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This piece – the final entry in this series – is a grab-bag of tips for dealing a variety of matter management issues raised by ILTA members. Reach in and pick one out (or two, or three) and hopefully you’ll find useful ideas that will help you address some issues that are common across our...
New Business Intake is a central hub in law firm information management. It is the front door to key data items about the client, the work the firm does as a whole and corresponding details. As an added incentive, it’s necessary. You can’t bill clients without client-matter numbers, and you...
All good things come to an end. Okay, maybe not “general” client matters, which can stay open for decades, but you will certainly need to regularly deal with the final disposition of records as an Information Governance function. Alexander already did a great job of outlining the...
A Corporate Legal Client Perspective Using the example of a routine litigation matter, staffing first occurs within the law department. Generally, the size and complexity of a given legal department will dictate to what extent internal teams of attorneys and paralegals are dedicated to...
Life Cycle of a Matter – Setting Yourself up to Not Fail So why didn’t I title this “Setting Yourself up to Succeed?”
In the blog post that follows, I describe how pricing and LPM professionals at my firm interact with legal teams and clients in our Life Cycle of a Matter content series
We don’t pay enough attention to closing a matter. Often a matter ends and we immediately pick up a new matter to keep the economic engine revving. What happens to the old matter? What happens to the knowledge we’ve gained, lessons learned, accumulated data, and outstanding bills? ...
Introduction One of the storylines that ILTA’s Business Management Content Coordinating Team will be focusing on in 2017 is the Life Cycle of a Matter