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  • Posted in: Public Open Forum

    We are collecting information from the industry on gaps and pain points with current legal extranet solutions. This information will help shape the offering of a new entrant into the market (i.e. Infodash) ...

  • Posted in: Public Open Forum

    We are collecting information from the industry on gaps and pain points with current legal extranet solutions. This information will help shape the offering of a new entrant into the market (i.e. Infodash) ...

  • Posted in: Public Open Forum

    We have been using ManageEngine Service Desk Plus. It handles everything you have mentioned. But we also use it for asset management, change management, and purchasing. The product is quite modular, ...

  • Posted in: Public Open Forum

    We use FreshDesk, and have been quite happy with it as well as the diverse functionality that it offers. Maks NOTICE TO RECIPIENT | This email is meant for only the intended ...

  • Posted in: Public Open Forum

    Yes, we experience latency issues periodically as well. We reported this to our reps and it is my understanding that it is a known issue and the HighQ team is working on it. A cause has not been given ...

  • Posted in: Public Open Forum

    We have been using TopDesk for a while. It does what we need it to do. We needed to get it up and running ASAP so we haven't explored or commissioned the full reach of it. https://www.topdesk.com/en ...

  • Posted in: Public Open Forum

    Yes, we experience this issue sporadically as well with our HighQ site and other vendor's sites. We reached out to support on this previously but we have never been provided a cause or resolution. ------------------------------ ...

  • Posted in: Public Open Forum

    Random poor HighQ performance - Not always, but occasionally HighQ will spin and take a couple of minutes to load. This happens for different users and I have been unable to establish a pattern. Support ...

    1 person like s this.
  • Looking for a suggestion on a firm-wide CRM for a 100+ biller law firm. Billers are all Microsoft Office365 Outlook, thick client users. The firm wishes to continue to use Constant Contact ...

  • Posted in: Public Open Forum

    Halfway through 2023! Catch up on what you may have missed in the beginning of 2023 from ILTA! In this all-new Briefing, you'll be able to check out some of our latest, and timely content! We have ...

Press Wall

  • QuisLex Expands Leadership Team with Addition of Attorney Jennifer Contegiacomo

    Leading ALSP adds new vice president and chief of staff role to support continued growth
  • Women in eDiscovery Expands Leadership Team

    Organization fills newly created roles of director of programming, director of special events and director of charity
  • LawToolBox Calendars in NetDocuments Extend Collaboration to Teams and Outlook

    Technology integration offer users unified calendaring experience across NetDocuments, Outlook, and Microsoft Teams.
  • LiquidText Achieves ISO 27001 Certification, Ensuring Enhanced Information Security

    This certification demonstrates LiquidText’s commitment to information security, safeguarding customer data and maintaining the highest industry standards
  • LawBase Announces Generative AI Capabilities in Its Flagship Platform

    ChatGPT integration brings users enhanced reporting capabilities
  • Enterprise Search just got smarter!

    Upland BA Insight is announcing new, industry leading capabilities to it's intelligent, centralized enterprise search solution.
  • More Than Three Firms are Switching to NetDocuments DMS Each Day- Here's Why

    Law firms and legal teams of all sizes around the world are choosing NetDocuments for better productivity, automation, collaboration, and workflow gains.
  • Everest Discovery Achieves ISO 27001 Recertification

    Company demonstrates commitment to the highest standards of information security management through recertification process
  • LiquidText Announces Integration With ChatGPT and OpenAI Tools

    New ChatGPT and OpenAI integration allows users to ask questions and get answers about their project documents, and automatically create reference citations
  • 15-Minute Demo of LTA and BOTA from Savvy

    Due to high demand, Savvy is hosting a 15-minute demo of Procertas's LTA and BOTA via Zoom on Thu, May 25, noon ET. No registration. Copy Zoom link and show up!