never used again?

In this talk, we will explore the impact of data and AI on sustainability, including their role in creating digital waste. We will examine the challenges and opportunities that arise from managing, optimizing, and extracting value from data in a sustainable way.


Matt Watts

sponsored by:

14.45 - 15.30
The digital skills gap and how to address

Stephen from AND Digital will share thoughts on closing the digital skills gap in the UK sharing  how progressive businesses are using tactics on upskilling, recruiting from non-traditional sources, and offering a value proposition that puts diversity and inclusion at the forefront of thinking at all times and will also touch on hybrid and blended working and what that means for the future workforce and what needs to be done to remain competitive in the race for digital talent.


15.30 - 16.00 Afternoon Networking Break
16.00 - 17.00

The Era of Generative AI and Deepfakes: Transforming the Future

Nina tells the story of Generative AI, exploring how AI's latest advancements, including deepfakes, will fundamentally reshape the future of work, information, knowledge, and even society. Nina argues that the scale of this revolution is akin to the Internet, but even more profound. Instead of fearing these changes, she advocates embracing the AI revolution while addressing the challenges posed by technologies like deepfakes.


Nina Schick

sponsored by:

17.00 - 17.15 Overview and Closing
17.15 - 18.30 Evening Reception