Blogs

International Legal Technology Association

Blogs

Please enjoy this Q&A blog post featuring interviewer Shannon O’Connor, Legal Systems Manager at Squire Patton Boggs LLP, and interviewees Conor Dashwood, Senior End User Platform Analyst, and Justin Siess, Enterprise End User Technology Architect, both with Bryan Cave Leighton Paisner LLP. A special thank you to Tara Saylor, Intranet and Web Tools Manager at Bryan Cave Leighton Paisner LLP, for coordinating the interview. Network shares have long served as the default for file storage, offering centralized control and a familiar administrative model. Many law firms also have access to Microsoft OneDrive through their existing Microsoft licensing, whether ...
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Please enjoy this blog authored by Raquel Lewis, Technical Program Manager, Intapp. Leadership development doesn't require a title. It doesn't require a promotion, a direct report, or a seat at the executive table. For many legal technology professionals, some of the most meaningful leadership growth happens outside the office, through professional associations, nonprofit boards, volunteer committees, employee resource groups, and industry organizations. I know this firsthand. Over the course of my career, I've served on the LMA Southwest board, rising to president. I've spoken at ILTA conferences as a CRM subject matter expert. I've co-chaired an employee ...
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For years, Desktop as a Service, or DaaS, was primarily discussed as a way to support remote and hybrid employees. That perception is changing. Organizations are now evaluating DaaS as part of a broader infrastructure, security, device lifecycle, and AI strategy. Secure remote access remains an important use case, but businesses are increasingly looking at DaaS through the lens of total cost of ownership, operational efficiency, security, scalability, and emerging AI workloads. At the same time, rising hardware costs, supply chain constraints, growing memory requirements, and increasing IT support demands are forcing organizations to reconsider ...
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Artificial intelligence is quickly becoming one of the most talked-about technologies in the legal industry. From document review and legal research to drafting contracts and summarizing depositions, AI promises to improve efficiency and reduce administrative work. But many firms are asking the wrong question. Instead of asking, “Which AI tool should we buy?” , law firms should first ask: “Where can AI create the greatest value for our firm while protecting our clients, data, and reputation?” The firms that see the biggest return on AI won’t necessarily be the ones with the most software; they’ll be the ones with the best ...
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Please enjoy this blog post co-authored by Chris Hockey, Senior Manager, Information Governance, Gibson, Dunn & Crutcher LLP and Tara Saylor, Senior Manager, Collaboration Services, Bryan Cave Leighton Paisner LLP. As software moved to the cloud over the past decade, it introduced new opportunities for collaboration. Instead of a single copy of a file stored on a firm’s own hardware, a cloud-hosted document can be accessed and edited by multiple users simultaneously. Clients and lawyers have embraced this technology for its speed and ease of use, and vendors continue to offer new solutions to fit their workflows. From an IT perspective, this collaboration ...
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Please enjoy this blog authored by Virginia Ong, Legal Innovation Manager, Greenberg Traurig. In my work as a legal innovator at a large law firm, I spend a lot of time testing new technology. The field is full of conversations about AI, automation, integrations, workflows, and transformation. Legal technology professionals can easily get excited about new features and trends. Most lawyers don't. That's not a criticism. In fact, it's probably the reason many lawyers continue to be successful despite the endless stream of technology being introduced into the profession. When a lawyer is racing to meet deadline, respond to a client, negotiate a deal, or ...
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Please enjoy this blog authored by Ricci Masero, Marketing Lead, Intellek. ILTACON is one of the biggest events in the legal technology calendar. It's exciting, it's busy, and if it's your first time… honestly? It can be a little overwhelming. I've been a few times now, so I want to share what I've learned to help you get the most out of your week in Nashville. The conference kicks off August 23rd and runs through August 27th, all under one roof at the Gaylord Opryland Resort & Convention Center - a destination unto itself, with over nine acres of indoor gardens, a quarter-mile indoor river, and waterfalls. It's stunning, and also genuinely ...
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A law firm's most sensitive files are more exposed than most employees realize. Not in some distant scenario, but right now, in the ordinary course of business, most are likely accessible to bad actors today. A firm's most sensitive deal documents, litigation strategy, and client intellectual property are stored in plain, readable form in its document systems and email, available to anyone who gets past the security perimeter. With the advent of quantum computing, this risk is accelerating and bringing it front and center in the boardroom. Headlines warn that powerful new machines will one day break the encryption that businesses rely ...
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Please enjoy this blog authored by Brendan Miller, Former AmLaw 100 Partner, Turned Legal Innovation Leader. NOTE: This blog is an extension of a more detailed treatment of this topic published in ILTA's Spring 2026 Peer to Peer publication: Teaching Judgment in the Age of AI – Building Legal Professionals Who Rely on AI Responsibly . What follows distills the core framework and updates it with recent evidence about where the field stands. The legal industry has spent the last two years solving for AI access, deployment, and adoption. The harder challenge now is ensuring that increased AI capability is matched by increased human judgment. ...
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The latest Women in Legal Tech event, on the 7 th July, brought together legal technology professionals for an engaging and thought-provoking discussion on “AI & You” , exploring how women can embrace artificial intelligence, navigate the noise surrounding the technology, and position themselves for the opportunities ahead. Moderated by Nina Gratrick, IT Director (West), Herbert Smith Freehills Kramer, the session featured insights from Josie West, Chief Innovation Officer at Foil, and Hannah O'Grady, Director of Digital Change at Herbert Smith Freehills Kramer. Through a candid and interactive conversation, attendees explored both the practical ...
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Please enjoy this blog post co-authored by William Grady, Director of Information Technology, Conn Kavanaugh Rosenthal Peisch & Ford LLP, and Nancy Jeng, Co-founder, Billables AI. Artificial intelligence (AI) is already changing how law firms capture time. In the first article in this series, How AI Is Transforming Time Capture in Law Firms , we explored how AI-powered time capture systems help firms recover more billable time, reduce reliance on memory-based reconstruction, improve billing accuracy, and create cleaner operational data. That article also examined how structured legal data, taxonomies, ontologies, and AI-generated insights can help ...
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Every IT director who has lived through a practice management migration knows the shape of the story before it starts. The kickoff meeting is optimistic. The vendor's timeline slide says four months. By month six, the finance team is still running two systems in parallel, half the attorneys have quietly gone back to their old habits, and the "go-live" date has moved twice. That story isn't inevitable. It's just what happens when a migration is treated as a single, all-or-nothing cutover instead of a sequenced, de-risked project. And with several legacy platforms now approaching forced end-of-life dates, a lot of firms are about to find out the hard way which ...
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Please enjoy this blog post co-authored by Zena Applebaum, Senior Vice President, Head of Marketing, Harbor Global LLC and Michael Kershek, Solutions Marketing Specialist, Harbor Global LLC. Every AI conversation eventually lands in the same place. The technology is impressive. The demonstrations are slick. The possibilities seem endless. But after attending the Legal Marketing Association Chicago program, What Are Law Firms Actually Doing with AI? With more than 40 people in the room, one message came through loud and clear: the firms creating competitive advantage aren't chasing AI—they're solving business problems. Hosted at DLA Piper ...
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A phased rollout should not postpone security. It should match capability, data access and monitoring to what the firm is prepared to govern. Law firms tend to talk about enterprise AI rollouts as a yes or no decision. Either the tool is approved for everyone, or it stays blocked until every question has been answered. Neither option works particularly well. Waiting for a perfect control environment can stall a useful platform for months. Moving too quickly creates the opposite problem. The firm launches broadly, then learns that the product can reach more data, take more actions or produce less useful telemetry than anyone expected. I think there is ...
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Please enjoy this feature quiz created by Stephanie Carty, Senior Practice Manager, McCarter & English. Think you may be burned out? Take this seven-question quiz to find out! Working in legal operations is a lot. You're juggling technology, vendors, process improvement, and attorney demands all while trying to carve out something resembling a work-life balance. Add to that a global pandemic, economic whiplash, political upheaval, and a complete reinvention of how and where we work and it's no wonder so many of us are running on fumes. Studies consistently show that legal professionals experience burnout at rates well above the general workforce ...
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Please enjoy this blog post co-authored by Colin Cahill, Practice Director, Microsoft Solutions, InOutSource; Priscila Martins, Director of Information Governance and Special Projects, Conn Kavanaugh Rosenthal Peisch & Ford LLP; and William Grady, Director of Technology and Business Operations, Conn Kavanaugh Rosenthal Peisch & Ford LLP. Artificial intelligence is no longer a discrete technology initiative. It is rapidly becoming the operating model for modern legal services. Law firms are deploying AI tools for legal research, document review, drafting, contract analysis, knowledge management, and business analytics. As generative AI, large ...
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New Foundational Guide Addresses AI Adoption, Ethics, and Professional Responsibility Across the Legal Profession Chicago, IL, 29 June 2026 — The International Legal Technology Association (ILTA) and the Thomson Reuters Institute announced today the release of the AI Guide for Legal Professionals: A Foundational Overview , a co-published resource designed to equip lawyers, legal operations professionals, and in-house counsel with a practical, authoritative foundation for navigating artificial intelligence in legal practice. About the Guide Developed by ILTA and the Thomson Reuters Institute, the guide is part of ILTA's AI Guideline Series. ...
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Please enjoy this blog co-authored by Aseet Patel, Founder and CEO, PatentOAResponse.com and Matti Neustadt, CEO, Founder, V4 Final. On May 21, 2026, ILTA's "Chasing AI ROI" webinar asked the question that a lot of firms are quietly avoiding: after all the money spent on AI, how do we actually know there was a return on the investment (ROI)? Moderator Holly Hanna (Sr. Knowledge & Innovation Solutions Manager, Perkins Coie) led panelists Floor Blindenbach (CEO, Organizing4Innovation LLC), Krista Ford (Director, Knowledge, Research & Information Services, Steptoe & Johnson, PLLC), and Ron Friedmann (Independent Consultant), in a lively discussion. ...
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Client confidentiality is at the core of every law firm. From client files and financial records to intellectual property and litigation documents, safeguarding that data is essential to maintaining client trust and meeting regulatory obligations. While many firms have invested in cybersecurity solutions, few know how effectively those controls would perform when faced with a real-world threat. By safely simulating real-world attack scenarios, penetration testing provides an independent assessment of a firm's security posture, helping identify vulnerabilities before they can be exploited. Unlike automated scanning tools, it validates the effectiveness ...
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Law firms are entrusted with highly sensitive information, including personal data, financial records, intellectual property, litigation materials, and confidential business information. As privacy regulations evolve and cyber threats continue to increase, law firms face growing pressure to demonstrate strong data protection practices and effective privacy governance. For many firms, the challenge is not recognizing the importance of privacy and data protection. The challenge is ensuring that policies, controls, and day-to-day practices keep pace with changing obligations and client expectations. This is where specialized privacy expertise can provide ...
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