We currently have an excellent opportunity in either our Global Operations Center in Wheeling WV or our Washington, DC office for an IT Project Manager in our Marketing & Business Development department.  This new position is a great opportunity for an IT professional to join a newly re-organized Technology & Process Improvement Team, whose technology/process management focus is on the advancement of Orrick's marketing, business development, client relationship and communications strategies, plans and programs.

Under the direction of Marketing & Business Development Director of Technology & Process Improvement, the IT Project Manager is responsible for planning, managing and executing Marketing & Business Development Technology projects in accordance with  the Firm's technology development/integration and project management strategies, policies and procedures.  The position leads and manages all aspects of multiple concurrent and complex systems development and process improvement projects from conceptualization to implementation.  The individual will be responsible for balancing projects with competing priorities and shared resources while managing the technology project portfolio for the Marketing & Business Development Department.  The Project Manager assures systematic, effective and efficient project integration management, scope and requirements management, time and cost management, quality management, cross-functional project team management, project risk management and project communications.  The areas of project management responsibilities may include business analysis, design, development, usability testing, integration and upgrade/enhancement of a combination of the following technologies: Orrick.com; content management systems; marketing databases; Orrick Alumni Web Site; Marketing Proposals Management System; InterAction CRM; multimedia systems, and other web- and portal-based solutions with applications to marketing, business development and communications.

This position collaborates with the Director of Technology & Process Improvement to determine business and process requirements, evaluate technology solutions, and prioritize projects based upon established strategic rationale, business case development and financial analysis.  In addition, the incumbent develops and maintains detailed project documentation, including scope and design documents, project plans, mock-ups and workflow processes, design/configuration changes, technical procedures and RFPs for vendor/contract engagements.  This position also partners and collaborates with members the firm's Marketing & Business Development Team, Information Services & Technology Team (including engineers/developers) and Knowledge Management Team to facilitate the development and implementation of technology projects.  The person also liaises with external vendors and contractors, including evaluation and management of vendor/contract engagements. 

Qualifications:

• Bachelor's Degree from an accredited college/university is required.  Degree or coursework/training in computer science, information systems, business, engineering, project management or an IT related field preferred.
• Project Management Professional (PMP) certification preferred.
• 5-7 years professional experience in information technology in a professional services organization is required.  Technology and/or marketing experience in the legal industry desired.
• 3-5 years experience in project management is required, including all aspects of business requirements and process analysis, systems development, implementation and delivery.
• Thorough knowledge and hands-on understanding of the 9 areas of knowledge in the Project Management Body of Knowledge Guide required.
• Thorough knowledge and hands-on understanding of the Systems Development Life Cycle (SDLC), including effective user interface design, required.
• Knowledge of and experience with technologies and processes that support and enhance marketing, business development, client relationship management and communications strongly preferred.
• Demonstrated experience in business analysis and process improvement required.
• Proficiency in Microsoft Office required.  Working knowledge of document management systems (preferably, Interwoven), Microsoft SharePoint, InterAction CRM, Intranet and Extranet systems desired.
• Working knowledge of HTML, XML, SQL, Java Script, .Net, ASP, TFS or other common web/database development and management tools would be a plus.
• Excellent analytical, organizational and time management skills required.
• Demonstrated success in leading/organizing cross-functional and geographically-dispersed project teams, motivating and mentoring project team members, monitoring and measuring performance and deliverables.
• Exceptionally strong customer service, interpersonal and consulting skills, and adept at working with clients and colleagues with varying backgrounds at all levels of the organization.
• Proven ability to work both independently and collaboratively in a client-service focused team environment.
• Excellent written (both business and technical writing) and verbal communications skills, including agility in preparing or contributing to proposals, detailed technical and project documentation, business cases, progress reports and presentations.
• Strategic thinking and problem solving skills as well as exceptional attentiveness to detail required.
• A highly proactive, solutions-oriented, process-oriented and resourceful approach to work, projects, interactions and client service is required.

Orrick offers a friendly work environment, competitive salary, and excellent benefits.

Please visit www.orrick.com for more information about the firm.

Please send resume and cover letter to: jobs@orrick.com
No phone calls please.

AA/EOE

Responsibilities include but are not limited to:

- Processing edits and transfers of time and disbursements on pre-bills
- Processing manual and automated bills according to specified formats
- Developing and maintaining billing formats in Aderant Expert
- Processing downloaded bills; customizing according to attorney/client preferences
- Producing draft bills when required
- Handling inquiries on different phases of the billing process
- Processing retroactive rate changes when required
- Maintaining logs and other systems needed for proper accounting controls;
- Processing pre-bill requests
- Performing analysis of monthly reports with secretaries/billing attorneys to assist in stimulating billing activity
- Producing reminder statements
- Maintaining billable and non-billable files

Successful candidates will exhibit strong computer skills, including Microsoft Word, Excel, Outlook and must have previous experience with Aderant Expert (formerly CMS). Must be organized, able to multi-task, deadline-oriented and a self-starter with excellent interpersonal and communication skills.

We offer a competitive salary and benefits package in a great working environment. Burns & Levinson LLP is an Equal Opportunity Employer.

Submit resume in confidence to:
Nancy Dunn, Chief Human Resources Officer
jobs@burnslev.com or fax: 617-345-3299

Duties will include:

o Creation or modification and deployment of desktop images.
o Higher level software and network support.
o Participation in the deployment and maintenance of various network systems and components including: routers, switches, wireless networks, firewalls, VOIP network, an performance management and monitoring systems.
o Configuration or maintainance of network systems to ensure smooth and reliable operations for user community.
o Evaluation emerging technologies and recommend purchases, development or enhancement of network hardware and software.
o Performing other work-related duties as assigned.

The ideal candidate will have: 

o At least 4-5 years of Cisco network and VOIP (Unity and Call Manager) product experience.
o At least 4-5 years of advanced Interwoven and Microsoft Office support experience.  Microsoft certifications preferred.
o Extensive experience supporting Active Directory (DHCP, DNS, group policies), Windows 2000/2003, and Windows XP.
o Experience in setup of new offices and/or relocation of already established offices
o Experience with Microsoft DFS and Exchange 2003.
o Experience with Altiris Notification Server and Deployment Solutions.
o Experience with Time and Billing Accounting Systems (preferable with Prolaw and/or Omega).
o Supported Blackberries or other PDAs (including BES management).
o Strong verbal and interpersonal skills, strong customer service skills, and strong team skills.

Requirements/Expectations:

o College degree or appropriate industry certifications
o At least 4-5 years of working in the network field at a law firm
o Ability to travel to other offices periodically
o Individual will be a team-oriented person who can share information, goals, opportunities, successes, and failures
o Individual will be available after-hours and on weekends to perform scheduled maintenance, support, and emergency systems work.

Applicants can send their resume to ghoxie@wshblaw.com.

Under the guidance of the Application Development Manager, the Web Graphic Designer is primarily responsible for creating design and prototype solutions that not only meet usability requirements, but also are innovative and engage end user attention. Effectively meets user needs while maintaining consistent branding, standards compliance and accessibility guidelines.

Essential Job Functions:
* Develop and maintain user interface, accessibility, style guides and visual standards for all application development efforts.
* Create original graphics, icons, buttons, etc. for use in the firm's web-enabled applications
* Build visual and HTML conceptual prototypes as the basis for application design and integration
* Conduct testing and lead user studies to validate user interface design decisions early in the development lifecycle
* Capture, edit and digitize video and audio for use in firm applications, websites and training materials
* Provide visual design support to other functional areas outside of marketing that are consistent with the branding and design standards approved by the marketing department We offer an outstanding benefit package which includes: medical/dental, 401k with employer contribution; life insurance; transportation fringe benefit program;  generous paid time off policy; and long-term and short-term disability policies. 

Seyfarth is committed to offering employees an opportunity for professional development.
To apply, please email your resume to:  Lshellenback@seyfarth.com. EOE

Responsibilities:

Conducting daily conflicts research, analyzing reports, and modifying data to conflicts database.

Qualifications:

Qualified candidates must have 3 to 5 years of law firm or general office experience. Background using a conflicts of interest database and/or general database experience in a research-oriented position is required. The successful candidate will have excellent organizational and analytical skills, strong written and verbal communication skills, attention to detail, good customer service orientation, and ability to manage multiple priorities and meet rapid deadlines. Applicants must be willing and able to work overtime, as required.

Qualified applicants should submit their resume, with salary requirement, to:

Sylvia B. Kaufmann, Manager
Case Management Department
Cozen O'Connor
Fax: 215-701-2283
E-Mail: skaufmann@cozen.com

Responsibilities include work closely with IS teams in NY to help resolve technology issues for our case teams during trial set up and at trial.  Act as liaison between IS and LSS departments to provide technical support on trial systems and team needs.  Work directly with legal teams and LSS in use of trial software applications.  Set up logistics for trial sites and courtrooms.  Regular travel to trial and war room sites to support trial team and our clients.  Determine war room and court room locations, move-in dates, and equipment set up needs.  Secure proper IS resources to assist with set up and testing of all trial equipment.  Price and secure moving truck companies, work with paralegals and LSS teams to schedule shipment of servers, printers/copiers, office supplies etc.  Conduct weekly trial team conference calls.  Work may require irregular hours and OT as needed to perform the essential duties of the position.  Reports to Manager, Litigation Support Services.

Qualified candidates should have the ability to manage and provide leadership for trial set up and support.  Trial experience required.  Knowledge of standard firm applications, including Trial Director and LiveNote.  Strong analytical skills with the ability to communicate results.  Excellent verbal and written communication skills and the ability to communicate with those of varying technical expertise.  This role requires a self motivated and proactive person with excellent time management skills, and the ability to complete projects in a timely manner.

Benefits include medical, PTO, dental, vision, long term disability, life insurance, flexible spending accounts for medical and dependent care, pension plan, 401K plan, potential merit bonus at end of year, onsite gym and bistro.

Weil, Gotshal & Manges LLP is one of the world’s leading law firms on high-stakes matters and transactions.  Weil has consistently achieved high accolades from the Vault Guide to the Top 100 Law Firms’ list of Most Prestigious Law firms and named a top-20 workplace by the Vault’s organization in its “The Best 20 Firms to Work for” survey; The American Lawyer’s A-List;  and  MultiCultural Law magazine’s “Top 100 Law Firms for Diversity”.

Weil, Gotshal & Manges LLP offers a competitive compensation package and is an EEOC employer.  Please email resume & cover letter with salary requirements to:  SVRESUME@WEIL.COM; referencing “Trial Coordinator” in the subject line.

We are honored that our employees frequently rank us among the "best places to work" both locally and nationally. We are strengthened by our commitment to inclusiveness. Recently, a survey by Vault ranked Ropes & Gray #8 for diversity among all large U.S. law firms.

Ropes & Gray offers excellent compensation and benefits packages. Our culture rewards performance and we continually invest to ensure that our people have plentiful opportunities for professional development.

We strive to be the best law firm, with the best people, which achieves the best results of any firm anywhere. Our firm is experiencing significant growth. This is a very exciting time to join Ropes & Gray.

Job Description:
This position is a senior level engineer in the IT department for the installation, maintenance, monitoring, and operation of the firm's storage, server, and core network environment.  Responsibilities include primary management for storage infrastructure firmwide including EMC SAN, EMC NAS, and direct-attached devices.  This position requires advanced knowledge of VMware ESX, Virtual Center and ESX Ranger.Responsibilities also include shared management of server operations, directory services, and core network services, including DNS, DHCP, IIS, etc.  Application of security updates, service packs, hot fixes, etc. for operating systems and services will be required. Includes shared responsibility for the entire email system (Exchange admin, overall architecture, DR).  Researches new approaches to network, server, security and storage management and provides project management for the implementation of same. The person filling this position will work closely with the network supervisor and senior network engineers across other offices, but should be able to work without constant supervision, handling multiple sets of priorities.

TECHNICAL SKILLS

*Enterprise-level SAN architecture: General knowledge of SAN architecture.  Administration, configuration, management and monitoring or EMC Clariion and Celerra hardware and associated software. Must also know McData and Cisco MDS SAN switches.
*VMWare: Administration of a large ESX server farm plus several smaller farms in remote offices. Needs to understand the "big picture" of how VMware uses a SAN and the underlying architecture needed to support and grow virtual environments.
*Windows 2003, Exchange 2003/2007 administration, including DNS, WINS, DHCP, Active Directory, user account management, file and directory permissions; service pack application, monitoring servers/services for failures and resource consumption. Knowledge of Windows Terminal Services and Citrix systems is useful.
*Backups: familiarity with various backup solutions, including tape/virtual tape, hard disk backups, offsite vaulting, etc. Knowledge of Legato Networker using EMC CDL is a plus.
*Clustering: Able to understand the implications of a clustered server environment.  --Windows 2003 Server clusters.
*Disaster Recovery: Able to participate in DR planning and to understand the DR implications of sewer and storage management decisions.
*Network protocols- TCP/IP configuration and utilities. Has knowledge of commonly-used concepts, practices, and procedures of network administration.
*Email: Knowledge of Microsoft Exchange 2003 and 2007 email environment.
*Network printing

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

BS or BA. Optional certifications: EMC Proven Professional, VCDX, MCSE, or equivalent.
7+ years experience operating the following systems a corporate environment:

ESSENTIAL CAPABILITIES

* Responsibility, reliability, initiative, patience, determination, tenacity.
* Effective communication skills, including the ability to prepare written memoranda and correspondence and communicate effectively with lawyers, firm personnel at all levels, and outside parties through personal meetings and by telephone.
* Must be flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks; ability to anticipate when help will be needed from others in the department or firm.
* Ability to interact professionally with all levels of personnel, including attorneys, legal assistants and technical support personnel.
* Ability to be a proactive, self-starter, who understands the details within a much
larger context.
* Must be team-oriented and able to share information, goals and opportunities.
* Ability to plan, organize, prioritize, and carry out multiple related activities.
* Ability to work in a multi-office environment.
* Ability to work effectively in a culturally and educationally diverse environment.
* Initiative and ability to work independently
* Interpersonal skills necessary to interact and work productively as a team member.

WORKING CONDITIONS

Normal office environment. Incumbent is expected to work the hours necessary to fulfill the responsibilities of the position.

Some travel to other offices is required

Shared on-call duties will be necessary

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Please apply directly online at www.ropesgray.com

We are honored that our employees frequently rank us among the "best places to work" both locally and nationally. We are strengthened by our commitment to inclusiveness. Recently, a survey by Vault ranked Ropes & Gray #8 for diversity among all large U.S. law firms.

Ropes & Gray offers excellent compensation and benefits packages. Our culture rewards performance and we continually invest to ensure that our people have plentiful opportunities for professional development.

We strive to be the best law firm, with the best people, which achieves the best results of any firm anywhere. Our firm is experiencing significant growth. This is a very exciting time to join Ropes & Gray.

Job Description:
This position is a senior-level position in the IT Department responsible for the design and maintenance of the firm's data networks. Responsibilities include ensuring the stability, integrity, and performance of these network services. This is achieved by planning, designing, and developing local area networks (LANs), metropolitan area networks (MANs), wide area networks (WANs), wireless networks, and security infrastructure across the organization. This individual will assist in the analysis and resolution of network, wireless, VOIP, and video hardware and software problems in a timely and accurate fashion. 
 
ESSENTIAL FUNCTIONS: 
 
* Participate in the design and architecture of the firm's data network environment. 
* Participate in the design, deployment, and maintenance of various network systems and components including: routers, switches, internet services, wide area network services, wireless networks, VPNs, firewalls, video networks and related infrastructure, VOIP network and related infrastructure, and performance management and monitoring systems. 
* Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. 
* Evaluate emerging technologies and recommend purchase, development, or enhancement of network hardware and software 
* Establish performance standards, processes, policies, and procedures 
* Provide senior level technical support for network elements and systems. 
* Monitor network performance and troubleshoot problem areas as needed. 
* Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. 
* Create and maintain documentation for network architecture and network configuration. 
* Assures knowledge transfer for new systems 
* Coordinate with other members of the firm for business continuance program

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:  

* Bachelor's Degree or equivalent experience 
* 8-10 years experience in network field 
* Proven experience and success with planning, installing and managing networks including LAN, MAN, WAN, WiFi, and security (firewalls, VPN, DMZ, IDS, and DWDM) infrastructure. 
* Proven experience with network capacity planning, network security principles, and general network management best practices. 
* Strong hands-on knowledge of LAN/WAN protocols and technologies including BGP, OSPF, MPLS, Ethernet, TCP/IP, SIP, H.323, QoS, Multicast and WiFi. 
* Working knowledge of Cisco and Enterasys networking equipment (routers, switches, firewalls). 
* Preferred certifications, not required: CCNA/CCNP, CCDA, CCSP 
* Strong verbal and interpersonal skills 
* Strong analytical and problem solving skills 
* Strong customer service skills 
* Strong team skills 
* Strong leadership skills 
* Strong project management skills 
* Experience working in a multi-office environment 
 
OTHER RESPONSIBILITIES: 
 
* Performs other work-related duties as assigned. 
 
Working Conditions: 
 
Normal office environment. Incumbent is expected to work the hours necessary to fulfill the responsibilities of the position. 
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

ESSENTIAL CAPABILITIES: 

* Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs. 
* Ability to influence at all levels of the organization. 
* Must be a self-starter who understands the details within a much larger content. 
* Ability to work effectively in a culturally and educationally diverse environment. 
* Ability to work in a teamwork/collaborative style and environment. 
* Must be creative and flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks. 
* Must be a team-oriented person who can share information, goals, opportunities, successes and failures. 
* Ability to organize, plan and carry out multiple related activities. 
* Must pay attention to details and have the ability to follow up and follow through 
* Some travel to other offices will be necessary (approximately once per month)

Please apply directly online at www.ropesgray.com

Alston & Bird is conducting a search for a Help Center Analyst in the Atlanta office. This Top Echelon employee will work with the Help Center Manager in the Information Technology Department. This employee will provide 100% phone support for Alston & Bird employee’s questions and problems regarding IT related services.

This position requires expert level knowledge of the MS Office suite, as well as an overall comprehension of IT infrastructure – network, hardware, remote & wireless technologies. Candidates for this position should possess a keen affinity for customer service, with highly professional communication skills and demeanor. Previous Help Desk experience of 1-2 years supporting MS Office applications is required. Experience in the legal field is a plus. The schedule for this position is 2:30 p.m. - 11:00 p.m., Monday - Friday.
For consideration, please visit the career section of our website at www.alston.com and submit your resume.

The Law Society of Alberta values diversity in its workforce and equal access to opportunity. We thank all candidates for their interest in this position. All inquiries and applications will be handled with the highest level of confidentiality.

Interested candidates should contact Maureen Forbes at 1-800-272-8839 or e-mail Maureen.Forbes@lawsociety.ab.ca

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinates and provides for on-going maintenance of a records storage system, including identifying records for storage and providing for records retrieval.
• Records retention, including destruction of records in accordance with state statutes and departmental requirements.
• Organizing legal documents and placing paper in the appropriate files in an organized fashion.
• Performs data control responsibilities including data entry, report preparation and filing.
• Performs miscellaneous clerical duties.
• Uses typical office equipment, i.e. calculator, copier, scanner, fax machine
• Works with a records management computer application to manage files and file locations

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Communicate effectively with legal, professional and administrative staff and peers.
• Act in a professional manner at all times.
• Work effectively as a team member as well as independently
• Work under pressure with interruptions, use good judgment and make good decisions
• Read, comprehend and perform department procedures
• Lift up to 35 Ibs
• Confidentiality of client and firm records is a must
• Be committed, dependable, and responsive to deadlines
• Be service oriented with ability to effectively interact with all levels of personnel
• Handle multiple priorities
• Detailed oriented along with an independent thinker

QUALIFICATIONS

• High school diploma or general education degree (GED); some college is preferred;
• Two or more years of experience in law firm file records area.
• Experience with the Records Module in Elite is a plus
• Working knowledge of Microsoft Office programs with emphasis on Excel

Qualified candidates send resumes to:

SmithAmundsen LLC
Attn:  Office Services
150 N. Michigan Avenue, Suite 3300
Chicago, Illinois  60601

Fax 312.894.3210,  Attn: Office Services

Email:  HR@salawus.com

Morrison & Foerster LLP is a premier global law firm committed to delivering success for our clients around the world.  We achieve that by hiring the best talent for every position in our firm.  Our progressive workplace policies and our commitment to diversity and collegiality create an environment ideally suited to teamwork and collaboration.  We are proud of our numerous workplace awards, including being named to FORTUNE’s list of Best Companies to Work For, American Lawyer’s ''A'' list, and for several years running, have been the Vault survey’s #1 law firm for diversity.

RESPONSIBILITIES

As the Second Shift Help Desk Agent you will be responsible for providing Firmwide first-level technical support to attorneys and staff. Collaborate closely with others in Firmwide and office-based Technology Services groups, attorneys and staff.  Ensure client services and satisfaction are attained in all areas of position.

SHIFTS AVAILABLE:

Opening #1 (37.5 hours ): Fri, Sat, Sun, Mon & Tue - 3:30 pm to 12:00 am
Opening #2 (Part time 28 hours):  Wed, Thur - 6:30 pm - 12:00 am; Fri, Sat & Sun  - 5:30 pm to 12:00 am
Opening #3 (Part time 32 hours):  Sat, Sun, Mon & Tues - 12:00 am to 9:00 am

QUALIFICATIONS

1. College level course work in Information Systems Technology preferred.
2. Three years PC experience with an in depth hardware and software knowledge.
3. In-depth knowledge of Windows XP required.  Advanced knowledge of Microsoft Office programs, including Word, Outlook, Excel and PowerPoint.
4. Law firm experience preferable.
5. Talent for creating client satisfaction; demonstrated ability to focus on the client value in all work.
6. Talent for delivering client service through teamwork.
7. High client service ethic and a proven record in delivering exemplary client satisfaction to external and internal client constituencies.
8. Excellent writing skills; ability to present complex ideas succinctly and clearly.
9. Flexibility regarding work schedule to meet position needs outside of regular business hours.

HOW TO APPLY
Please apply on-line by visiting the Careers link at www.mofo.com. This job is listed under job ID 20908 (Flash technology is required).

Qualifications:
Bachelor’s degree (B.A.) from four year college or university; or Two to four years related experience and/or training; or equivalent combination of education and experience.  Candidates must possess strong written and verbal communication skills; must be attentive to detail.

Firm Information:
Established in Kansas City in 1889, Shook, Hardy & Bacon L.L.P. is an international law firm with a legal legacy spanning more than a century. With nine offices strategically located throughout the world, SHB serves a diversified client base with a wide range of practice groups. For the third consecutive year, Shook, Hardy & Bacon has been named the global "Product Liability Law Firm of the Year" by Who's Who Legal -- The International Who's Who of Business Lawyers. We offer a stimulating legal setting and outstanding resources and provide a competitive salary and benefits package. We are an Equal Opportunity Employer.

Contact Information:
To pursue your interest, please send cover letter with salary requirements and resume via e-mail to: recruiting@shb.com, fax to (816) 421-5547.  Please include the job number with your application. No independent contractors or agencies please.

Major tasks, Responsibilities and Key Accountabilities

• Uses SQL Server database architecture knowledge to provide database expertise in the implementation, integration, and support of multi-tiered applications
• Perform all administrative tasks associated with OpenText DMS
• Responsible for application testing, support, and version control of Firm applications
• Performs application deployments, upgrades, and patch management
• Ensures that mission critical databases and devices are available and operating at their top efficiency and are 99.9% available
• Knowledge of Microsoft technologies including Active Directory, Windows 2003, SQL2000, SQL2005, and IIS.
• Manage the creation and maintenance of end user accounts within Active Directory
• Skillfully adapt and become knowledgeable of new applications deployed and maintained by the Firm
• Responsible for developing SMS packages, working SMS Installer, deploying packages using Systems Management Server (SMS) 2003
• Propose and implement system enhancements or new technologies that will improve the performance and reliability of the system
• Uses a variety of tools and techniques to isolate/diagnose application issues
• Work as level 3 support for all designated applications
• Provides support as needed for the development, test, and conversion of environments
• Assists in release planning
• Knowledge of SharePoint 2007 and OpenText integration capabilities

Requirements

• BS in Computer Science, MIS, or equivalent work experience
• MCDBA certification preferred
• Intermediate to advanced knowledge of SQL server required
• Experience with Matter-Centric design and implementation in the legal environment
• Experience with OpenText DMS or other Matter-Centric DMS solutions
• Software Deployment experience including SMS Windows Scripting languages (ie...ADSI, WMI, VBScript, etc...) a plus
• Systems Management Server (SMS Packages, collections and reporting are required)
• Application packaging and remote deployment/management experience with Active Directory and Wise Package Studio
• Excellent time management skills and communication skills
• Commitment to cooperative team approach
• Must be able to work independently in a multi-project environment, with the ability to appropriately shift priorities to meet deadlines
• Must be willing to be accessible during off hours in order to monitor application servers and take action where appropriate
• Knowledge in VMware ESX 3.5 a plus

Please contact:

Lance Edwards
Technical Services Manager
Arnall Golden Gregory LLP
lance.edwards@agg.com

CRM Database Co-ordinator

The CRM (Client Relations Management) Database Co-ordinator will maintain and enhance the firm’s database of contacts and relationship information as a source of accurate and current information for business development. This position is part of the marketing team and will work closely with colleagues across the country, lawyers and legal assistants in a number of key marketing initiatives.

Responsibilities

• Implement CRM software (InterAction) throughout the Toronto and Ottawa offices to administrative staff, lawyers and assistants, involving training, motivation and education of all users.
• Update the firm's database ensuring quality control of data entered by legal assistants and lawyers.
• Research using a variety of information sources, to collect data on specific industries and target markets in order to increase our knowledge and optimize our communications and marketing initiatives.
• Run administrative reports on data accuracy, user uptake and client segmentation, ensuring accuracy at all times.
• Assist with client surveys and competitive research as requested.
• Train new lawyers and legal assistants on the CRM software as they join the firm.
• Help to establish and modify CRM standard procedures data by producing written documentation for all users.
• Ensure the accurate broadcast of electronic bulletins, invitations and mass mailings both electronically & hard copy.
• Respond to requests from staff and lawyers (e.g. mailings for events, specialized reports, etc.).
• Work with the IT department and vendors to resolve any technical issues that arise in relation to the operation of the database.
• Some data entry is required.

Skills

• High-level of accuracy
• Ability to understand and communicate the benefits of a CRM system
• Excellent written and oral communication skills, including the ability to train software users
• Ability to find solutions and work independently where required

Qualifications

• College diploma or university degree
• A minimum of 5 years' experience in a marketing services environment. Knowledge and experience in a professional services firm (legal, accounting, consulting) would be advantageous.
• Demonstrated hands-on familiarity with CRM programs and applications, ideally InterAction.
• Expert level knowledge of Excel (CSV files, exporting, data manipulation), Outlook and Word. Knowledge of other software tools for handling data would be advantageous.

Qualified candidates are asked to submit their application by e-mail to faskenhr@fasken.com. We appreciate hearing from all qualified candidates, however, only those applicants whose background and experience match our requirements will be contacted. No telephone calls, please.

The ideal candidate will have teaching experience and a thorough understanding and knowledge of current IT desktop applications and systems, including but not limited to MS Office Suite (Outlook, Word, Excel and PowerPoint).  Knowledge of HTML, WordPerfect, VBA, SQL is helpful, but not required.  Secretarial experience is a plus, but willing to teach the right candidate.  Candidate must be articulate, possess excellent people skills as well as excellent problem-solving skills.  Must be a team player and exercise good judgment with minimal supervision.  Must be able to work well in a high-pressure environment under time constraints and adapt quickly to change.  Excellent compensation and benefits package including health, dental, life, 401(k), profit sharing and more.  All replies strictly confidential.  Please send resume and salary requirements to:

Human Resources Director
Stone Pigman Walther Wittmann L.L.C.
546 Carondelet Street
New Orleans, Louisiana  70130-3588
bbutler@stonepigman.com

Successful candidates will work with the Firm training team and with other local Office Trainers to develop and execute required training on Firm technology applications and solutions.  This will include everything from learning the applications, assessing the training needs, developing and preparing the necessary training documentation or vehicle for delivery and communicating the training to end-users. 

Communication and coordination with the training community, technical community and end-users will be required in each position. Candidates will participate in designing and executing technical training programs that meet the Firm's needs and enable lawyers and staff to utilize the Firm's technology to the fullest.

Candidates must be detail-oriented, well-organized, and possess the ability to work independently and successfully interface with personnel at all levels within the Firm and with outside vendors.  We are looking for candidates who are team players, highly adaptable,  self-starters, and creative.  Some travel may be necessary.

Position requires BA/BS degree or equivalent experience in teaching or training; minimum four years working experience preferably in a law firm or other professional services organization; knowledge of business software applications and an ability to quickly learn and apply business oriented applications and tools; must be experienced with Microsoft Word and document production; must have the ability to assess training needs and develop programs to meet those needs; familiarity with technology based learning tools a plus; excellent written, verbal and interpersonal skills necessary.  

Please send cover letter and resume to rkarwic@jonesday.com.

Principals only; EOE.

Job Title:      Litigation Support Analyst
FLSA Status:    Exempt
Reports To:     Software Support Manager

Position Summary:
The Litigation Support Analyst functions as a liaison between the Information Technology Department and the practicing lawyer, their support staff and clients. This role provides on-going consulting, training and technical support on case/matter management systems, litigation platform databases, application and data level access processes, and document imaging/retrieval systems.  This position is responsible for administering litigation support tools and meeting the demands of litigation attorneys and legal professionals in delivering client services.  This position is accountable for following set principles and procedures in maintaining litigation support databases and technology best practices as it relates to electronic discovery and maximizing the use of available Information Technology resources.

Essential Functions:

• Develop proactive relationships with attorneys and legal personnel in utilizing litigation support technology for improved efficiency, effectiveness and competitive advantage
• Create and support document databases/indexes, transcripts, and/or images in LiveNote, Microsoft Access, Concordance, CompuLaw, WebEx and other litigation support applications the Firm uses or adopts
• Ensure litigation support applications are properly maintained, updated and have appropriate licensing
• Serve as the point person in resolving software/hardware issues relating to the supported litigation support tools
• Provide training in classroom settings with litigation teams and one on one in the use of litigation support tools
• Define, on a continuing basis, the litigation support function to ensure the proper internal versus external litigation support services are being supported
• Possess the ability to conceptualize and communicate to non-technical audiences the lifecycle of litigation information and data, determine the feasibility of automating matters, and implement recommended solutions
• Meet with attorneys and legal personnel to analyze case needs and determine appropriate case automation plans
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications and developing networks via participation in professional organizations
• Bill appropriately for case-specific services.

Job Requirements:

Education:

• Bachelor's degree in Computer Science, Information Systems, other related field or equivalent experience
• JD or a paralegal certificate is preferred but not required

Experience:

• 3-5 years of experience in a litigation environment with a thorough knowledge of the litigation process and the application of technology to support litigation efforts

Skills:

• Must exhibit mastery and/or high familiarity with the litigation process, law firms, and litigation specific software tools such as LiveNote, Microsoft Access, Concordance, CompuLaw and WebEx
• Understanding of document capture and retrieval systems, electronic evidence, and various imaging formats required
• High level of computer literacy with the MS Office suite (Word, Excel, PowerPoint, Access)
• Excellent customer service skills and ability to work effectively with all levels of personnel in a team environment
• Excellent writing, organizational, problem-solving, and analytical skills
• Ability to work well under pressure and adjust quickly to changing priorities
• Ability to exercise sound judgment
• Ability to manage time, people, and resources in order to meet deadlines
• Ability to take initiative, manage projects and handle multiple competing priorities
• Willingness to be flexible in work routine and travel as needed

Physical Demands:

Occasionally          0-33%
Frequently             34%-66%
Constantly             67%-100%
Sitting:                  Constantly
Twisting:                Frequently
Standing:               Frequently
Handling                Frequently
Walking:                Frequently
Weight:                 On occasion, up to 70 lbs.
Reading:                Constantly
Use of Fingers:       Constantly
Typing:                  Constantly
Horizontal Reaching:    Constantly
Bending:                Frequently

The requirements for this position include, but are not limited to, those outlined above.  All duties and responsibilities are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities.  This document does not create an employment contract, implied or otherwise.  It is the employer’s discretion to add or change the duties or requirements of this position at any time.

Interested candidates may e-mail their resumes to hr@sughrue.com.

• Imaging, configuring and installing computers.
• Maintaining and tracking equipment such as laptops, projectors and blackberry devices.
• Responding to escalated HelpDesk calls.
• Supporting audio, video and computer needs for meetings.
• Assisting with various projects such as new software deployments and hardware upgrades and replacements.
• Working with outside vendors for service and equipment repairs.
• Travel and schedule flexibility are required.

Qualifications:
• Ability to meet deadlines in a fast paced environment necessary.
• Solid understanding of Microsoft Operating Systems and Applications.
• Ability to support users with a patient and understanding demeanor
• Associate’s or Bachelor’s Degree in Information Technology or similar background is preferred. 
• Prior law firm experience preferred.

If interested, please submit resume and salary requirements to hr_careers@balch.com. 

Responsible for providing business SharePoint design/consult/solutions to enterprise-wide technology initiatives. Candidate must be a self starter with excellent communication skills. Background in SharePoint testing/debugging Moss 2007 and SharePoint 2003. This is an excellent opportunity to get in on the ground floor of a large multiyear effort to design and implement an Enterprise wide Sharepoint platform that will become the main KM, collaboration, workflow and search platform of the firm.

Acts as a liaison between the Practice Management, Information Technology and Marketing Departments Plan and analyze business initiatives to be solved with business systems.

Provides technical expertise in identifying, evaluating, and developing effective procedures and systems requirements that meet business requirements.  Articulates in validating existing design features with specific system requirements and specifications.

Initiates systems testing.  Acts as internal consultant within technology and business groups

Successful candidates will have extensive background designing large SharePoint architectures, customizing SharePoint using out of the box capabilities as well as 3rd party tools, designing and developing custom applications based on SharePoint, and integrating SharePoint with other systems. Project responsibilities can include:

• Design, architecture, availability, reliability, performance, monitoring and security of SharePoint infrastructures.
• Assess current environment - business, technical, etc. - and leverage that knowledge to help establish long term strategies and prioritize short term opportunities for improvement.
• Participate in the delivery of SharePoint-based projects. Participation could range from being the sole technical resource on a smaller project to leading a team of resources on a larger enterprise-wide project.
• Use and advocate the use of SharePoint and SharePoint development best practices, methodologies and procedures for delivery.
• Understand the latest infrastructure architecture, technology, solutions, and industry trends.
• Meet with internal and external technical leaders to identify and scope new opportunities, identify risks and constraints, etc.
• Identify, assess and decompose the opportunities into constituent solutions and translate those results into an effective Statement of Work (SOW).
• Harvest intellectual property from engagements or solutions that can be developed into best practices or for reuse.
• Work with project team to develop and propose strategic opportunities and develop relationships with attorneys.
• Develop and grow  skills across relevant technology areas

SKILLS AND COMPETENCIES:

We are looking for an experienced SharePoint Architect with a passion for, and in-depth experience in, designing, building, deploying and supporting enterprise-level SharePoint architectures and custom solutions.

• At least 3 years as an architect and developer with Windows SharePoint Services 3.0 (WSS 3.0) and SharePoint Portal Services 2003 (SPS 2003) and Microsoft Office SharePoint Services (MOSS) 2007.
•  Must have experience in developing custom web parts and integrating enterprise content with SharePoint to include content indexing, personalization and restricting access to content.
• Knowledge of .Net, VB.NET and Web Services are also required.
• Also needs experience in creating .net custom controls and user controls.
• Experience with InfoPath and Excel Services a plus
• Knowledge of Sharepoint Workflow and Windows Workflow Foundation or third party workflow tools like K2 a plus
• Excellent documentation skills
• Communicate project/work status with clients, project leaders, and managers on a continual basis
• Excellent verbal and writing skills; Able to communicate clearly with customers, peers, and management
• Methodical approach to problem solving and resolution.
• Flexibility to adjust to changing requirements, schedules and priorities.
• The ability to foster ideas, make recommendations and gather team consensus to move forward.
• Ability to plan and accomplish project goals; own and solve issues
• Working knowledge of Microsoft virtualization suite a plus

EDUCATION AND CERTIFICATIONS:

• Degree in Computer Science or Engineering
•  Current Microsoft Developer Certification (MCSD, MCAD, MCPD, etc.)

Interested applicants should submit resume and salary requirements to:  tnohs@kelleydrye.com  

We require a minimum of two (2) years experience in application courseware development and presentation.  A Bachelor's degree desired.  Software training and support includes Windows XP, MS Office XP, Document Management, E-mail, Time & Billing system and Citrix.  Experience in a large law firm setting is desired.

Please e-mail your resume, cover letter and salary requirements to hr.dept@akerman.com, or  double click here to submit your resume through our simple three-minute on-line process at akerman.com.  EOE M/F/D/V.

Requirements

Bachelor's degree or equivalent experience. Minimum 2 years of Help Desk experience. Extensive understanding of MS Office 2003 a must. Must be proficient in the use of Microsoft Office applications, certification a plus. Advanced knowledge and ability to troubleshoot Windows 2000/XP operating systems. Knowledge supporting Hummingbird DM/Docs Open and Deltaview a plus. Experience with troubleshooting printers (both network and stand alones). Experience deploying and troubleshooting Blackberries, and knowledge of running videoconferencing equipment and troubleshooting desired.

Ability to communicate effectively in both verbal and written forms. Demonstrated commitment to customer service. Excellent interpersonal skills. Ability to work in a team environment and to work under pressure. Ability to transfer knowledge in an efficient, pleasant and effective way to all users, using a variety of techniques. Ability to troubleshoot and resolve application problems, and to escalate more difficult technical issues to appropriate levels of support. Prior experience in a law firm or legal environment is essential.

Interested applicants should submit resume and salary requirements to:  daskew@foleyhoag.com or by mail to:

Foley Hoag LLP
ATTN: Dolores Askew
Seaport World Trade Center West
155 Seaport Boulevard
Boston, MA 02210-2600

JOB DESCRIPTION:

The Information Technology Department of Arnold & Porter LLP has an opening for a Network/VOIP Engineer in the Washington, D.C. Office.  The Network/VOIP Engineer is responsible for implementing, maintaining and monitoring Arnold & Porter's data/voice network.  Additional responsibilities include but are not limited to: Maintaining current knowledge of advancements in various technologies and services that could be implemented to improve the performance and/or costs of the voice and data infrastructure; evaluating, testing, documenting, and recommending enhancements/changes to the current IT Infrastructure Architecture; actively participating in technical meetings and researching current and emerging technologies that can add value to the firm’s business process; diagnosing issues and inconsistencies with network performance; maintaining and improving Disaster Recovery and business continuance solutions for network data and voice technologies; planning the implementation of network monitoring technologies and processes; and responsible for ongoing maintenance activities on all voice system servers including keeping patch and version levels current.

QUALIFICATIONS:

• A two-year college degree or equivalent experience.
• Minimum of four years of experience in administering, maintaining and monitoring a wide area network,
• Experience with Cisco's AVVID telephony solution, VPN, QoS, SNMP, IP routing, switch and TCP/IP concepts.
• The flexibility to work additional hours as necessary, including weekends and holidays. 
• CCNP or CCIE preferred.

CONTACT INFORMATION:

Arnold & Porter LLP
555 Twelfth Street, NW
Washington, DC 20004
202-942-5000
Warren White
Recruitment Manager for Support Staff
jobs@aporter.com

Arnold & Porter LLP  is an equal opportunity/affirmative action employer.  We are committed to providing an atmosphere where everyone is treated with dignity and respect and we value the diversity in our organization.  Please see www.arnoldporter.com to learn more about the firm's diversity program. M/F/V/D EOE

Eligible candidates must be self-starting, team players who possess the following skills and experience:

• Two years classroom experience
• Two years law firm experience
• Two years consulting experience
• Excellent verbal and written communication skills
• Professional demeanor
• Willingness to travel is a must
• Training experience in any one or more of the following applications:

- Adobe Acrobat
- Esquire Innovations
- Interaction
- Interwoven products (formerly known as iManage)
- Legal MacPac
- Levit & James Product Suite (primarily CrossWords, Stylizer, CrossEyes, and Best Authority)
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Visio)
- Microsystems Product Suite (primarily DocXtools)
- Open Text products (formerly known as Hummingbird)
- SoftWise Innova
- StarLaw
- Workshare products (DeltaView and Workshare Professional)

To apply for this position, please email your cover letter and resume to:  Kellie Chandler, Training Manager, at kchandler@travelingcoaches.com.  Please reference “SOFTWARE TRAINER” in your email subject line.

With offices throughout the nation, the firm represents a diverse range of clients. We operate efficiently on a national scale without compromising our commitment to service. Our depth of experience in labor and employment law has produced a successful track record for our clients - Fortune 50 corporations to start-up companies - from coast to coast.

Ogletree, Deakins, Nash, Smoak & Stewart, P.C. has an opening for a Litigation Support Analyst.  We prefer the candidate is located in Atlanta, Georgia or Greenville, South Carolina. 

A substantial amount of travel will be required – up to 50% initially.

Essential Functions include but are not limited to:

• Consult with litigation case teams, during the pre-discovery phase, to outline and set case data management and electronic discovery strategies.
• Maintains a thorough knowledge, on both user and administrative functions, for the various litigation specific applications used by the Firm, including but not limited to Summation, Concordance, LiveNote Binder, CaseMap, TimeMap, Summation and the InData suite of trial presentation tools.
• Assists attorneys and legal staff in all phases of trial preparation and trial support, including, but not limited to, pre-trial loading and preparation of demonstrative exhibits, documents, and transcripts into InData or Sanction trial tools. Also includes pre-trial planning of war room setup and location investigation, vendor interaction as required to plan for all evidentiary and equipment needs, and extended travel to support trial at any location.
• Provides training on all litigation support applications to attorney, paralegal, and other staff as needed or requested. Includes participation in firm seminars and educational gatherings as needed to keep attorneys and staff abreast of the latest technologies and tools in use at the firm.
• Creates end user and training manuals for litigation support tools.

Requirements:

• Demonstrate strong problem solving skills regarding the various litigation specific applications used by the Firm.
• Demonstrate high proficiency regarding customer service, for both internal and external clients. 
• Demonstrate strong project management skills, including an ability to handle multiple projects simultaneously and set priorities accordingly.
• A JD or paralegal certificate is preferred but not required.  Bachelor’s Degree and two or more years experience working in a litigation support function is required.

Interested candidates should send a cover letter, resume and salary requirements to Wendy King at wendy.king@ogletreedeakins.com.

JOB DESCRIPTION:

The IT Department of Arnold & Porter LLP has an opening for a Senior Programmer Analyst in the Washington, D.C. Office.  The Senior Programmer Analyst is responsible for the design and development of custom applications or the selection and implementation, and integration of purchased applications that provide automated solutions for the Firm’s administrative teams, practice groups and senior management.  Additional responsibilities include but are not limited to: Executing necessary design and programming to integrate existing and new applications and systems as needed using .Net, SharePoint, SQL server, and business process management software; interacting with end-users to identify, develop and document business requirements and transforms those requirements into applications and related process requirements; developing and documenting data, process, and object models that support the business and application requirements; transforming all requirements into an application platform solution design; developing and testing applications and related components such that they meet the design specifications; developing data migration and/or data population procedures for initial data load and ongoing data maintenance; working with trainers, as needed, to develop end-user training for applications; and developing production implementation procedures and work with other IT groups to migrate applications to production environment.

QUALIFICATIONS:

• Minimum of twelve years of application development experience.
• Minimum of five years of developing in the .Net development environment.
• Minimum of five years of developing web-based applications.
• Minimum of three years of experience in the design and implementation of database applications.
• Logical and physical database design with logical data modeling experience.
• Object-oriented design and programming experience, preferably using Microsoft development tools.
• Experience with MS SQL Server 2000 and higher.
• Experience in stored procedures, queries, reports and system enhancements to applications using SQL and ODBC.
• Strong knowledge of C# .NET, ASP.NET, ADO.NET, and Visual Studio 2008/2005.
• Knowledge of developing applications using SharePoint Services 3.0 and MOSS 2007.
• Knowledge of Web Services, .Net Framework and Application, Windows Workflow Foundation, Security Vulnerabilities.
• Knowledge and use of AJAX, XML, XSLT , CSS, JavaScript, HTML
• Four-year college degree required, equivalent work experience considered.
• Knowledge and experience with MS SQL Reporting Services and  law firm or professional services firm experience a plus.

CONTACT INFORMATION:

Arnold & Porter LLP
555 Twelfth Street, NW
Washington, DC 20004
202-942-5000
Stephanie Heeg
Human Resources Manager
jobs@aporter.com

Arnold & Porter LLP  is an equal opportunity/affirmative action employer.  We are committed to providing an atmosphere where everyone is treated with dignity and respect and we value the diversity in our organization.  Please see www.arnoldporter.com to learn more about the firm's diversity program. M/F/V/D EOE

To perform this job successfully, the candidate must possess the ability or aptitude to proficiently perform each of the responsibilities and functions described above. Examples include: ability to work well under pressure, patience, diplomacy, high stress tolerance, excellent interpersonal communication skills, ability to prioritize workload and adapt to changing conditions. Visual acuity needed for transcription, extensive reading and input (typing) of information into computer. Ability to receive and convey detailed information through oral communication required. Essential competency processes required include language ability, reasoning and memory. Hours for this position are 9 a.m. - 5:30 p.m., M-F plus overtime as necessary.
 
We offer an excellent benefits and compensation package.  Applicants should specify position of interest on the subject line and e-mail resumes, including salary history to: AU_StaffRecruiting@hunton.com  - EOE

The Online Marketing Manager is responsible for all Web and online marketing functions, including management of the Firm’s public website, SharePoint portal, online partner sites, news feeds and third party content placement. Working closely with the Firm’s Marketing Manager, CRM group and Web team, the Online Marketing Manager will devise and implement online marketing strategies that raise awareness for the Firm and practice groups, as well as improve customer service.

The Online Marketing Manager will also work closely with the web developer and IT department to facilitate the improvement of content, functionality and navigation of site by managing the process for updating web content and effective presentation of printed and online marketing information.

The ideal candidate will have a minimum of five years experience in a marketing position, an affinity for technology, the ability to stay current with trends in online and database-driven marketing, work independently with minimal supervision and maintain calm under pressure. Mandatory technical skills include proficiency in SharePoint, Excel, Word, PowerPoint, InterAction, Indesign and Adobe Acrobat. Professional services marketing experience is preferred, but not required.

The position is located in Mountain View, with occasional travel required in the Bay Area, including regular visits to the Firm’s San Francisco office. The marketing manager reports to the CMO and collaborates closely with the communications manager, director of business development.

To be considered for this opportunity, please apply online at: http://fenwick.com/careers/

• Manages a comprehensive IT training plan for all users in the Firm based on business need, assessment of skills and application conversion and implementation plans.  Assesses, design, plans and implements the IT training firm wide.
• Formulates, develops and implements systems training programs and schedules by creating curriculum, training guides, written documentation, communications plan and all other work product necessary for training implementation.
• Facilitates IT training by training, monitoring, coaching and managing internal resources or external vendors engaged in training delivery.  Also conducts training programs as appropriate.
• Serves on IT project and conversion teams as the training representative, managing the training aspect of any IT project or conversion.
• Coordinates IT training budget, tracking and reporting with Manager, Training & Development, Human Resources Department.
• Travel to conduct training as necessary in other BI offices.
 
REQUIREMENTS:

• Five years PC-related training experience required, prefer training experience in law firm environment. 
• Bachelor's degree in Information Technology, Education or related field.
• Excellent verbal and written communication skills; excellent presentation skills.
• Strong interpersonal skills, must have team and client service orientation.
• Thorough understanding of training techniques on Microsoft Office Applications (certification preferred).
• Familiarity with web-based application is a plus.
• Prefer experience with Document Management applications and familiarity with legal document processing, legal terminology, legal procedures.
• Strong organization skills
• Ability to travel to Firm's offices.  Approximately 25-40% travel.
 
CONTACT US:

 
We offer a competitive salary and benefits package.  Interested candidates please submit resume and salary requirements to bistaff@bipc.com   We prefer word formatted documents sent attached to email please.  We are an Equal Opportunity Employer.  Thank you for your interest in employment at our Firm.

Summary:

Management position within the Information Technology Department focusing on the high quality delivery of technology information to end users. Responsible for development and delivery of technology training in all offices.

Essential Duties and Responsibilities:

• Manage the end-user training function in all offices and supervise the activities of the Training Managers in all offices.
• Establish and maintain standards for firm-wide training processes, procedures, and curriculum.
• Evaluate and select training organizations and commercially-available training materials, including courseware, manuals, and job aides, for both firm-standard and non-standard applications.
• Investigate available learning technologies and implement, market, and monitor new learning systems.
• Manage the internal and external design, development, and maintenance of training curriculum and supporting materials.
• Develop, implement, and maintain procedures relating to tracking training courses, and skills assessment.
• Consult with Computer Committee members and other lawyers, secretarial management, other administrative departments, and the Applications group as appropriate for the development of specific training content.
• Consult with lawyers and staff in all office on the development of specialized technology training.
  Work in conjunction with the Chief Training and Development Officer to develop and deliver requested content.
• Assist all IT Managers in identifying training vendors for IT staff technical training.
• Coordinate development and delivery of in-house training for IT staff.
• Review end-user communications, newsletters, job aides, etc. for usability.
• Work with upper management and Applications functional managers on all strategic initiatives.
• Coordinate with the Service Desk Manager to identify and address issues requiring continuing user training.
• Coordinate with Service Desk Manager to identify and address issues requiring Help Desk analyst training and to develop appropriate implementation methodologies.
• Ensure development, coordination, and delivery of train-the-trainer sessions for internal and external training resources.
• Develop and/or review for usability end-user communications, newsletters, job aides, etc.
  Participate in design review and testing for new firm-standard applications and product upgrades.
• Participate in special projects as needed.
• Participate in departmental planning with functional managers in the Applications group.
• Develop annual operating and capital budget and relevant individual project budgets; monitor actual to budget performance.
• Participate in professional organizations and attend conferences and/or seminars to keep abreast of technology and current trends in IT and project management.

QUALIFICATIONS

• Expertise with Firm standard applications.
• Well developed analytical and problem solving skills along with an excellent understanding of business decision making and cost control processes.
• Ability to communicate effectively in oral and written form.
• Proven leadership skills, including the ability to achieve results through others.
• Strong team player.
• Strong service orientation.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility (the “Essential Duties”) satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties.

Education and/or Experience:

Required:

• Five years experience in a training supervision or management role.
• Bachelor’s degree.
• Expertise with Firm standard applications.
• Three to five years training delivery and/or curriculum development experience.
• Well developed analytical and problem solving skills along with an excellent understanding of business decision making and cost control processes.
• Ability to communicate effectively in oral and written form.
• Proven leadership skills, including the ability to achieve results through others.
• Strong team player
• Strong service orientation.

Preferred:

Prior law firm experience.

Other Skills and Abilities:

In addition to the above, the following may also be required of the successful candidate:

• Excellent organizational skills
• Excellent attention to detail
• The use of good judgment and good interpersonal communication skills
• Well developed analytical and problem solving skills
• Works harmoniously and effectively with others as part of a team
• A self-starter who desires to show ownership and commitment to the job
• Exercises confidentiality and discretion

Resumes should be submitted to hrch@sidley.com with the title Technology Training Manager in subject line.

RESPONSIBILITIES:

• Design, implement and deliver technology training for all members of the firm through classroom training, workshops and one-to-one training
• Design and deliver firm wide rollouts of new or upgraded technology
• Design, implement and deliver new hire orientation and training to all support staff, law clerks and managers
• Design and deliver soft skills training such as client service, teamwork, harassment, etc. to support staff and managers
• Design, test and evaluate end user documentation for support applications (e.g., technical documentation, manuals, reference guides and training aids)
• Assess individual training needs and learning style and assist Human Resources and departmental managers to develop appropriate training plans
• Update and maintain the training curriculum and documentation
• Develop on-line training courses and self-study exercises as required to supplement classroom training
• Assist in and receive cross training in all support applications

QUALIFICATIONS:

• Post-secondary education with a focus on adult education, training or a related program
• Minimum of 5 years experience in adult training and education (both technical and non-technical)
• Excellent organizational and time management skills
• Sound knowledge/understanding of training concepts, methodologies and techniques associated with adult learning and education
• Previous working experience in a law or professional services firm preferred
• Self-motivated and directed individual who works well within a self-managed work team environment
• Excellent working knowledge and experience using Office 2003 in a law firm environment: Outlook, Word, Excel and PowerPoint
• In-depth knowledge of document management systems.
• Exposure to Office 2007 or experience in its implementation would be an asset
• Experience with AccuRoute, digital dictation and Summation would also be assets
• Strong communication (both oral and written), interpersonal and presentation skills
• Keen interest and ability to work collaboratively as part of a team
• Ability to learn new technology quickly and apply knowledge
• Strong client service orientation

Interested and qualified applicants should forward a resume by June 27, 2008, in confidence, to:
Katie Duncan
Human Resources Consultant
Torys LLP
Suite 3000
79 Wellington Street West
Box 270, TD Centre
Toronto, Ontario
M5K 1N2
E-mail: kduncan@torys.com
Fax:  (416) 814-8445

IT Support Specialist

JOB DESCRIPTION:

The Information Technology Department of Arnold & Porter LLP has four (4) IT Support Specialist openings in the Washington, DC Office.  The IT Support Specialist is responsible for providing exceptional customer service and support to the Firm and the Firm's clients.  Responsibilities include: Providing end-user support services, trouble shooting assistance, and problem resolution via phone, remote desktop connection, and/or visits to user locations; exhibiting ownership and timely resolution of all incident tickets and change orders; interacting directly with other IT groups to determine the proper remediation for an issue; setting-up and quality assurance testing of new hardware and software for existing and new end-users in the Firm;  and other duties as assigned.  We currently have four (4) openings for four (4) shifts, the table below shows openings and shift:
# Openings           Shift            
(1) 12:30 p.m.- 9:00 p.m., Monday - Friday
(1) 1:30 p.m. to 10:00 p.m., Monday - Friday 
(1) 5:30 p.m. to 2:00 a.m., Monday - Friday
(1) 2:00 a.m. to 2:00 p.m., Saturday and Sunday and 7:00 a.m. to 2:45 p.m., Monday and Tuesday

QUALIFICATIONS:

• Minimum of four years of experience in end-user support.
• Strong communication and interpersonal skills.
• Experience implementing, maintaining and supporting Windows operating systems and Microsoft Office applications.
• Technical experience configuring and supporting workstations, laptops, printers, and related equipment. 
• Two-year college degree preferred.
• Equivalent experience will be considered.

CONTACT INFORMATION:

Arnold & Porter LLP
555 Twelfth Street, NW
Washington, DC 20004
202-942-5000

Stephanie Heeg
Human Resources Manager
jobs@aporter.com

Arnold & Porter LLP  is an equal opportunity/affirmative action employer.  We are committed to providing an atmosphere where everyone is treated with dignity and respect and we value the diversity in our organization.  Please see www.arnoldporter.com to learn more about the firm's diversity program.

Currently, Baker & McKenzie's Chicago Office is recruiting for a Application Support Analyst.

Responsibilities include:

•Maintain and support the standard workstation image, for all current hardware platforms.
•Package and deploy standard OS, productivity and utility software as required in the environment.
•Design and implement Active Directory Group Policy Settings to manage workstations
•Create scripts, batch files, or other programs to customize software deployment, test application packages, and document results
•Maintain and support server-based components of applications as required, including IIS and Lotus Notes.
•Maintain and support the delivery of applications to remote users via standard remote access solutions including Citrix.
•Co-ordinate testing and certification of all changes to the application environment including application in-take, upgrades, security patches, hotfixes, service packs, etc against the standard image and deploy as required adhering to established change & release management procedures.
•Maintain a definitive software library for the environment and develop application life-cycle processes.
•Troubleshoot application-related issues escalated from the Help Desk and Desk Side teams and resolve or escalate as appropriate within defined SLA targets.
•Participate in incident and problem management processes as required to establish root cause.
•Ensure all required documentation associated with the above duties is developed and maintained at all times including incident management system entries.
•Proactively identify opportunities for change within the production environment to add or enhance services, reduce cost, increase efficiency, etc.
•Maintain certifications as required
•Maintain on-call availability as requested via supplied communications devices (cell phone, wireless email, pager, etc.).
•Other duties as assigned by management

Qualifications

Required:
•Bachelor of Science degree in Computer Science, or an equivalent combination of education and work experience
•Five years experience in an Information Technology role, specifically in one or more of the following areas:
*Previous law firm experience including supporting Summation and Concordance
*Workstation image and package creation, management and deployment
*Workstation support (OS and applications)
*Application delivery in thin client environments(Citrix/TSE)
•Microsoft certified to MCP level for Workstation platforms (Windows 2000/XP)

Preferred/beneficial:
•Microsoft certified to MCP level for Server platforms (Windows 2000/2003)
•Altiris Client Management Suite certified
•Citrix certified

Skills & Experience

Required:
•Previous law firm experience including supporting Summation and Concordance
Strong technical skills in deploying and supporting Microsoft XP Professional and MS Office 2003
•Good understanding of Active Directory and Group Policies
•Good working knowledge of image and package creation tools (e.g. Altiris)
•Strong research, investigation and evaluation skills.
•Effective decision making skills
•Ability to identify and clearly communicate problems/support requests in order to influence the prioritization of production defects and/or enhancements.
•Excellent communication skills, both written and oral
•Excellent interpersonal skills.
•Team player with a collegiate approach to problem resolution
•Strong customer service focus
•Results oriented and highly flexible individual, able to work with minimal supervision.

Preferred/beneficial:
•Experience of working in a global professional services environment
•Knowledge of Legal industry standard software (e.g. Carpe Diem, CompuLaw, Legal MacPac, Summation, Concordance, JFS, IPRO, LaserTrak, Billback, etc)
•Knowledge of Workshare (including Delta View) DocXTools & InterAction (CRM)
•Altiris Client Management Suite (Deployment & Notification server) experience
•Application deployment in a Citrix environment
•Windows Scripting experience
•Lotus Notes administration

How to apply
If you feel that you have the skills and would like to be a part of the Baker & McKenzie team, please apply online or send your resume to chicago-hr@bakernet.com.

Baker & McKenzie LLP is an equal opportunity employer. Baker & McKenzie LLP is a member of Baker & McKenzie International, a Swiss Verein.

Alston & Bird is conducting a search for a Director of Marketing Communications in our Atlanta office. The Director of Marketing Communications reports to the Chief Marketing Officer. As a go-to member of the team, the Director of Marketing Communications is an exciting opportunity to manage the creation and preparation of all firm print collateral, as well as electronic applications with emphasis on the firm’s website. The ideal candidate is highly experienced in website development and functionality and is also creative, technologically and electronically knowledgeable, detail-oriented, a diplomatic team player and an excellent writer. This position requires a Bachelor's degree in Marketing, Communications, or related field, and 5+ years in law firm marketing or other professional services field is required.

Firm Website

•Maintains a vibrant, creative and informative website including micro-sites and blogs to show the firm’s expertise, attorneys, diversity and culture;
•Oversees website performance and functionality;
•Influences internet strategies for SEO maximization, as well as the maximization of tracking information;
•Adjusts website to increase visitors and number of visits; and
•Serves as the business development department liaison to the IT department.

Print & Electronic Materials

•Writes copy for ads, events, invitations and announcements;
•Works closely with attorneys and various business development department members to guide messaging and design of all market pieces whether print or electronic, tailoring to legal and/or business audience as appropriate;
•Ensures that the firm’s materials and advertising efforts convey a compelling message and present a sophisticated and polished communications vehicle; and
•Ensures that the firm’s materials and advertising efforts comply with various state rules and regulations.

Project Management

•Manages and collaborates with the graphic design team in all aspects of BD collateral material production;
•Creates and implements project plans as necessary to ensure timely development and distribution of materials and updates in a deadline-oriented environment;
•Oversees process for adding merger/acquisition/lateral information to website and other communication materials quickly and accurately, when necessary;
•Leads and coordinates efforts to review and update website content regularly; and
•Working with Marketing Specialists. Oversees firm submissions and revisions to various legal directories and responses to survey requests (i.e., Chambers, Martindale, Best Lawyers, etc.).

Leadership & Planning

•Evaluates and recommends technological systems/processes that will increase efficiency and support the efforts of the business development department; and
•Working with IT and Practice Innovation Manager, stays apprised of technological trends and developments, especially as they impact the legal community.

Requirements include: excellent writing, editing and communication skills, meticulous attention to detail, ability to manage projects while working in a team or independently; experienced with Adobe Creative Suite 3 (InDesign, Illustrator and PhotoShop), HTML, Dreamweaver, Flash, CorelDraw and Microsoft Publisher, as well as MS Office and have a commitment to superior customer service.

For consideration, please visit the career section of our website at www.alston.com and submit your resume and cover letter.

This position oversees all operational aspects of planning, delivering and supporting technology systems, applications and tools for a multi-office law firm of 375 attorneys and staff.  We are seeking a results-oriented manager with vision, initiative, strong technical and management abilities and excellent motivational skills.

Soft skills critical to this position include: excellent interpersonal skills with the ability to effectively interact with users at all levels of the organization and manage about 17 IT staff.  Excellent written and verbal communication skills combined with a positive attitude and a strong client service focus are critical.  The ideal candidate must be highly motivated and self-directed; have proven analytical, evaluative and problem-solving abilities; be able to effectively prioritize and execute projects in an environment of competing priorities, have a good sense of humor, and be experienced working in a team-oriented, collaborative environment.

Responsibilities include oversight of the network, infrastructure and related applications, redundancy, security, upgrades, and business continuity; resource management, including data protection, budgets, documentation, vendor relationships and contract negotiations; project management and outsourcing; departmental hiring, training and evaluation.  The ideal candidate must have a proven track record of technology staff management, development and leadership.  S/he will have a broad knowledge of legal technology and emerging technologies sufficient to provide guidance and expertise in aligning the firm’s short- and long-term IT needs with its strategic and client objectives.  

Minimum qualifications include:

• 12 years’ progressive experience in information technology
• 7 years’ experience in an IT management role, including supervising staff  and supporting multi-office operations
• 7 years’ experience in the management, design and implementation of enterprise computer systems
• 5 years’ experience in data and voice communication design and management
• Experience developing and administering capital and expense budgets
• Information technology project management experience
• Working knowledge of Microsoft 2003 Active Directory Services, Exchange 2003 and SQL 2000
• Experience supporting Microsoft Office applications
• Knowledge of LAN hardware, protocols and related technologies and standards
• Knowledge of WAN technologies and standards
• Knowledge of VoiP applications and ability to direct support of a Cisco VoiP phone system
• Knowledge of Help desk operations and service levels
• Knowledge of desktop and laptop computer standards and industry trends
• Knowledge of Litigation support processes, software, tools and services
• Experience building business case to support capital expenditures

Additional Qualifications:

• Law firm or professional service organization experience required 
• Four-year degree required; advanced degree preferred
• Knowledge of Interwoven Document Management system and matter-centric desktop models
• Knowledge of Blackberry Enterprise Server and wireless handheld devices

EEO

Principals only.  No telephone calls please.  Submit your resume with cover letter and salary requirements to jobs@stradley.com

Traveling Coaches seeks proven sales professionals accustomed to closing $100,000+ opportunities based on value, not on price.  We attract highly motivated sales veterans that excel in a fast paced environment with minimal supervision.  Our company places a huge emphasis on personal development and achievement so if you are frustrated with an environment where you are not valued for your individual contributions, Traveling Coaches may be the last place you ever work.

To qualify, you must have

• At least 3 years of proven sales experience selling conceptual products and services to C-level executives
• Superior qualification and closing skills
• Excellent written and verbal communication skills
• Ability to accurately forecast sales that have average cycles of 6 months or more
• Willingness to travel 2-10 days per month
• Proficiency with Microsoft Office

Additional preferences

• Experience selling to law firms
• Familiarity with document management systems or Microsoft Office add-ins
• College degree

Your benefits

• Base salary plus commissions, performance bonuses and profit sharing
• Health, vision, dental and long term disability insurance
• Employer matching retirement plan
• Medical and dependent care savings plan
• Home office allowance
• Laptop computer and Blackberry

To apply contact:
Joe Buser
Director of Business Development
jbuser@travelingcoaches.com

PRIMARY RESPONSIBILITIES:

1. Develop mastery level knowledge in all firm-standard software, including new products and product upgrades as introduced, as well as related policies, procedures and best practices.
2. Deliver learning sessions at an exceptional level using established SNR delivery standards, including but not limited to: group classroom delivery, one-on-one coaching, practice sessions, executive briefings, product demonstrations, roll-out workshops and synchronous virtual delivery/facilitation.
3. Develop the monthly schedule of classes for the local office and coordinate all associated logistics, including setup/maintenance of the training room, coordination with conference services and communications with students regarding the scheduling process.
4. Use the Learning Management System and standard procedures to review assigned classes and manage roster.
5. Provide desk-side technical support and consult with end-clients to understand business needs and how existing technology can assist.
6. Serve as a training resource to the HelpDesk Level Two Support Analysts.
7. Develop individualized learning plans through the analysis of student workflow, business process and existing skills sets. These would include individualized learning objectives, learning events, metrics for success, delivery method and appropriate schedule.
8. Interact closely with end-client community to gauge interest in, and satisfaction with, current training programs. Coordinate user