I have been a Manager for trainers and help desk off and on for the past 19 years. I'm a train the trainer guy. I love to learn and experience new technologies. I consider myself a quick learner and a big believer in common sense. I'm very organized and able to quickly assess project needs and restructure if needed, yet maintain familiarity. My goal is to make everyone happy, from management to the employees and I believe I have come this far because of that outlook. I love to teach and that is my true passion. I love seeing the lightbulb turn on. I have an enormous amount of patience and have taught over a thousand people of all ages over the past 14 years and have never lost my cool with a student, and believe me, there are many times I could have lost my cool. My goal is to stay invested in this field and stay cutting edge.