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Please enjoy this blog posted on behalf of the co-authors, Nadine Ezzie, Founder + President, ezzie + co. and Kenneth Jones, Chief Operating Officer, Xerdict. Recently, we published a piece on change management via the prism of a legal tech matter management case study. In this ILTA blog,...
Please enjoy this excellent summary of the popular ILTACON session "Why You Need a New Change Management Strategy to Get Lawyers to Adopt Technology" authored by Julia Montgomery, Director, Solutions Advisory, INTAPP. Many of us are familiar with various change management methodologies...
ILTA recently hosted a session on “Change Management Tools for Success” with Brianna Leung, Director of Strategy and Marketing, Much Law and Katie Davis, Senior Staff Training and Development Specialist, Perkins Coie, LLP and moderated by Rachel Shields Williams, Senior Manager, Experience...
“The bane of our existence.” That is how one law firm general counsel described outside counsel guidelines (OCGs) at last year’s Law Firm General Counsel Forum at the Aon Law Firm Symposium. Bane or boon, if you work in a law firm environment, OCGs are a daily fact of life. Clients use OCGs to...
Co - authored by: Sharon Ford & Paul Duffy How Elements of Change Management Can Help in a Crisis We have heard that change is the new normal, but in a time of crisis, with increased uncertainty, some of the elements important in change management can help place structure...
Even the best new tools may fail unless you have a good change management program. In the last few years, chatter about change management in the legal profession has increased significantly. Why do we need change management? With so many great new legal technology products in the market,...
By Sharon Ford, Technology Education Specialist, Perkins Coie. There are many interesting changes in the Knowledge Management (KM) area including AI and machine learning, Chat Bots, automation and more. Many of these initiatives involve technology changes, but they also result in process...
Brief Recap of ILTA Roundtable: Making Changes and How to Manage Them (4/4/2019) -Some of the significant changes discussed included rolling out email retention, moving to Windows 10/Office Pro Plus/Office 365, and switching jobs. -Anytime there is change it has an impact. Further,...
This past week members discussed new business intake, quality assurance and more. Jump to the “Something Extra” section for insight into change management. Explore curated sources on these topics including some from ILTA’s treasure chest. New Business Intake (NBI) Questions come in...
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