Specialties: training project management, goal-based learning and performance management techniques, e-learning design and development, change management and training strategies, new business intake, matter-centric design, goal-directed application design, testing and programming management.
Capensys uses a goal-based and blended learning approach which takes the stress out of rollouts, up-skilling, new hire training, and LTC4 certification initiatives. The approach provides all the necessary tools to allow law firms to deliver relevant and accessible training.
We start by defining the business and user objectives and establishing management metrics to show user improvements. We provide blended learning in the form of e-learning, trainer guides, trainers, and clever tools for training delivery. These tools include efficiency improvement dashboards, software to streamline training so it is individualized to how users work, Learning Management Systems, and context-sensitive coaching tools. We provide tools to evaluate and certify skill levels, using either simulations or the live applications.
Capensys is also the originator of the LTC4™ Legal Technology Core Competencies Certification Coalition. This is a non-profit group of over 100 law firm members who came together to establish standard technology core competencies applicable to all users in law firms. These core competencies have provided an industry standard benchmark of IT skills within law firms. These competencies encapsulate commonly performed workflows and scenarios to make the learning process more relevant and engaging for users.
Please contact us if you would like to improve user skill levels in your firm using the latest training technologies and thinking.