8 Ways Managed Services Benefits Law Firms
Lunch Sponsor: Mattern & Associates
Managed services has garnered enormous buzz in the industry in the past couple of years. From national to regional providers, law firms are increasingly presented with options to off-load parts or all of their internal litigation support offering, including infrastructure, software and people when paired with a guaranteed time and revenue commitment -- going beyond traditional transactional models.
In a 2015 survey on managed e-discovery and litigation support, 28 percent of respondents indicated that their firm had entered into some form of managed services arrangement concerning their litigation support offering and 46 percent indicated that their firm is considering it. Learn why so many firms are headed in this direction as we discuss these eight trending benefits law firms reap when outsourcing litigation support:
- Risk mitigation and security
- Guaranteed service levels
- Cost recovery opportunity
- Disaster recovery
- Avoid technology obsolescence
- Staffing expertise
- Best-in-class infrastructure and software
Stephen Cole is the Director, Client Technology & Strategy at Mattern & Associates. He has a successful track record with over 20 years of expertise in consulting for large law firms on litigation support, records and information management, word processing, imaging, cost recovery, business process outsourcing and end-to-end e-discovery services. Stephen has previously worked in both service providers and law firms, as the vice president over the legal business unit at Pitney Bowes Management Services, a technology specialist at an Am Law 50 firm and, most recently, a regional vice president at Ipro Tech.