Contact information: bmiller@vcomsolutions.com | 925-415-2107 Ofc | 317-339-1001 Mobile
I help CIOs, CTOs, CFO's, AP, IT Directors, and IT Managers manage their technology environment and IT spend increasing shareholder value at your firm. I believe that firms/companies need a holistic approach when it comes to managing the lifecycle of their IT spend. In order to deliver holistic management, we have identified 9 phases that that are required to manage the lifecycle of an IT asset. Each one of the 9 phases is tied to the other phases. For example, if you make a change in sourcing, it directly impacts the other phases of the lifecycle like asset management or billing.
We fundamentally believe that you cannot deliver successful spend/asset management without managing the entire lifecycle of the asset. In order to deliver successful management, we leverage our proprietary platform (vManager), our team of subject matter experts and suite of managed services and processes we have developed over time managing our customers lifecycle.
The 9 phases are: solutions design, sourcing, and contract management, Order management, asset management and ticket or support management and Invoice mgmt. accounting mgmt, and lastly business analytics or actionable data for IT execs to act upon.
All of these 9 phases (Or Jobs to be done) are included with our offering. Our software platform, subject matter experts and process are designed to take on the heavy lifting off your place and deliver our customers 3 key values; the value of time, the value of information and the value of money / increased shareholder value.