Cherwell Software
www.cherwell.com



Cherwell Service Management is an affordable, scalable solution that provides Help Desk and Service Desk professionals with a comprehensive suite of out-of-the-box, ITIL-based processes - such as Incident, Problem, and Change Management. Cherwell's intuitive wizards and simple drag-and-drop functionality allow you to easily modify the processes to match your unique requirements as well as easily create additional application to support company-wide initiatives, such as inventory and facilities management. With Cherwell's Codeless Business Application Technology (CBAT), you never need to write a line of code or script. Enjoy real-time metrics, reporting, and dashboards; complete access via mobile devices; integration with social media and Outlook; easy integration with third-party applications; plus a self-service portal with password reset. A Forrester 2010 Market Overview recognized Cherwell as "emerging leader" based upon: - Scalability and functionality - Rapid Implementation - Solid product functionality and features at a very competitive price - Forrester Total Economic Impact Study shows 108% ROI and 10-Month Payback