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| 2008 Conference |
Making the Move to IP Telephony |
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Michael Baillargeon of ShoreTel identifies network assessment tools and best practices in determining VoIP implementation requirements, reviews quality of service (QoS) methods suitable for ensuring service delivery and establishes an Implementation checklist for an IP telephony system. |
| 2008 Conference |
Voice over IP Security |
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Mark Collier of SecureLogix talks about how to identify potential risks to the PBX environment while understanding the security impact of incorporating telephony into the data network, analyze the signs of a potential attack, while maintaining the level of service at the users expectations and determine the best course of action when a breach has occurred and how to recover from an attack with minimal impact to the end users. |
| 2008 White Paper |
Unified Communications - It's a Small World After All |
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The collection includes articles on making a business case for UC, implementation case studies, and outsourcing law firm communications. |
| 2007 Conference |
Instant Messaging: Turning Toys into Tools |
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Marla Brock, Kajtan Koci and Kevin Sullivan show how to turn IM into a valuable tool for your lawyers; understand industry-leading uses for IM; gain a better understanding of the regulatory and legal issues around IM. |
| 2007 Conference |
IPT Implementation and the RFP Process |
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Dean Leung's presentation focuses on the selection, acquisition and implementation of an IP-based phone system. |
| 2007 Conference |
VOIP Implementation and the RFP Process |
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Warren Jones discusses his firm's implementation of a hosted voice as a service (VAS) system. |
| 2007 Conference |
Sample Requirements List for IP Telephony |
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A high-level list of technical and qualitative requirements for selecting a VOIP system. |
| 2007 Resource Library |
PBX and Voicemail Checklist |
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Steven Frus offers this feature checklist to compare competing PBX and voicemail systems. |
| 2007 Resource Library |
Sample VoIP and Unified Messaging RFP |
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Robert DuBois provides this sample RFP 24 page document. |
| 2007 White Paper |
Voice and Data Communications |
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This ILTA White Paper focuses on the convergence of voice and data, with articles on WAN acceleration, a law firm case study of a WAN upgrade and VoIP implementation, and includes the results of the first member survey on telecommunications. |
| 2006 Conference |
Getting the most out of IP Telephony |
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Dave Stixrood from Ipcelerate argues that most firms don't get the most out of their VOIP installations: they don't take advantage of all of the legal-specific apps available for IP phones. He lists the most intriguing possibilities for enhancing your IP system. |
| 2005 White Paper |
Telecommunications White Paper |
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We’ve called on our authors to share their knowledge and expertise on telecommunications technologies. We’ll look at new WAN performance capabilities, the merits of a move to IPT, what types of videoconferencing are best for you, and how to keep it all secure. |
| 2004 Docposit |
Sample Telecom Cable RFP |
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Christopher Hunt submitted this sample RFP document for structured cable plant. |
| 2004 Conference |
News from the VOIP Trenches |
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Todd Corham and Robin Compton look at the rapid growth of IP telephony, consider the options in the marketplace, and talk about how their firms implemented this technology. |
| 2004 Conference |
Primer on IP Telephony and VoIP |
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Chris Duncan provides a detailed technical overview of VoIP, the costs risks and rewards of this type of system. |
| 2002 Conference |
IP Telephony |
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Athelene Gieseman talks about why her firm was an early adopter of IP Telephony and what some of the gotchas were in their implementation. |