Blogs

International Legal Technology Association

Blogs

Press Release | International Legal Technology Association (ILTA) Announces New Event in Buenos Aires

By ILTA News
Chicago, IL — 12 February 2026 — The International Legal Technology Association (ILTA), the premier global hub for legal technology professionals, is excited to announce its newest international event: ILTA Legal Tech On Tour - Buenos Aires , a dynamic gathering designed to bring world-class legal technology education, innovation, and community engagement to South America. Building on ILTA's long-standing commitment to empowering legal technologists worldwide, this program will bring together experts from law firms, corporate legal departments, government agencies, and legal tech providers to explore the technologies, trends, and strategies shaping the future ...
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Stop Losing Lawyers After Minute Three

By Toni Okimura
Please enjoy this blog coauthored by Toni Okimura, Sr. Project Manager, Operational Excellence, Jenner & Block and Elizabeth Suehr, Director of Legal Risk Systems & Strategy, Jenner & Block LLP. Stop Losing Lawyers After Minute 3 Your firm just rolled out a new document management system. Training was mandatory. Attendance was perfect. Three weeks later, the help desk is flooded with the same basic questions the training covered in minute seven. Sound familiar? Here's what actually happened: Your lawyers checked out at minute three. Not because they weren't paying attention—because a client emailed, a partner called, or they did the ...
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AI for legal case strategy: Winning cases and clients

By Opus 2 Insights
The growing complexity of legal cases and the surge in litigation data have made artificial intelligence (AI) a game-changing tool for legal professionals. As the use of AI for legal case strategy grows, litigation teams can automate manual processes, surface insight faster, and gain a competitive advantage. In this article, we’ll explore the role of AI in strengthening legal case strategy, from document analysis and pattern recognition to chronology creation and trial preparation. We’ll also share how to incorporate AI into case management workflows to enable legal teams to focus on high-level decision-making while accelerating time-consuming tasks. Using ...
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ILTA Just-In-Time: Designing Legal Workflows That Promote Efficiency and Accountability

By Kristin Burke
Please enjoy this blog authored by Kristin Burke, Lead Legal Operations Analyst, UKG Inc. If you are like most modern legal departments, you may be feeling the pressure to do more with less—including managing a higher demand for Legal’s input due to increasing compliance regulations. While it may seem like the logical answer to juggling higher demand is an increase in headcount, for most teams it is not an option. In reality, increased headcount doesn’t always solve the problem; in many situations, it can exacerbate them. The solution may be something much more within your budget and control – efficient processes and well-designed workflows that ...
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What is defensible AI in legal practice?

By Opus 2 Insights
For lawyers, defensible AI means more than simply providing an answer when asked about AI. It means being able to demonstrate that the process behind the use of AI was reliable, transparent, and compliant. A defensible decision is one that can withstand an audit and maintain clients’ trust. This way of working has required lawyers to be thorough for ages—even long before AI entered the picture. Legal practice has always depended on maintaining clear evidence structures, citing sources meticulously, and being prepared to verbally defend one’s reasoning and conclusions. AI has not changed these expectations; it has simply introduced new tools that must fit ...
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Contextual AI + MCP Servers: How Law Firms Turn Secure Data into Real Legal Intelligence

By Ragav Jagannathan
Contextual AI + MCP Servers: How Law Firms Turn Secure Data into Real Legal Intelligence AI in the legal sector is moving beyond generic chatbots and document search. The real shift is toward Contextual AI, AI that understands matter context, permissions, and legal workflows and this is where MCP (Model Context Protocol) servers and KLapper’s inbuilt skill development capabilities play a critical role. A Platform Built for the Next Era of Legal AI KLapper is built specifically for this evolution. As the legal sector’s first Private and Secure AI Agent Builder Platform, KLapper deploys entirely within a firm’s Microsoft Azure tenant. This ensures ...
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Why Law Firms Are Moving from Data Migration to Dynamic Content Streaming?

By Helen Sheeba
For years, one of the biggest challenges in NetDocuments SharePoint integration was the need for large-scale data migration. IT teams were often required to copy vast amounts of content from NetDocuments into SharePoint just to make documents available on intranets or collaboration sites. This approach introduced data duplication, version control issues, and increased security risk, while also creating ongoing maintenance overhead. The Shift to Dynamic Content Streaming with netDocShare Law firms are now shifting away from this model toward dynamic content streaming. With netDocShare , NetDocuments content is no longer copied or replicated into SharePoint. ...
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Strengthening DMS Business Continuity with netDocShare

By Veeresh Dharappanavar
For law firms and corporate legal teams, uninterrupted access to documents is critical. Even brief system disruptions can impact productivity, client service, and deadlines. netDocShare : Extending the Value of NetDocuments with Resilience and Trust netDocShare , has been helping law firms and corporate legal departments extend the value of their NetDocuments investment for over six years. Trusted by Am Law firms, Fortune 100 legal teams, and public institutions across North America and Europe, netDocShare focuses on resilience, collaboration, and continuity securely leveraging Microsoft ...
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Prompt Normalization: Turning Human Language Into Machine Ready Intelligence (For Legal & Professional Services)

By Ragav Jagannathan
Large language models are powerful, but they’re also literal. They don’t “understand” in the way humans do. A single messy request can derail results. In the legal world where precision, confidentiality, and domain specific context matter, this is especially risky. That’s why Prompt Normalization is so important. It’s the invisible layer that takes the way attorneys, paralegals, associates, or clients naturally speak or type and reshapes their language into something an AI system, built for legal services can interpret with certainty. From Human Input to Legal AI Ready Query Let’s take an example relevant to legal workflows: User Query: ...
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Redefining Success After Life’s Detours

By Raquel Lewis
Please enjoy this blog co-authored by Raquel Lewis, Technical Program Manager, Intapp and Natasha Tucker, Director, Business Development Operations, Bennett Jones LLP. Raquel's Story We often imagine our careers as a straight line: a roadmap with clear goals and milestones, leading us steadily toward the destination we envision. For me, that destination was the chief marketing officer chair. I was a successful marketing technology manager at a law firm, steadily building the skills, relationships, and experiences that I believed would carry me there. And then, life intervened in a way I could never have predicted. My mom and my nephew were murdered. ...
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Building Order Before Automating Anything

By Melissa Brown
Please enjoy this blog co-authored by Dr. Melissa L. Brown, Learning & Development Manager, Holland & Hart and Harriet Joubert-Vaklyes, Senior Manager of Legal Process Improvement, Michael Best. ________________________________________ Series Introduction What Strong Leaders Carry Through AI Transformation ILTA Leadership Development Community Legal tech leaders sit in the rare roles where AI transformation is both a strategic mandate and a constant operational challenge. You are expected to modernize workflows, manage risk, support attorneys, and maintain legacy systems while preparing for what comes next. The technology keeps ...
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AI in Practice, Not Theory: SYNERGY Reflections from Troutman Pepper Locke’s Knowledge Management & Innovation Team

By Darbi Howe
Last month, several of my colleagues within the Knowledge Management and Innovation department at Troutman Pepper Locke and I attended Thomson Reuter ’s SYNERGY Conference in sunny Orlando, Florida. It was TR’s first year opening the conference up to folks in the legal sector, a nd we were lucky enough to make the cut. As we are all on different teams but connected via AI and technology , I was curious to compare our takeaways from the experience . 1. What are your names, and roles? Darbi Howe , AI Solutions Analyst ...
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Managing Relationships with Tech Vendors When You Don’t Speak the Lingo

By Ted Theodoropoulos
Please enjoy this Collaborative Conversation Series with contributions from, Sara Miro, Managing Attorney, Director of KM Solutions, Sullivan & Cromwell, Juliet Muccillo, President, O365/SharePoint and Custom Solutions at Muccillo Tech LLC, and Ted Theodoropoulos, CEO, Infodash. #KMStrategy #KMEducation #RelationshipManagement #Just-in-Time #LawFirmandClientRelationships #100Level #200Level
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Playbook Share - Handling Larger Scale Outage

By Jorge Fernandez
Here is a playbook to share as my first blog post. At our firm, we've been very intentional about how we handle vendor issues both internally and with Vendor Support and its leadership. A few things we're doing have helped us keep everyone aligned, from the C‑suite to front-line support teams and ultimately our attorneys and staff: 1. Executive Awareness and Ownership Our C‑suite leaders are briefed early whenever there is a material impact to a mission‑critical system like time entry. For recurring issues (like month‑end), we maintain: A standing "at‑risk systems" item in our leadership check‑ins. This ensures leadership is not surprised and ...
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ILTA Just-In-Time: The Billable Hour is Dead - Long Live the Billable Hour!

By Ricci Masero
Please enjoy this blog authored by Ricci Masero, Marketing Manager, Intellek. For decades, legal commentators, law firms, tech vendors, and legal industry influencers have debated the end of billable hours. The argument goes something like this: with LegalTech automating more tasks, standardizing processes, and making legal research faster than ever, why do lawyers still charge by the hour? Despite frequent predictions of its demise, the billable hour persists. Understanding why requires looking at the different types of legal work, the role of technology , and how clients perceive value. The conversation isn’t about stubborn lawyers clinging to tradition; ...
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Press Release | Nominations and Applications Now Open for ILTA 2026 Distinguished Peer Awards

By ILTA News
(Chicago, IL) – 8 December 2025 – The International Legal Technology Association (ILTA) is excited to announce the opening of nominations and applications for the highly anticipated 2026 Distinguished Peer Awards. These prestigious awards celebrate excellence and innovation within the legal technology community, recognizing the outstanding contributions of individuals, teams, and organizations that have significantly impacted the industry. Award Categories: • Lifetime Achievement • Innovative Leader of the Year – ILTA Members • Innovative Leader of the Year – ILTA Business Partner • Best Blog of the Year ...
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Social Engineering in Cybersecurity: What Law Firms Need to Know to Stay Protected

By Katie Turnbloom
Why spend time and energy breaking into a system when you can manipulate someone else into doing the hard work for you? Social engineering is one of the most dangerous and effective forms of cyberattack, and law firms are increasingly in the crosshairs . Why? Because legal professionals handle sensitive client data, financial records, and privileged communications daily. A single misstep like clicking a malicious link or trusting a fraudulent email can lead to devastating consequences. What Is Social Engineering? Social engineering is a form of cyberattack that targets human ...
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Keep Calm and Secure On

By LaToya Deese-Richardson
Please enjoy this infographic blog authored by LaToya Deese-Richardson, Application Analyst, Gibson, Dunn & Crutcher. #Security #ITTrainingandSecurityAwareness #Security Professionals #100Level #RemoteWorking #Just-in-Time
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Designing with Purpose: Agile for the Legal Mind

By April Heimerl
Please enjoy this blog co-authored by April Heimerl, Senior Business Consultant, Epiq and Suresh Annamalai, Senior Manager of Digital Innovation, Proskauer Rose LLP. Introduction The legal industry is undergoing a quiet revolution. The growing complexity of today’s legal environment has sparked an unprecedented demand for efficient, user-friendly self-service tools. Legal professionals are looking for smarter, faster ways to access knowledge, automate routine tasks, and collaborate more effectively—without waiting in line for IT support. But delivering these tools isn’t simple. Legal workflows are intricate, users span a wide range ...
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Press Release | ILTA Announces Registration Launch of Microsoft Days Featuring SharePoint Symposium and Copilot Symposium

By ILTA News
(Chicago, IL - 12/3/2025) The International Legal Technology Association (ILTA) is excited to announce two premier educational events as part of Microsoft Days: the SharePoint Symposium and the Copilot Symposium . These programs are designed to empower legal technology professionals with cutting-edge strategies and tools to drive innovation, security, and efficiency within their organizations. SharePoint Symposium - February 10 and 11 The Microsoft SharePoint Symposium is a technical, peer-driven event tailored for legal technology professionals seeking to maximize their organization’s investment in SharePoint. This one-and-a-half-day ...
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