Blogs

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***Please enjoy this blog posted on behalf of the author, Mike Russell, Head of Global Legal Operations, Expedia Group. Traditionally, many legal operations teams began as purpose-focused on technology project management and operational efficiency. Productivity gains in-house coupled with reductions in external spend have long been recognized as justifications for establishing legal operations, often focused on improving efficiency and reducing costs by streamlining processes, automating tasks, and using data and technology to support decision making. However, “savings is not a strategy” 1 , and basing a legal operations function on this premise is an exercise ...
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Please enjoy this blog posted on behalf of Mike Murray, Director of Technical and Creative Solutions, Veritext. With the multitude of formats available for transcripts and exhibits, ensuring your order with the court reporter is accurate can save you hours of hunting for the right file. This article will provide information on the different transcript and exhibit formats, as well as tips on best practices for requesting and organizing them. ASCII Transcript The raw file coming from the court reporter’s software is in a standard format called ASCII, which is a plain text format. When opened in a text editor such as Notepad, this file is not very useful ...
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We all know how much the word Budget gives us butterflies in our stomachs, normally the end of the year is the time when we have to stop everything we are doing to start understanding what we spend, list what we are not going to spend and with this information start spending planning for the following year. And the best, all for yesterday… A major barrier in developing an assertive Budget is controlling what we spent during the past few months, where we exceeded what was planned and where we have money saved for not having spent as we planned. This control is one of the main activities of the Legal Ops team. With the observation of this arduous activity in ...
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Please enjoy this blog posted on behalf of anonymous ILTA member. As technology becomes an integral part of regular business practices, it’s important for corporate organizations to employ streamlined robust data collection workflows for managing employee collections leading to improving the overall collection experience for the custodian. Businesses looking to maximize data insights must know that relying on ‘manual traditional’ data collection processes is simply no longer a choice. Smart organizations understand that introducing the automation advantage to remote data collection workflows is paramount for gaining accurate insights and making strategic ...
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Please enjoy this blog post co-authored by Carolyn Bragiel, CEDS, Advisor, Legal E-Discovery Team, Cardinal Health and Daniel Stamper, Senior Engineer, Information Security & Risk, Cardinal Health. When working with legal, e-discovery, IT and even data custodians, sometimes there are barriers in the process, as we have all probably noticed. We need the cooperation of all to have a smooth process of getting the data we need. How can we overcome these barriers? Let’s start with the data custodians. For some custodians, this may be the first time they have been named in a document preservation issue. Good and patient communication is the key. They ...
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FOCUS IS SAYING NO

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How many times during the day do you question yourself about the relevance of your work? I have noticed in several companies in the most diverse sectors this feeling of doubt about the effectiveness of the time spent by the team, be it in a simple process, report or even a large project. So, I start here with a provocation: what is productivity for you? Let me guess... quantity of deliveries, correct? or who knows how many meetings you attend during the day or week? No, productivity is not associated with a schedule full of meetings that you can't add much to, and it's also not about monitoring 54 processes, 14 projects, and several AD-HOC deliveries, productivity ...
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Please enjoy this blog posted on behalf of the author, Bibiana Martinez Camelo, Head of Legal Operations, Bancolombia. Organizations are always in need to optimize their resources and increase productivity of their different business units, including of course legal departments. But how legal departments can offer a better service to the businesses, and increase speed and quality while using the same resources in terms of people? To approach this challenge, we must start by changing the mindset and creating multidisciplinary teams. A legal department as any other business unit requires to handle tasks that exceed the legal services themselves, and ...
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My academic backgrounds have always been technical, Information Systems, Business Intelligence and Artificial Intelligence, topics that have always led me to more technical professional opportunities. Programming languages, SQL codes, Query, Databases, Tables and Relationships are part of my daily life and of course they are common terms within the training area I chose. On a normal working day I received a direct through LinkedIn for a possible job opportunity in a legal department of a large E-commerce. I remember that the immediate response to the message was: More….I am not a lawyer…. I was surprised with a different job proposal, using my knowledge in ...
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Please enjoy this blog post co-authored by Ryan Gerlach, Legal Analyst, State of California Office of the Attorney General - DOJ and Andrea Shirey, IT Consultant, Bayer Corporation Legal Department. In the world of Legal Technology, there are not always clear cut paths to take in terms of professional education. But as technology updates and changes, it is more and more important to be able to stay up to date with these updates and the policies surrounding them. While certification exams cost some additional money, they are well worth the investment in your own skillset that can be taken with you no matter which direction you follow your career in. They also ...
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Please enjoy this blog posted on behalf of the author, Mary O`Carroll, Chief Community Officer, Ironclad. Through my years at Google, CLOC, and now Ironclad , I’ve met with countless GCs and in-house professionals struggling to scale their legal departments and optimize their resources. Fortunately, I have some experience with this. I started at Google when the Legal department was roughly 200 people. At first, our legal department looked like many others; we had no processes or procedures, no systems or tools, no data or reports. By the time I left 13 years later, the department had scaled to over 1,400 people globally, maintaining enviable levels ...
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Please enjoy this blog post from co-authors Pablo Balancini, CEO & Founder, LegalHub, Damian Giacone, CTO, LegalHub and Jose Vega Sainz, COO & LegalOps, LegalHub. “We will tell the whole world that we speak the truth. No force can stop us now, we're cool, we're badass, blah blah blah." The phrase, although it is taken from the film True Lies, can perfectly be applied to the current state of Law in relation to data and decision-making. The legal world is -historically- a conservative industry . The provision of traditional legal services is based on a practice that exalts proprietary knowledge and installs lawyers as the only providers of legal ...
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Please enjoy this blog from Greg Evans, Senior Product Manager, Relativity. The use of collaborative meeting and messaging platforms by organizations of all types has been growing exponentially. This trend has only accelerated since it began prior to 2020. Finding a large organization that doesn’t use Microsoft Teams, Slack, Google Workspace Chat, Zoom or another similar application is nearly impossible. Today: 66% of companies using Teams are also using Slack 91% of companies are using at least 2 messaging applications The average number of workplace messaging application used is 3.3 As messaging-type platforms become the preferred method ...
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Please enjoy this blog post authored by Alex Chatzistamatis, Principal Solutions Consultant, Nuix. In the not-so-distant past, short message format data like texts or chats were not typically a requirement for most organizations to make discoverable. The pandemic certainly redefined many areas of the legal industry, and I’ve certainly seen a huge uptick in organizations needing solutions to address messaging data. Microsoft 365 Teams alone had nearly doubled usage between March and April 2020 and over 70% of Fortune 500 companies subscribed to it during those 12 months, due to COVID (source below). Organizations were quickly forced to start figuring out ...
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Please enjoy this blog post authored by Carolyn Bragiel, Advisor, Legal E-discovery, Cardinal Health. First off, let me say that I do not consider myself an expert in metrics, and I speak from my personal experience! As part of a corporate in-house eDiscovery team, we have always collected metrics on our piece of the puzzle. We joke that this is how we prove our value to the company. When my boss approached me about taking over the collection of vendor metrics I was excited for the opportunity, but also scared and intimidated by the task! The initial point of this article was to find out how metrics are used, what is collected, and why these metrics are important. ...
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For a business to be successful in terms of time management, it needs to know how to prioritize daily tasks and how to organize its teams, optimizing its resources, without compromising both the quality of services and the relationship with all its customers. But how can we prioritize activities when everything we get is made a high priority? Clearly, this cannot compromise the company's workflow, but must be part of its management. In other words, the decision to prioritize a task must follow a previously established rule and not be based on the pressures of the moment it arises. Mercado Livre, the leading company in e-commerce in Latin America, has ...
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***Please enjoy this blog posted posted on behalf of author, Juan Manual Haddad , Regulatory and Competition Affairs Manager, Telefónica. It all begins when attorneys and other members of legal departments ask ourselves: where do we add value, really? If we assume that in some instances we only review the cover page of a contract and enter simple information, then we may take the leap to create AI-based software automation. That is how MAITE was born. Since 2004 within Telefónica Argentina legal, we have traveled across four Legaltech stages: 1. Digital record : in this first stage, we moved from analog to digital support. Jurex was the first ...
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Please enjoy this blog post from Candi Smith, Sr. Legal Technology & eDiscovery Specialist, Jabil Corporation. I was asked by ILTA to write a blog regarding the collection of data from collaboration tools, excluding Microsoft Teams and Slack. I stopped to think, not Microsoft Teams or Slack? Dude, what other collaboration tools are out there these days? Obviously, I only use Microsoft Teams and Slack. So, to find out what other collaboration tools existed, I did what most of us would do, I googled it! I found a site that listed 15 collaboration tools. Really, 15? After a quick glance, I only recognized Google docs and Trello. My mind started reminiscing ...
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Please enjoy this co-authored blog post from Liz Bonelli, IT A nalyst, Bayer U.S. LLC a nd Carolyn Robinson, eDiscovery Associate for the Americas - Office of the Regional General Counsel, Robert Bosch, LLC (RBNA) Legal Department. To ensure your IT department acts responsibly while managing your company’s data, everyone who makes data-driven decisions needs a baseline understanding of 1. What a legal hold is 2. Why legal holds matter, and 3. What IT professionals should do when legal holds are in place in their company. What is a legal hold? The term “Legal Hold” refers to a process that an organization uses to satisfies an obligation ...
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By: Daniel S. Acevedo-Sánchez [1] Email: daniel.acevedo.sanchez@co.ey.com | LinkedIn: /danielacevedos It is difficult to pinpoint the exact moment in which the law service industry, as we know it today, was born. But if we could at least aim to establish a particular range of dates, this would be the period between the beginning of the first and the end of the second industrial revolution, which is between 1850 and 1910. Sadly, our profession chose a quite different path from what was happening in the general economy, and instead of adopting the best practices of business management that figures like Frederick Taylor were starting to discuss, ...
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Please enjoy this blog post authored on behalf of Anna Marra, Legal Project Manager Specialist and Councillor of the Global Advisory Council, IILPM at International Institute of Legal Project Management. As defined by CLOC (Corporate Legal Operations Consortium), "legal operations (or legal ops) describe a set of business processes, activities and professionals that enable legal departments to serve their clients more effectively by applying technical and business practices to the delivery of legal services" ( https://cloc.org/what-is-legal-operations/ ). The CLOC Model identifies 12 areas in which legal ops can be organized: strategic planning; financial ...
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