Client relationships and expectations are very different than they were even just a few years ago. So are business structures, billing models, and the competitive landscape. When you add these new shifts to the rapid rate of technological change, delivery models for legal services are now evolving faster than ever to keep up. In this environment, what is the key to successful client engagements?Discover an emerging framework that holds the most potential as we explore the five factors that make up the concept of SmartLaw -- client relationships, a firm's culture, the intelligent use of technology, the role of data and process optimization.
Luke Kopmeyer is a Solutions Consultant at HighQ, where he focuses on developing innovative technology solutions for legal departments and law firms. He holds the Relativity Expert certification and has over 10 years of legal experience working as a practicing attorney, ediscovery project manager analytics consultant. Previously, Luke provided training, development analytics consulting for the client services department at Advanced Discovery.
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