Blogs

Be the first person to like this post.
When the pandemic sent the workforce to home offices, most law firms quickly started scanning daily mail to email inboxes. Facilities management or mailroom staff went into the office and cobbled together a new work process to accommodate this method of delivery. For the purpose of this article, daily mail includes documents delivered by USPS, overnight services or local couriers. But email has proven to be a poor workflow management tool and perhaps more importantly, nearly impossible to govern. Email is also the weakest point of security and compliance in the lifecycle of matter documents and client information. Clients pay attention to this. Year over ...
0 comments
Be the first person to like this post.
As law firms transition from crisis management to long-term solutions for the Normal Now, a crafted digital mailroom is essential. Inbound legal mail needs to get in the DMS, not the email system where it is delayed and exposed. If your firm is still scanning daily mail to email, how many of these challenges does your firm experience? The mailroom scanning operation is not integrated with the document management system (DMS). Scanned mail recipients must use their email inbox as a workflow tool to process daily mail. From an IT and security perspective, scanned legal mail ends up as unnamed PDF attachments stored in the email server, clogging storage ...
0 comments
Be the first person to like this post.
Law firms were forced to develop new habits to handle work during the pandemic. Physical mail delivery is no exception. Some solutions were carefully thought out, but like many problems solved at the start of the ‘stay at home’ orders, many are still running in the same way as when they got cobbled together as an emergency response. Just for fun let’s take a look at some of the fire drill mail delivery routines we have come across that were hurriedly put in place. Our point, of course, is to shed light on the fact that your law firm cannot keep operating in emergency response mode when it comes to processing mail. The daily mail is essential to a law firm because ...
0 comments
1 person like s this.
Author: Tim Brady, CEO, Colligo Third-party capture solution needed as email remains primary method for sharing client files & case matter The Colligo team recently held a webinar, SharePoint + Colligo as your legal Document Management System (DMS) . We’re proud to be a new ILTA365 member and lunged at the opportunity to provide an overview of the Colligo application suite for Microsoft 365. While Microsoft is incredibly scalable and powerful out-of-the-box, this typically only gets firms halfway; firms require a third-party solution to create a more complete document management system, and that’s where Colligo comes in. We conducted several participant ...
0 comments
Be the first person to like this post.
Quality Control and Shredding Documents The payback for scanning paper documents is never fully released until shredding occurs. Continuing to distribute, store and manage paper physically after it is made digital is inefficient, posing a risk to your clients and ultimately the firm. Unfortunately, the decision to shred is a big one for a firm and so is often delayed indefinitely seeking that “perfect” time or set of circumstances to make such a move. A carefully defined, quality control procedure ensuring the digital version accurately represents the physical document could give firm leaders the confidence to shred thereby reaping the benefits from scanning. ...
0 comments
Be the first person to like this post.
The ways attorneys prefer to work has transformed. 76 percent now favor remote work, according to the 2021 Peer Monitor and Georgetown Law State of the Legal Industry Report. And if attorneys change the way they work, that means everything changes: from how attorneys receive client mail and request matter files, to large scale financial decisions that affect one of the most expensive costs law firms have after salaries: real estate. This is why we shouldn’t be surprised when Sherry Cushman, Vice Chair and Executive Managing Director of Cushman & Wakefield, predicts “The legal sector will be downsizing its real estate needs on average 10% to 30% — and ...
0 comments
1 person like s this.
Document automation is one of those legal tech perennials. Software that enhances the drafting of documents has been around for almost forty years – longer, indeed, than the careers of most of today’s legal technology professionals. Despite its longevity, however, it remains only partially exploited by law firms. A segment that was once dominated by a single product, HotDocs, has recently become much more diverse and has seen a wave of development, investment and innovation. It is back on the radar. On 25 th February Richard Newton and Mark Ford of legal tech consultancy echo.legal discussed developments with IT Directors from 25 European law firms at ...
0 comments
3 people like this.
Lean in for a Real-World Impact... The ILTA online communities have had a real-world impact on Fennemore's operations over the years, with reports of service interruptions, risks, and issues affecting legal-specific solutions which we wouldn't have been alerted to through wider-targeted media we consume. When we were looking for ways to improve providing and tracking services, especially for remote workers - we leaned into the online communities. ( Check out this thread on Administrative Teams ). As a matter of course when I'm planning a new deployment or an upgrade, I check ILTA Communities for discussions about the product, and this has on numerous occasions ...
0 comments
Be the first person to like this post.
Thank you to our event partner Prosperoware and to our guest presenters for delivering an insightful three part series on Microsoft Teams. In case you missed it, you can catch up using the links to each session below. Session 1: Challenges & Best Practices of Provisioning & Governing Microsoft Teams . View the session here The rapid adoption of Microsoft Teams has facilitated the need to think of provisioning and managing Teams securely, with governance in mind. This session discusses how organisations can: Quickly deploy Teams with a comprehensive governance model​ Identify and locate Teams & Channels for Matters ...
0 comments
Be the first person to like this post.
In the New Normal a law firm needs a digital mailroom, not an ad hoc scan-to-email workaround. A digital mailroom built for a law firm needs to be integrated with the firm’s document management system (DMS) so that postal mail can be digitized and seamlessly delivered within the safe confines of the DMS. When the pandemic sent the workforce to home offices, most law firms quickly starting scanning to email to get the mail out. Facilities management or available clerical staff went into the office and cobbled together this new work process. Forced to use existing scan-to-email at copiers, they were jamming a critical mail delivery process through a scanning ...
0 comments
2 people like this.
ILTA is pleased to announce the creation of an all-new security series: It takes a Village . Please find below five individual posts aimed at improving security for the entire industry. Thanks to the LegalSEC Steering Committee for your efforts in this series, and a special call out to Jeff Franchetti for driving the series: It takes a Villa ge. With the ever increasing interoperability of today’s technology, it is more important than ever to standardize architecture designs on protocols that are proven to support best practices for security. In this series, we have identified five legacy protocols or technologies that represent security risks ...
0 comments
1 person like s this.
As in-house counsel, your priorities are to develop a high-quality patent portfolio for your company while staying within the company's IP budget. By contrast, the priority of outside counsel is more closely tied to basic economics. A law firm desires to maximize its profits, but higher quality work at a lower price may reduce profits. As in-house counsel, it is important to take action to ensure that your outside counsel is taking care to do high-quality work. This is especially the case with fixed-fee billing where there are higher incentives for law firms to cut corners. One way to get higher quality work from your outside counsel is to carefully ...
0 comments
Be the first person to like this post.
The Focus is always on the Process. This April 2020 ILTA White Paper edition succinctly tackles the ever-changing world of practice management. Day to Day, project management continues to be the application of technology tools and the means by which to improve processes to continue achieve better results. Articles in this issue cover topics such as AI, ROI, managed services, questions on whether or not we have too much technology, and more! There’s certain to be something here for all PM’s! Take a few minutes out of your day and check out the trending topics in this issue . #WhitePaper #PracticeManagementandPracticeSupport
0 comments
Be the first person to like this post.
Hello - We've had Office 2016 and Windows 10 in place for months now, and we continue to experience the grayed-out print button in Outlook. For us, the issue occurs with any version of the HP Universal Print Driver. If we switch to another driver, the issue goes away. We'd really like to resolve this with the UPD since our tray settings and macros are all configured with that driver. So far HP and Microsoft have not been much help, essentially blaming the other for the issue. I know others have experienced this, and I'm just wondering if there are any further developments. Has anyone made any progress on this issue? Thank you!!
0 comments

TimeSlips SME

Be the first person to like this post.
Can anyone recommend a TimeSlips SME? A small NYC firm is seeking a contractor to help them out.
0 comments
1 person like s this.
Protus3 conducts a wide variety of corporate investigations related to employee deception. Some of the more common issues involve harassment complaints or theft of data. Sometimes these issues appear while the employee is still with the company. In other cases, the employee deception does not come to light for weeks or months after they have left the company. Even when an investigation becomes necessary, computer forensics and collecting data is often an afterthought. This can lead to serious legal problems as well as impede the investigation of employee deception. Did an employee leave and start working with a competitor? Did they take any of your confidential ...
0 comments
Be the first person to like this post.
Today’s law firms have a problem. The technology that was developed to help firms better serve their clients actually has many attorneys feeling like they are treading water – and barely keeping their heads up. Attorneys are faced with increasing pressure to quickly adopt and master new tools to bill, work, and collaborate better and faster. It’s hard to do anything faster when you’re flummoxed by the skills needed to reach the high bar of technological excellence. As law firms and legal departments continue to look to technology solutions to help their offices maximize efficiency, many attorneys feel that they are being left behind. Or worse, ...
0 comments
Be the first person to like this post.
Participants in Bluelock's 2018 Legal Survey will be entered to win one of 125 $20 Amazon gift cards. As an ILTA Gold Sponsor, Bluelock is dedicated to assisting the legal industry in its IT challenges. To better understand current practices in handling unprecedented pressure from clients and growing IT threats, we are conducting a legal data protection and recovery survey. All roles within a law firm are encouraged to participate. The survey takes approximately 5 minutes to complete. All responses will be kept strictly confidential and the results will be shared anonymously. Take the survey here: https://www.surveymonkey.com/r/2T3528S
0 comments
1 person like s this.
As a vendor, we don’t post often in this forum out of respect for the community’s peer-to-peer emphasis. However, Bluelock recently put together a comprehensive list of technology predictions with the help of 15 different experts within the legal industry. This eBook includes insights from Bluelock, law firm partners, associates and a variety of companies that service the legal industry. It includes 50 pages of insights, covering seven categories: Operations, Cybersecurity, Compliance & Regulations, Business Continuity & Disaster Recovery, Artificial Intelligence, Workforce and Major Technology Disruptions. Readers will learn the following from ...
0 comments
Be the first person to like this post.
An entire empire has been built on stealing sensitive company data, holding data hostage or releasing scandalous information to the public. This has made cyberattacks the No. 1 threat for businesses , according to data from the Business Continuity Institute. But despite precautions, these breaches are still occurring at an alarming rate . What could law firms be doing better? It’s no secret that data security is essential to our modern, technology-driven marketplace. With the internet of things and artificial intelligence growing commonplace, the expectations for continued innovation and constant availability are stronger than ever. The personal and ...
0 comments