Blogs

Please enjoy this blog post authored by Sherry Kappel – Evangelist, Litera Microsystems. This blog post offers a counterpoint to our “vidcast” on “ How to Move from White-Glove Service to Self-Service ” recorded on December 14, 2021. As firms adjust to the realities of a hybrid and flexible work environment, they’re rethinking the technologies, structures and staff to support the dynamics of a new workplace. One consideration on the table: tilting internal technical support and training away from high-touch, white-glove service toward one of self-service. The shift makes sense – especially now: we chat-bot with our Internet providers, Google ...

Please enjoy this blog post authored by Rachita Maker, Head of Legal Operations and Compliance, Tata Communications . The CLOC 2020 Survey found that 67% of the companies surveyed state that the Legal Operations team is perceived as a strategic partner within the Legal Department. However, not many Legal Operations leaders set clear strategy for their own department. Not having a clearly articulated plan can lead you to be reactive and focus on tactical aspects, whereas a truly progressive Legal Operations function is meant to be part of grander initiatives within the Legal Department and the Organization. This article states my top tips for creating ...

Mergers and Acquisitions: Integrating Processes While Minimizing Disruptions by Kathy Owen Brown [1] One company acquires another company. Overnight there is new signage, coffee mugs and pens. As the employees are getting used to the new logos and larger company, employees begin to think about what is going to change. How will I do my job? Will I even have my job? Can we combine two different ways of doing things into one cohesive integrated set of processes? It is likely that the two companies have many disparate processes, including those relating to legal holds and eDiscovery. Identifying what those processes are and developing integrated processes ...