White Papers and Surveys

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ILTA and its volunteers and experts from our vendor and consultant community contribute to ILTA white papers and surveys on a wide range of subjects.  Members receive these publications at no charge as a benefit of membership.  Many of the publications are available for download from this site, and others can be purchased by non-members.  For information on purchasing these publications, contact Randi Mayes. In keeping with our culture of providing members with articles of interest not only from ILTA but from peer publications, we’re pleased to announce free access to the TechnoLawyer Archive for one year.  For more information and to sign up, click here:  www.technolawyer.com/ilt.asp.  Feel free to pass this information to the attorneys in your firm or law department.
 
February 20142013 IT Staffing Survey
ILTA's 2013 IT Staffing Survey
December 2013Business and Financial Management
Articles include:
Agile — A Nontraditional Approach to Legal Project Management
LPM Benefits for Clients
Negotiating Win-Win Fee Arrangements
Top 10 Year-End Collection Tips for Firms Big and Small
A Pricing Party: Balloons, Wizards and Crystal Balls
New Developments in New Business Intake
Managing the Midriff: Correctly Pricing the Bulk of Your Practice’s Services
Conduit… Together, We CAN Do It!
December 2013Social Media
Articles include:
Secure Social Networking for Better Attorney Workflow
Social Media and Attorney Advertising: Still Trying To Get It Right
Social Media Poised To Be Huge E-Discovery Challenge
Choosing the Right “Social Cocktail” Mix
LinkedIn (or Left Out) for Lawyers
Overheard On E-Groups: Twitter Resources
Twitter for Lawyers: Embracing the #s, @s and RTs
“Invisible” Users and the Art of Monitoring Social Media
November 20132013 Tech Survey
The 2013 Technology Survey reports the input of 494 firms representing more than 88,000 attorneys and 189,000 total users.
October 2013Risks and Rewards
Articles include:
Shelter From the Storm: Risks and Rewards of Updating New Business Intake
Creating A Culture of Efficiency With Enterprise Search
A Managed Risk: Outsourcing Practice Support Services
Overheard On E-Groups: In-House vs. Hosted Exchange
Security Awareness Training: It’s Not Just a Good Idea, It’s a Mandate
Cracking Source Code Production Basics and Best Practices
From Our Connected Community: Windows 7/Office 2010 Rollouts
Five Steps To Built-In Software Security
Slaying The CRM Dragon
July 2013Knowledge Management
Articles include:
KM Professionals:a Natural Fit for LPM
The Pricing Professional’s KM Toolkit
Big Data, Predictive Analytics and Social Consumerization
Another Look at Precedent Management
Document Factories: Building Document Automation Tools
KMStandards in Practice
Using Design to Improve KM
Experience Matters at Dechert
Creating an International Client-Facing Knowledge Website
May 20132013 Compensation Survey
This self-reported salary survey analyzes the input of 37 HR departments reporting on more than 1,200 people and another 1,800 individual survey participants from law firms within the United States. In addition to compensation data reported by firm size, you'll find reports based on geographic regions and divisions (as defined by the Office of Management and Budget) as well as several positions analyzed by metropolitan areas
May 2013Litigation and Practice Support
Articles include:
Opportunities Abound! The Future of LPS
Negotiating a Successful E-Discovery Contract
Technology-Assisted Review 2.0
Getting Grounded in Cloud E-Discovery
Leveraging Big Data for Litigation Readiness and E-Discovery Success
10 Practical Security Tips
April 2013Adapting to a Mobile World
Articles include:
In Gadget We Trust: Device Agnosticism in the Firm Environment
Mobile Dictation Increases Efficiencies
Educating the Road Warriors
The Age of the App: Attorneys Now Included
Mobile Computing in the Small Firm
Dictation for the Mobile Attorney
On The Move: Five Apps for the Traveling Man (or Woman)
Managing Risk in a Sea of Smartphones
February 20132012 IT Staffing Survey
ILTA's 2012 IT Staffing Survey
December 2012The Changing Face of Computing
Articles include:
Our Firm’s Journey to the Cloud
Social Media and New Business Opportunities
Cloud Computing: Data Has a New House
VDI: Not Your Traditional Desktop Deployment
Network Considerations for Cloud Computing
Secure File-Sharing in a Mobile World
Evolving Trends in Database Technology
We’ve Got To Start Meeting Like This!
December 20122012 Project Management Survey
ILTA's 2012 Project Management Survey
October 20122012 Technology Survey
The 2012 Technology Survey represents the input of 487 firms, and more than 90,000 attorneys and over 200,000 total users.
October 2012The New Librarian
Articles include:
Embedded Librarianship: The Library As a Service, Not a Space
SharePoint: A Librarian’s Most Versatile Tool
Driving Resource Usage Through SharePoint Customization
Knowledge Management: A Strategic Role Change for Legal Information Professionals
ITIL Concepts To Improve Library and Research Services
Never Standing Still: True Stories of the Changing Role of Law Librarians
Generational Divides: Paper and Electronic Resources
Pave the Way to Success with iPad Apps
The Challenges of E-Books in Law Firm Libraries
Tech Innovation in the Academy
Sell a Solution to Their Problems: Training Today’s Lawyers
From Manual to Online Cataloging
September 2012Financial Management
Articles include:
2012 Financial Management Poll Results
Value-Based Legal Services (Not Just Estimating Hours at Standard Rates)
Law Firm Technology Spending: More than a Numbers Game
Make More Money: Getting IT and Finance to Collaborate
Monitor AFAs with Microsoft Reporting Services
From 8-Track to MP3: Making the Cost Recovery Current
July 2012Project Management
Articles include: Project Management Methodologies: One Size Does Not Fit All
“Just Enough” Project Management
Managing the “People” Side of Information Security Projects
It’s Not About the Tool: Assessing an Ongoing Project Management Implementation
You’ve Got To Have Principles
Help Us Help You … Make Your Vendors Part of Your Project Team
Wisdom and Choreography: How KM and LPM Help Create the Legal Dance
June 2012Knowledge Management
Articles include:
2012 Knowledge Management Survey Results
Calling All Passengers: Your KM Journey Awaits
Minimize Risk and Maximize Reward: Building a Compliant KM Collection
Client-Facing KM Strategies for Winning (And Keeping) Business
SharePoint’s Pivotal Role in Successful KM
Productivity and Priorities: An In-House Perspective on Knowledge Management
Librarians: Bringing Information to the Surface
Change Management at King & Wood Mallesons — A Social Media Case Study
Deliver Tangible Value with KM in the New Law Firm
After-Action Reviews and Law Firms: You’re in the Army Now
May 20122012 Compensation Survey
This self-reported salary survey analyzes the input of over 2,700 survey participants from law firms within the United States. In addition to compensation data reported by firm size, you'll find reports based on geographic regions and divisions (as defined by the Office of Management and Budget) as well as several positions analyzed by metropolitan areas
March 2012Communications Technologies
Articles include:
Building an Invisible Network
What’s All the Yammer About?
Speech-to-Text Translation in Exchange 2010
Satisfy Your Sweet Tooth (Tips for Choosing an Android Phone)
A 4G Testing Saga
The Rise of the Technophile - Why IT Teams Will Have To Learn To Love Personalization
Wherever I May Roam: Cutting the High Cost of International Roaming
One Firm’s National Telecom Consolidation
Look Before You Lync: Contemplating Lync for Law
Remote Access for the Small Law Firm
January 20122011 Staffing Survey
Analysis and Results
December 2011Tech Potpourri
Articles include:
Products in Practice: Peer Reviews of New and Emerging Technologies
The PDF Grows Up. With PDF/A, It Will Grow Old
Your Information Is in the Cloud … Now What?
Gigapanography and Its Use in the Legal Environment
Implementing a Social Learning Community
The Evolution of Digital Forensics in Litigation Support
Steps to Eliminate the Overwhelming PST Problem
Taking Control of Print Macros: Small Changes Add up to More Green
Don’t Lose Interest in Interest: Tools To Help You Calculate
Protecting the Unprotected: Encryption for Mobile Devices
October 20112011 Technology Survey
The 2011 Technology Survey represents 524 firms, and more than 100,000 attorneys and over 234,000 total users. It is the most comprehensive and detailed legal technology review we have ever presented. Many questions for 2011 are new ones, due to the every-changing nature of technology.
October 2011Risky Business
Articles include:
Six Key Areas of Intelligent Legal Information Management
Safer Cloud, Better Practice: Ten Cloud-Computing Considerations
Automating Your Business Intake Process Is a Good “Hobbit” to Practice
Ethical Walls and Confidentiality Screens: Not Just for Conflicts
Mitigating the Malpractice Risks of E-Discovery
Developing Strong Network Security with a Services-Integrator Approach
There’s an Elephant in the Room! Realizing the Risks of Social Media in the Workplace
Warning: Hoard Data at Your Own Risk
From Voice Recording to Stored Document: A Lifecycle of Security
Managing Metadata Beyond the Desktop
Business Continuity: How to Identify and Mitigate Your Risks
September 2011Corporate Law Departments
Articles include:
Law Departments and Cloud Lawyering … What’s the Forecast?
The Social Side of Information Governance
Digital Interactions as Records: Practical Ideas to Navigate the Flood
Leveraging Professional Services for More Efficient Records Management
Creating a Catalyst for Change: New E-Billing and Matter Management Solutions
Five Keys to Cutting the Cost of Discovery
July 2011Portal Platforms
Articles include:
Delivering World-Class Extranets
10 Key Considerations for SharePoint 2010 Portals
SharePoint as a Pathway to Improved Client Service
SharePoint as a DMS: New Requirements, New Risks (and New Rewards)
Leveraging SharePoint to Build Your Firm’s Website
FAST Search for SharePoint 2010: Is It Right for Your Firm?
ILTA’s 2011 SharePoint for Legal Symposium Is Huge Success
July 2011Analysis of ILTA’s Job Bank Activity
We were curious if an analysis of ILTA’s job bank could illustrate any trends in hiring practices. We took a look at our job postings in 2009, 2010 and the first five months of 2011. In addition to aggregated numbers for job postings and a month-by-month view, you’ll find statistics regarding geographic distributions as well as levels of responsibility for the postings.
June 2011Knowledge Management
Articles include:
2010 KM Survey Results by Firm Size
Forming a KM Strategy for Your Firm
How KM Can Set Your Firm Apart
The Commodity vs. Premium Work Debate: Observations on the Transcendent Role of KM
An Unconventional Alliance: Lessons from a Lean Six Sigma Pilot
KM Struggles to Survive While Legal Project Management Thrives
May 20112011 Compensation Survey
This self-reported salary survey analyzes the input of more than 1,900 survey participants from law firms within the United States. The data is reported by region and division (as defined by the U.S. Census Bureau) and by firm size, when sufficient data was available for a particular functional area. Additionally, metro area data is available for 15 major metropolitan areas for various titles (where sufficient data was reported).
April 2011Financial Management
Articles include:
A Law Firm Is a Business: Establishing a Comprehensive Collections Policy
Whither Time Entry? (Of Dinosaurs and Buggy Whips)
Modern Cost Recovery: Offering Benefits Beyond Chargeback
Online Expense Management: The Reinvention of a Critical Business Process
Bringing IT and KM Value to AFAs
Utilizing Business Intelligence Within the Legal Environment
Setting Performance Measurements for Successful BI
March 2011Exchange 2010
Articles include:
Exchange 2010 Poll Results
Finding Success with Exchange 2010
UC@MC: A Unified Communications Rollout
A Three-Step Guide to Migrating
DAG Stands Up to the Resiliency Challenge
Transferring Files: Security and Storage Concerns
Considering Hosted Exchange?
February 2011Litigation and Practice Support
Articles include:
Can’t We Get Along? Following the Corporate Technology Model to Create a Functioning IT, Legal and Operations Triumvirate
The Evolution of Litigation Support
A Regional Look at the Evolution of Litigation Support
Connecting Litigation Support to the Litigation Process
Practice Support: What’s in a Name?
Social Media and E-Discovery: How to Win Friends and Preserve Your Data (and Your Dignity)
Savvy Lawyers Require Savvier LSPs: A Firmwide Approach to Defensible Data Collection
Solving the Problems Traditional Tools Can’t Tackle
Reinvent the Review for E-Discovery Cost Savings
Interoperability: The New Buzz for E-Discovery Software
January 20112011 Law Department Technology Survey
Analysis and Results
January 20112010 Staffing Survey
Analysis and Results
December 2010ILTA's Greatest Hits
Articles include:
Ethical Risks and Pitfalls of Social Media
Successful Businesses Are Built on Good Decisions
Early Adopter Tales: Piloting Office 2010
The Other Side of KM: Supporting the Business of Law
Process Improvement Through Evolved Case Management
The Ethics and Security of Cloud Computing
Rethinking the Role of Technology in Legal Project Management
October 20102010 Technology Survey
This year’s survey represents responses from 464 firms, representing over 80,000 attorneys and nearly 180,000 total users. It is the most comprehensive and detailed legal technology review we have ever presented. Many questions for 2010 are new ones, due to the every-changing nature of technology.
October 2010Project Management
Articles include:
Rethinking the Role of Technology in Legal Project Management
A Rollout That Netted Good Results
Leveraging Project Management Philosophies to Deliver a Successful BPM Initiative
“Project of the Year” Award
Back to School: Are Project Management Certification Programs Worthwhile?
E-Discovery Project Management: Bringing Process to Practice
Implement “Start, Stop and Continue” Meetings to Improve Your Operations
Improve Your Writing to Improve Your Project Outcomes
September 20102010 Project Management Survey
Analysis and Results
September 2010Infrastructure Technologies
Articles include:
Building Communications-Enabled Applications With Microsoft Lync Server 2010
Project Atlantic
The Ethics and Security of Cloud Computing
Streamlining, Security and Savings
Moving Business Communication to the Cloud: Time to Outsource Your Fax, E-Mail and Voicemail?
Selling Infrastructure Upgrades: Efficiency, Productivity and Revenue Generation at Davis LLP
Consolidating Systems on a Technology Platform: The Next Step in the Evolution of Legal Technology
July 2010Case/Matter Management
Articles include:
Transforming Matter and Case Management with a Platform of Meaning
Process Improvement Through Evolved Case Management
Finding the Right Legal Process Management Tools In-House or in the Cloud
Reduce Document Review Costs Through Text Analytics
Enhancing Productivity in Litigation
Legal Enterprise Management: A New Level of Control for Corporate Legal Departments
June 2010Knowledge Management
Articles include:
KM Survey Analysis: Executive Summary
Top Ten KM Projects
The Other Side of KM: Supporting the Business of Law
Aligning Law Firm Fee Strategies with KM
KM Brings Value to AFAs: Working Smart Is Cheaper and More Profitable
Teaching Attorneys to Drive on the KM Highway
April 2010Microsoft
Articles include:
Readying Your Firm for Office 2010: An Insider’s Report
Early Adopter Tales: Piloting Office 2010
Alignment Is Your Strategy for a Successful Office 2010 Implementation
The Rewards of Early Adoption
xRM: Microsoft Dynamics CRM Framework
SharePoint as a DMS: Heresy or Obvious Orthodoxy?
Fact-Based Comparison of Hosted Services
Getting Social with SharePoint
Making the Sale with SharePoint
Windows 7 Tips for Support Staff
April 2010Best Practices in Licensing Agreements
Articles included in this report:
Software-Related Agreements: What They All Have in Common
Advice for Purchasers: Best Practices for Reviewing and Negotiating Agreements
Advice: Best Practices for Members to Manage Agreement Compliance
Overview of Microsoft Licensing
March 2010The Business of Law
Articles included in this white paper:
Controlling Costs with Legal Project Management
Better Due Diligence Through Better Search Technologies
Putting the “Business” Back in the New Business Intake Process
Lean Six Sigma: Mastering the Art of Service Delivery
Good Records Management Equals Good Business
Are Alternative Fees the Death Knell for Cost Recovery?
Successful Businesses Are Built on Good Decisions
Online Collaboration Enhances Business Operations at Nexsen Pruet
January 2010Social Networking
Articles included in this white paper:
Ethical Risks and Pitfalls of Social Media
Building the Business Case for Social Media: Lessons Learned from Enterprise 2.0
Leveraging Social Media for High-Impact Marketing
A Stitch in Time Saves Nine
December 2009Firm University
Articles included in this white paper:
Lessons Learned from Firm Universities
Learning Management Systems in a Web 2.0 World
Training on the Cheap
Engaging Your Audience: Creating Persuasive Presentations
Learning Management Systems: The Moodle Option
November 2009Infrastructure Technologies
Articles included in this white paper:
Revisiting Disaster Recovery in a Virtualized Environment
It’s All About VDI
Use ATA over Ethernet to Create a SAN
The Future Is Bright in the Cloud
The Benefits of Unified Threat Management Products
Pump Up the Bandwith on a Distributed Workforce
Best Practices for Protecting Data
November 2009ILTA's 2009 IT Staffing Survey
We’re not hurling any javelins, but we hope the aggregate experiences and prognostications of our 333 participating member entities will keep your rapt attention as you review the findings from ILTA’s 2009 IT Staffing Survey. As we brainstormed the tack of this year’s publication, we knew we wanted to flesh out the many anecdotal accounts of how our member firms and companies are faring in this tough year. You’ll see from the collective data that firms of all sizes felt the sting of the global recession, though most are optimistic regarding the future.
October 2009Marketing Technology
Articles included in this white paper:
Use the Right Marketing Tool to Get the Word Out
Guide to Evaluating and Buying ERM Solutions
Improving the Overall Proposal Creation Process
Social Networks to Firmwide Collaboration
Make Every Click Count: Microsoft CRM for Law Firms Comes of Age
Integration Is the Solution to Business Development Troubles
September 2009Practice Management
Articles included in this white paper:
Learn to Lead — The Rest Will Follow
If Content Is King, Collaboration Is Queen
Certification Is Vital to Law Firm Management
Stay Competitive with Legal Process Outsourcing
The Growing Popularity of Virtual Data Rooms
August 20092009 ILTA Technology Survey
This year’s survey touches on 175 “data points” at 455 participating firms and is the most comprehensive and detailed legal technology review we have ever presented. A quarter of the questions are new ones, due to the ever-changing nature of technology.
July 2009Email Life Cycle Management
Articles included in this white paper:
Taking the Cost and Risk Out of the Inbox
Send, Delete, File … But Where?
How and Where Messages Are Filed Means Everything
Taming the Unruly Inbox
A Purist RM Perspective: Email Needs Maintaining, Not Archiving
Plan Before the Pile-Up Begins
The Total Cost of Email Management
June 2009Knowledge Management: More Than the Sum of Its Parts
Articles included in this white paper:
The ABCs of KM
Web 2.0 Features in a KM World
How to Create a Learning Organization
Creative Adoption Techniques for Knowledge Management Initiatives
Where’s the Peanut Butter?
Legal Matter Management
Knowledge Management: An Australian Perspective
June 2009Knowledge Management Survey Analysis
We are pleased to present an electronic addition to "Knowledge Management: More Than the Sum of Its Parts," ILTA's June white paper. Ron Friedmann, Senior Vice President, Marketing for Integreon, compiled survey results from 80 responders to find out how law firms are incorporating KM into the work flow. He found that attitudes toward how to use KM vary greatly among firms, but that KM is beginning to take root. Read some of the ways others have been "baking KM" into their work processes.
May 2009Litigation Support: Document Forensics and Legal Holds
Articles included in this white paper:
Overcoming Data Encryption for Forensic Imaging and Collections
When is Full-Blown Forensic Collection Necessary?
When "Deleted" Doesn’t Mean "Gone"
Disaster Recovery or Discovery Disaster?
Legal Hold and Subpoena Compliance Coordination
Best Practices for Legal Hold Processes
The Effects of Litigation Holds on the Corporate Lawyer
May 2009DR Survey
ILTA's Data Retention Survey Analysis
April 2009Microsoft: The Road Ahead
Articles included in this white paper:
Windows 7 for Legal IT
Lessons Learned in Deploying Office 2007
Deployment Resources for Office 2007
Planning Your Office 2007 Rollout Strategy? Think Again!
Building a Successful Portal: MySite at Nixon Peabody LLP
April 2009ILTA: A True Story of Innovation, a Movie Star, and a Secret Weapon
So, what do Hollywood divas, missile guidance systems and ILTA have in common? Read this delightful story and commentary on the power of peer connections.
March 2009BI: Embrace Your Inner Data
Articles included in this white paper:
Turning Data Into Actionable Information
Enhanced Reporting and Analysis: The BI Advantage
Making the Grade with Creative Reporting
Data Warehouse Implementation: Preparing for Your Success Story
Client Intelligence: Answering the Call for Greater Productivity
February 20092008 Law Department Survey
Twenty-two law department respondents completed ILTA’s Law Department Survey questionnaire that was distributed in 2008, and we thank everyone who participated for lending their information, experience and expertise in this initiative.
February 2009Mobile, Remote and Wireless: Extending the Office
Articles included in this white paper:
The Growing Use of Unified Communications
Providing Business Continuity Through Mobile Computing
Extending the Law Office with eDelaware
Emerging Trends In Mobility
The Wireless Road Less Traveled
December 2008User Support: Beyond the Classroom
Articles included in this white paper:
Gauging Alternative Learning Approaches
Making the Transition to Teaching Soft Skills
The Benefits of Microsoft Certification
User Support Survey Analysis
Why Rollouts Are a Training Issue
Training and Team Communication in the Modern Workplace
December 20082008 User Support Survey
We invite you to scan the results of the 2008 User Support Survey analyzed by Honora Wade, the User Support Peer Group Vice President. Many thanks to Honora for taking the lead in developing content for this white paper and for getting in up to her chin in survey data.
December 2008E-Billing: White Paper and Survey Results
Articles included in this white paper:
Compliant Legal E-Billing: A Global Perspective
From Art to Science – Electronic Billing for Law Firms
Managing Electronic Billing: A Common Sense Approach Without the Silver Bullets
The Key to Efficiently E-bill and Increase Cash Flow
ILTA E-Billing Survey
November 2008Voice and Data Communications - Is Your Network Ready?
Articles included in this white paper:
Is Your Network Ready for High-Definition Video Conferencing?
Building Redundant Internet Connectivity in the SMB
The Truth About PoE and Other Inline Power Options
Creating a Virtualization Strategy
November 20082008 IT Staffing Survey
Our annual survey of member firms and law departments on IT staffing.
October 20082008 Project Management Survey
This survey serves as a progress report for the adaptation and application of project management.
October 2008Microsoft - The Promise of New Technology
Articles included in this white paper:
Product Preview: SQL Server 2008
The New Metadata Rules
The Case Against SharePoint
Transitioning to Office 2007
The Truth About Windows Vista
Three Technologies for Building Smart Solutions
August 2008Records Management - Protecting Your Clients, Protecting Your Firm
Articles included in this white paper:
Bridging the Gap Between DMS and RMS
Law Firm Confidentiality: Ensuring Compliance, Controlling Risk
Unifying Records Management in the Law Firm
Litigation Holds: Key Issues and Best Practices
August 20082008 Technology Survey
Our annual look at what's happening in firms around the globe. More questions, the inclusion of our e-mail survey and greater response than ever characterize our 2008 Technology Survey.
June 2008Knowledge Management - It's Your Move!
This white paper looks at various topics related to knowledge management and includes the results of ILTA's knowledge management survey.
April 2008Unified Communications - It Is a Small World After All
This white paper looks at various topics related to unified communications.
March 2008Marketing Technologies - Putting Your Best Face Forward
This 2008 white paper looks at various topics related to marketing technologies and best practices.
January 2008Microsoft - Beyond 2007
This white paper looks at various topics related to Microsoft.
December 20072007 IT Staffing Survey
Our annual survey of member firms and law departments on IT staffing.
November 2007User Support - Resources Within Reach
This white paper looks at various topics related to user support.
September 20072007 Law Department Survey
Our annual survey of the technology profiles of our member law departments.
September 20072007 Technology Survey
Our annual look at what's happening in firms around the globe.  More questions, the inclusion of our e-mail survey and greater response than ever characterize our 2007 Technology Survey.
July 2007Project Management - Broadening Your Scope
This white paper looks at various topics related to collaboration technology.
June 2007Virtualization - Less Really Is More
In this white paper, our authors introduce us to virtualization.
May 2007Finance - Dollars and Sense
In this white paper, our authors look at various areas of finance in the legal environment.
April 2007Knowledge Management - Refinement and Enlightenment
This white paper looks at various knowledge management-related topics.
March 2007Records Management - Beyond the File Room
This white paper provides insight on various topics targeted at records management professionals.
February 2007Voice and Data Communications
Our authors share their insights and suggestions on voice and data communications issues, helping you keep your information moving, and we offer the results of our first-ever survey regarding telecommunications.
January 2007Global Challenges - Part One of a Miniseries
This publication marks the beginning of a series of electronic mini-white papers on the topic of global challenges we will publish throughout the year.
December 2006The Changing Role of the CIO
This white paper provides insight on various topics to enlighten the new and improved CIO.
December 2006Cracking the Code on Security
Our authors share valuable information, advice and their expertise on a broad range of security topics.
December 20062006 IT Staffing Survey
Our annual survey of member firms and law departments on IT staffing.
November 2006Convergence of DM and RM - Building a Better Mousetrap
This white paper looks at how DM and RM are converging and offers suggestions on what may be the best options for your organization.
October 20062006 E-Mail Survey
This is our annual survey of member firms and law departments on e-mail procedures and policies.
August 20062006 Technology Survey
Our annual look at what's happening in firms around the globe.  More questions, more graphics and greater response than ever characterize our 2006 Technology Survey.
July 2006Project Management - Our Plan for Your Plan
This white paper offers techniques and ideas for making your projects successful, and a link to ILTA's first-ever project management survey results.
June 2006Open Source Software - The Door Is Open
Our authors open the door to OSS with their knowledge, insight and tips.
June 2006Knowledge Management - Collaborative Expertise
Our authors share their knowledge management tips, techniques and technologies to help us manage ours.
March 2006Litigation Support - Tools and Techniques
Our authors offer a look at some of the available litigation support tools, techniques that can help you win that case and food for thought when considering new litigation support tools.
February 2006Operation Microsoft - A Look Ahead
This white paper looks at what Microsoft has in store for 2006. 
January 2006Law Departments: Technologies and Best Practices
This white paper explores a variety of topics targeted at law departments.
December 20052005 IT Staffing Survey
Our annual survey of member firms and law departments on IT staffing.
December 20052005 Technology Survey
Our annual look at what's happening in firms around the globe.  More questions and more graphics characterize our 2005 Technology Survey.
December 2005Creating Omnipresence Through Telecommunications Technologies
Our authors share valuable information, advice and first-hand experience on how telecommunications technologies can put you ahead of the pack.
October 2005Supporting the Technology That Supports the Practice of Law
This white paper looks at different ways to help support your technology by offering tools, checklists, suggestions and questions you need to ask.
August 20052005 E-Mail Survey
This is our annual survey of member firms and law departments on e-mail procedures and policies.
June 2005Records Management A to Z: From Compliance Issues to Best Practices
This white paper explores a variety of topics targeted at records management professionals.
May 2005Matter Management Integration Survey
Analysis of a Matter Management Integration Survey for law departments conducted in March, 2005.
May 2005Litigation Support: Facing New Challenges
This white paper looks at the changing face of litigation support and offers insight into planning, executing and ultimately succeeding on many frontiers.
April 2005Protect Your Business Against Disruptions and Disasters
Our authors share valuable insight into mitigating business disruptions with careful planning and technology.
March 2005Finance: Accounting in the Electronic Age
This white paper explores a variety of topics targeted at finance and operations professionals.
January 2005The World of Intranet, Extranet and Portal Technologies
This white paper explores a variety of topics having to do with the growing use in law firms of intranets, extranets and portals.
January 2005ILTA's IT Staffing Survey
This survey looks at the nature of staffing in law firms based on a set of 20 standard IT job functions.
December 2004Human Resources: Your Most Valuable Assets
This white paper covers a variety of issues related to your firm's human resources.
November 20042004 Technology Survey
More questions, more graphics and greater response than ever characterizes our 2004 Technology Survey.
September 2004The Paperless Office
This white paper explores the facts and myths surrounding the vision of a paperless environment in our workplaces.
September 20042004 Large Firm IT Spending Survey
This is ILTA's 2004 survey of IT leaders in law firms of over 200 attorneys.
September 20042004 E-Mail Survey
This is our annual survey of member firms and law departments on e-mail procedures and policies.
July 20042004 E-Billing Survey
This white paper presents the analysis of our recent e-billing survey, along with several articles on different aspects of the topic.
April 2004ILTA Quick Survey - Leasing and Lease Terms
ILTA Quick Survey on Leasing and Lease Terms
July 2004Keeping the Lines of Communication Open in Law Firms
Our authors share valuable information, advice and first-hand experience on how to manage communications within and outside your firm or law department.
March 2004The Birth of the Megafirm – Mergers and Acquisitions

Our authors share valuable information, advice and first-hand experience on a fact of business life that many of us have gone or will go through: mergers and acquisitions.

March 2004ILTA Quick Survey - Technology Allowances
ILTA Quick Survey on Technology Allowances
February 2004ILTA Quick Survey - Litigation Support Departments
ILTA Quick Survey on Dedicated Litigation Support Departments
April 2003The Training Evolution
Planning an e-learning program?  Our authors give you the inside scoop.
February 2004Macro Package Developers
Read our vendors' responses to this survey.
February 2004ILTA Quick Survey - Firm Extranets
ILTA Quick Survey on Firm Extranets
January 2004ILTA Quick Survey - Adverse Weather
ILTA Quick Survey on Firm Policies regarding Adverse Weather Conditions.
December 20032003 Technology Survey

Our 2003 annual technology survey continues last year’s theme of bigger and better.

November 2003Business Continuity Planning
Our authors share invaluable information and advice on Disaster Recovery and Business Continuity Planning, an uncomfortably hot topic in law firms these days.
July 2003Corporate Focus

We provide a wide range of information of specific interest to corporate law departments.

June 20032003 E-Mail Survey
This is our annual survey of member firms and law departments on e-mail procedures and policies.
February 2003Macro Package Developers
Read our vendors' responses to this survey.
January 2003DMS Survey
Read our vendors' responses to this survey.
January 20032002 Technology Survey
Our 2002 annual technology survey represents the largest response from ILTA member firms over any previous year.
December 2002Small Firm, Big Technology
Technologically, small firms are thinking bigger and bigger.
November 2002Knowledge Management
Knowledge Management (KM) processes and software are among a firm's greatest assets and challenges.
June 2002Electronic Billing
This survey focuses on the trials and tribulations of e-billing and provides some vendor resources.
April 20022002 E-Mail Survey
This is our first annual survey of member firms and law departments on e-mail procedures and policies.
December 20012001 Technology Survey
This is our 2001 annual technology survey of member firms.
November 20012001 IT and Finance Staff Salary Survey
This is a survey of salary and benefits for IT and finance staff.
October 2001Case Management Coming of Age
We offer practical guidance on what CM is and how it can meet your firm's needs.
August 2001Technology Strategies for the Corporate Legal Department
Focusing on the needs of ILTA's peer groups, we offer our corporate and government legal departments information and advice.
June 2001Litigation Support
We report on a variety of online litigation support tools and practices.
January 2001Disaster Preparedness / Disaster Recovery
A large share of the burden for planning for and recovering from disasters falls on technology and financial professionals.
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