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Please enjoy this blog post authored by Sherry Kappel – Evangelist, Litera Microsystems. This blog post offers a counterpoint to our “vidcast” on “ How to Move from White-Glove Service to Self-Service ” recorded on December 14, 2021. As firms adjust to the realities of a...
Please enjoy this round-up by Gwyn McAlpine, Director of Knowledge Management Services, Perkins Coie LLP. Many of you know that each year, I post a round-up of Knowledge Management (KM) programming produced by the International Legal Technology Association (ILTA). My goal is to collect the...
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Please enjoy this blog post co-authored by Shefali Lakhani, Knowledge Management Lawyer, Proskauer and Caroline Sweeney, Director of Knowledge Management & Innovation, Dorsey & Whitney. COVID continues to have a lasting impact on the legal market. Not only has it accelerated the...
By Christiane Matuch, LL.M., ALPM and Harriet Joubert-Vaklyes Have you ever found yourself in the situation where the firm has bought or developed a new legal tech tool, but nobody knows how to make the most of it? Or maybe one person knows but just can’t handle the volume of support? Who...
Please enjoy this blog post authored by David Whale, Director Information Security, Fasken Martineau Dumoulin LLP The world of cybersecurity maturity models is on par with going to your favorite buffet (pre-Covid of course) for your birthday dinner. So many options. Government based...
Please enjoy this blog post co-authored by Kristin Rhodes, Senior Practice Manager, Paul Hastings LLP and Mike Ertel, KM Attorney, Paul Hastings LLP. Introduction Practice management in law firms is not new. While some firms have had practice management programs for decades, many...
For a business to be successful in terms of time management, it needs to know how to prioritize daily tasks and how to organize its teams, optimizing its resources, without compromising both the quality of services and the relationship with all its customers. But how can we prioritize activities...
Several years ago, I was on the ILTACON Conference Committee and was responsible for assembling a panel on "jobs in new law." At the time there was a lot going on around KM roles, some innovation stuff and a rise in e-discovery. About five years later, contrast this with a recent post of mine...
**Please note that this blog is posted on behalf of the author, Fernando Gonçalves, Head of DevSecOps, Congruity360. EVERYTHING-AS-CODE AUTOMATE EVERYTHING TEST EVERYTHING SECURITY BY DEFAULT CHANGING MENTALITIES / YOUR C-LEVEL PARTICIPATION In the last few years,...
Please enjoy this blog post authored by Rebecca Sattin, CIO, Worldox. Before COVID-19, most people worked in an office. Some firms had solutions in place for those who worked remotely periodically, but most people came into the office to work. That is where their files were, their phones,...