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  • Posted in: Public Open Forum

    I don't think the finger can be pointed at one group as being the reason for lack of adoption, but rather the breakdown of communication. Sometimes IT tries to implement solutions that don't meet the ...

  • Posted in: Public Open Forum

    I have appreciated the conversation here. Many excellent points have been made. Certainly there are surprises (sometimes on both sides, professional staff and lawyer) due to failures in communications ...

  • Posted in: Public Open Forum

    What she said! - Ellen

    1 person like s this.
  • Posted in: Public Open Forum

    The irony here, at least to me, is that often we find that the professionals feel "dragged along" when initiatives / projects are undertaken.   The professional "staff" are often at the forefront of identifying ...

    2 people like this.
  • Posted in: Public Open Forum

    Hi Folks!  As the author of the article I felt I should reply.  With back office personnel, what I'm trying to express is the idea is that you have to engage them in the decision-making process as early ...

  • Posted in: Public Open Forum

    Good afternoon, We are using Needles case management and one of our partners is consistently getting an Outlook automation error.  Screenshot attached.  I've engaged support on this several times and ...

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