Blogs

Blogs

How to Contain Content Sprawl in Microsoft Teams

By Sarah Gayda
Users need to manage content effectively from within the app to enable high-performing teams Has Microsoft Teams become your central hub for communicating, collaborating, and creating content? You’re in good company. The “always-open app” now has over 250 mm daily active users , and organizations are increasingly relying on Teams for enabling remote, in-office, and hybrid forms of modern work. However, if you’re like 97% of users, you may be severely underutilizing Teams . In fact, a recent Swoop Analytics report found that most people are heavily using Microsoft Teams for chat, calls, and meetings, but digital teaming features like channels, file sharing, ...
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What to Prioritize When Everything is a Priority?

By Marcelo Cardoso
For a business to be successful in terms of time management, it needs to know how to prioritize daily tasks and how to organize its teams, optimizing its resources, without compromising both the quality of services and the relationship with all its customers. But how can we prioritize activities when everything we get is made a high priority? Clearly, this cannot compromise the company's workflow, but must be part of its management. In other words, the decision to prioritize a task must follow a previously established rule and not be based on the pressures of the moment it arises. Mercado Livre, the leading company in e-commerce in Latin America, has ...
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Product Jobs Are Next

By Jason Dirkx
Several years ago, I was on the ILTACON Conference Committee and was responsible for assembling a panel on "jobs in new law."  At the time there was a lot going on around KM roles, some innovation stuff and a rise in e-discovery.  About five years later, contrast this with a recent post of mine on Twitter that stemmed from a discussion on client-facing KM.  Long thread short, I'm convinced the next winners in legal are going to be those that secure the product talent. Let me unpack that…it’s no secret that I have an interest in productized legal services .  Even so, the stars seem to be aligned for a significant uptick in productization in the near ...
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Key elements of a modern intranet

By Ragav Jagannathan
Modern intranets offer law firms a two-way communication channel, where lawyers can brainstorm and talk about news articles. Modern intranets assist law firms and attorneys in managing their knowledge by providing quick mobile access to a huge chunk of data during the current remote working era. A new modern intranet that can be integrated with solutions like Microsoft Office 365 and SharePoint is redefining the intranet site experiences and enhancing the usability. Modernizing the intranet allows law firms to provide a source of truth for employees and streamline communications. Key features that are important for today’s intranet include knowledge management, ...
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Valuable Tips and Tricks for Creating Your First Dev/Sec/Ops Pipeline

By Brian Balistreri
**Please note that this blog is posted on behalf of the author, Fernando Gonçalves, Head of DevSecOps, Congruity360. EVERYTHING-AS-CODE AUTOMATE EVERYTHING TEST EVERYTHING SECURITY BY DEFAULT CHANGING MENTALITIES / YOUR C-LEVEL PARTICIPATION In the last few years, the DevSecOps area has been growing significantly. Its related tools/technologies and the surrounding culture have become more mature and specific than ever. This journey also brought new challenges as well as their corresponding solutions. No environment is equal to another and usually, a one-size-fits-all approach is not always implementable, but we can suggest high-level ...
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What Happens When Something Goes Wrong that is Totally Unexpected?

By Chris Acosta
Please enjoy this blog post authored by Chris Acosta, Head of Firmwide eDiscovery Resources, Morrison & Foerster LLP  The beginning of 2019 started out great, with lots of aspirations for the new year.  That quickly changed with a culmination of negative catalysts never seen in our industry. Whether it was a lockdown or security breach matter, the same core competencies translated regardless of the situation. Communication, inclusion, and innovation allow you to rebound from a bad situation, no matter how small or large it may be. A mentor of mine once said, “bad news is not like fine wine, and it does not get better with age.”  It may be a natural ...
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Press Release |ILTA Announces Registration for ILTACON SA

By ILTA News
(Chicago, IL) November 9, 2021  – The International Legal Technology Association (ILTA) Announces the opening of registration for ILTACON South America. ILTA is pleased to announce ILTACON South America , a virtual legal technology conference for professionals undertaking initiatives in support of the practice of law. Taking place December 7-8, 2021, the two and a half day conference will host seven (7) top-rated ILTACON educational sessions, exciting takeaways, and opportunities to network with your peers and industry experts. ILTACON South America will be leveraging a digital platform, with full event captioning in English, Portuguese, and Spanish. ...
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Artificial Intelligence Experience at Telefónica Group: Client-Centered Integrated In-House LegalTech

By Rodolfo Christophersen
***Please enjoy this blog posted posted on behalf of author, Juan Manual Haddad , Regulatory and Competition Affairs Manager, Telefónica. It all begins when attorneys and other members of legal departments ask ourselves: where do we add value, really? If we assume that in some instances we only review the cover page of a contract and enter simple information, then we may take the leap to create AI-based software automation. That is how MAITE was born. Since 2004 within Telefónica Argentina legal, we have traveled across four Legaltech stages: 1. Digital record : in this first stage, we moved from analog to digital support. Jurex was the first ...
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Legal Chatbots: From communicating to collaborating

By Ragav Jagannathan
The concept of legal chatbot brought uncharted potential into consideration and led to the Scheduling client-attorney meetings: Scheduling a client-attorney meeting is part of the regular and mandatory activity of a law firm. The legal chatbot can analyse the client’s requirement and align the attorney with the relevant expertise to offer further assistance. This eases the initial process of screening and provides the legal counsellor with an overview of the client requirement. This can be beneficial since it’ll increase preparation time for the attorney to give better guidance. The first phase of free legal advice: At ti m es, people need basic levels ...
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Working from Home – The New Reality

By Rebecca Sattin
Please enjoy this blog post authored by Rebecca Sattin, CIO, Worldox. Before COVID-19, most people worked in an office. Some firms had solutions in place for those who worked remotely periodically, but most people came into the office to work. That is where their files were, their phones, their colleagues, and their office staff. Then in March of 2020, everything changed very quickly. Whether or not firms had remote work plans in place, they had to put something together immediately. At that point everyone’s main concern was ensuring people could continue working. Security may have been a concern, but the priority was to ensure the firm could stay in business ...
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How the Low-Tech, 30-Year-Old PDF Became Dominant—And What Should We Do About It?

By Bill Bice
Please enjoy this blog post authored by Bill Bice, CEO, nQ Zebraworks. Now is the time to leverage the accelerated change fostered by the pandemic to push your firm forward in your digital transformation, leveraging a rage example of technology that has aged well, the PDF. In legal, we constantly work with PDFs, but when was the last time you actually thought about the PDF itself? Why is this 30-year-old technology the dominant way that we share and store documents?    It certainly wasn't obvious at the start that the PDF format would even survive, never mind become dominant. It all started with a rather noble goal back in the early 1990s, which ...
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Technology - Lifting the Barriers of Remote Work, Or Not?

By Neil Failla
Please enjoy this blog post authored by Neil Failla, Operations and Managed Services Manager, Cornerstone Information Technologies, LLC. When the pandemic began in 2020, firms were faced with the reality that workers would no longer be heading into the office. Instead, they would stay right at home, the new “office." Firms that were prepared--that had remote technologies like secure access Virtual Desktops; Virtual Private Networks (VPNs); Cloud based applications; and stacks of consistent imaged Laptops/Tablets available -- have fared better than those who were lagging the technology curve.  Over the past year, the race has been on to deploy hardware, ...
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eDiscovery Challenges with Collaboration Tools: Part 2

By Candi Smith, CEDS
Please enjoy this blog post from Candi Smith, Sr. Legal Technology & eDiscovery Specialist, Jabil Corporation. I was asked by ILTA to write a blog regarding the collection of data from collaboration tools, excluding Microsoft Teams and Slack. I stopped to think, not Microsoft Teams or Slack? Dude, what other collaboration tools are out there these days? Obviously, I only use Microsoft Teams and Slack.  So, to find out what other collaboration tools existed, I did what most of us would do, I googled it!  I found a site that listed 15 collaboration tools. Really, 15?  After a quick glance, I only recognized Google docs and Trello. My mind started reminiscing ...
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Analysis of Vulnerability Scan Output

By Jarad Schraeder
Please enjoy this blog post authored by Jarad Schraeder, Cybersecurity Manager, Davis Wright Tremaine LLP. Regardless of the size and scope of your environment, vulnerability management is a daunting task. Depending on the maturity of our vulnerability management program, the vulnerability scan results can create a challenge of prioritization, which for some law firms can be hard to tackle based on the resources you have available. There are automated solutions on the market like Insight VM or Vulcan Cyber to address priorization, but not everyone has the budget or time to deploy a tool like that. Whatever your current vulnerability scanner is, it should ...
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Top 5 Tips for Remediating Your Rushed SharePoint Implementation

By Sarah Gayda
Research identifies common Microsoft 365 challenges – and we offer solutions What’s the biggest challenge with Microsoft 365 implementations these days? According to Colligo research, it’s a perfect three-way tie between: 1. content sprawl, 2. lack of governance controls, and 3. lack of metadata and labelling. While a few of our recent poll respondents cited a lack of buy-in or adoption and a lack of integration with Outlook, a whopping 87% selected one of the three information-governance-related options. Colligo Poll Results, October 2021   Our poll data falls in line with what we commonly hear from our customers. Things like: “We have ...
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Which Certifications are Truly Critical for Success in Cybersecurity?

By Ken Fishkin
Please enjoy this blog post authored by Ken Fishkin, CISSP, CCSP, CIPT, CIPM, CIPP/US, CISM, CEH, and many others. https://www.linkedin.com/in/kfishkin/ Since 1996, I have been pursuing industry certifications.  I have always found them to be an essential part of my career growth, because I use them as entry points to learn new skills that seem challenging.  While I know that practical experience is much more important than obtaining these certificates, I have found that the process of obtaining certificates first, gives me the confidence boost I need to immerse myself in whatever area I am studying.  For example, in 2007, I passed the gold standard ...
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Chatbots Enhancing Legal Matter Intake and Client Responsiveness

By Ragav Jagannathan
Matter intake process in legal firms Legal matter intake in a law firm refers to the process of initial client interaction, ensuring strong client relationships as well as help to make well-informed business decisions. It evaluates the merits of new business (matter) as well as new clients to propose further plans. The legal intake process establishes the first impression of lawyers on clients aiming to convert a lead into a paying client. Successful legal firms, as well as sole practitioners, are already following the legal intake process to organize their marketing efforts and provide enhanced service to the clients reaching them. New client matter ...
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Why legal firms should invest in chatbots?

By Ragav Jagannathan
Legal firms are trying to identify ways to better manage their workflow with lawyers and associates struggling to bridge the digital gap between the legal industry and their clientele. Chatbot vendors are positioning solutions and services that cater across a wide array of services right from automating mundane tasks to narrowing down to specific laws and policies to support their client case. Depending on the size and nature of the law firm, the following areas make top use-cases for collaboration platforms. Generate legal agreements, non-disclosure agreements (NDA’s), privacy policy, and other legal-related organizational policies Enable   legal firms ...
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Colligo Content Manager for Microsoft Teams Delivers Unified Content & Document Control

By Sarah Gayda
Colligo , a leading provider of email and document management apps for the modern workplace, today announced the launch of Colligo Content Manager for Teams, expanding upon the email capture and SharePoint Online collaboration capabilities it delivers to organizations using Microsoft 365. At a time when organizations are embracing cloud technology and Microsoft Teams to enable hybrid work and empower employees, Colligo is significantly extending the capabilities of Teams for content management and improving organizational governance and compliance. A true cloud-based solution built on the latest Microsoft 365 architecture, Content Manager for Teams provides ...
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ILTA Europe Peer Group Meeting Recap: Data Analytics for KM Teams

By Mercedes Oppon-Kusi
Data is central to legal KM, yet formal data strategies and capabilities are often defined poorly, if at all, and dedicated data teams generally sit outside KM functions in finance, business intelligence, or marketing. Still, data is a hot topic. Big Data and artificial intelligence have raised new possibilities around how data can be harvested and exploited, and GDPR has pushed data and compliance to the front of the agenda for many firms. Failing to build an effective data strategy means that KM systems and processes remain fragmented, data quality and insight are impaired, and efficiency diminished. To help us navigate this complicated and crucial area, ...
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