Boston, Massachusetts, The Director of Information Technology is responsible for Davis Malm’s IT operations and infrastructure, implementing scalable IT solutions to improve and grow the firm’s operational capacity. The Director of IT works closely with firm leadership to strategize long-term IT plans to mitigate the impact of changing technology and to improve infrastructure, ensuring cost-effective execution of systems and services. The ideal candidate will be a self-starter able to take initiative. Responsibilities Manage all aspects of firm’s IT infrastructure, including network, servers, desktops, remote access, mobile devices, and phone system Maintain 24x7 availability of critical applications and network resources Plan and execute upgrades and migrations, including selection and implementation of new services and technology Implement and maintain security controls necessary to safeguard the firm’s systems and data Develop and maintain up-to-date documentation for all IT infrastructure and IT policies and procedures Manage vendor relationships, technology procurements, track and process technology invoices Maintain up-to-date knowledge of technology trends, including those affecting the legal industry, researching and recommending new products and services to meet business needs Provide technical support for 60+ users including installation and configuration of computer hardware, software, mobile devices, and peripherals Train users on firm software as needed, including new hires Other duties as assigned   Required Skills Significant experience with Windows desktop and server administration, Active Directory, and Microsoft Exchange administration Experience with VMWare virtualization and managing remote users and a remote environment Experience contracting with and overseeing IT vendors and service providers Experience supporting and training users using Microsoft Office The ability and desire to take on both a strategic and "hands on" role Desired Skills Experience installing, configuring and managing firewalls, routers and switches Knowledge of security best practices and experience with intrusion detection systems, enterprise virus and malware scanning, and general network monitoring Experience with backup and disaster recovery processes and tools Experience with document management and collaboration tools Strong communication skills (both oral and written) Ability to explain technical concepts to inexperienced users Strong organizational, teamwork and collaboration skills Ability to work with limited supervision and technical direction  

San Francisco, California, About the role:   A boutique, well-established, highly successful plaintiff’s class action law firm has an exciting opportunity for a highly motivated and entrepreneurial Information Technology Manager . You will be responsible for the management, strategy and execution of IT infrastructure, including ongoing processes, procedures, and implementation of new IT systems and policies. You will serve as the point-person for day-to-day firm technology operations.   A sample of what you will do:   IT Management Manage firm-wide IT operations and technical projects in alignment with organizational goals. Serve as focal point for all inter-office IT-related matters and provide direction, guidance, and training to IT stakeholders. Identify and recommend new technology solutions and devise and establish IT policies and systems, in consultation with senior-level stakeholders. Oversee external IT vendors and contractors to ensure cost effectiveness, high service standards, cybersecurity, and completion of work. Manage operational budgets and  undertake financial analysis of operating costs and expenses to identify cost savings and efficiencies. Oversee purchasing of IT equipment, any necessary software, and manage inventory including device procurement and configuration, and ongoing device inventory audits. Support finance team with regard to proper authorization and recording of IT asset additions and disposals from the general ledger. IT Support Provide hands-on technology support and be responsible for the installation, maintenance, troubleshooting, and repair of workstations, application software, computer hardware, telephone, videoconferencing and mobile technology. Manage the firm's help desk and direct user support services, providing support for workstations, networks, software applications, telephony, copiers and other technologies, also providing assistance with intranet and web-based applications. Maintain the Firm’s mail server, data storage, and network connectivity and handle routine preventative maintenance to the organization’s network operations. Assume responsibility for file maintenance, daily backups, and disaster recovery plans. Coordinating IT activities to ensure data availability and network services with as little downtime as necessary Direct the effective delivery of all telephonic, audio/visual, and computer system networks, development, and disaster recovery systems and processes. Oversee information security, both at the cloud level as well as internal network level including system monitoring and threat detection, identifying security vulnerabilities and eliminating them with strategic solutions that increase security. Operations Support Provide logistics management to support the use of the facility for meetings, training, and daily operations. Work on virtual conference / Zoom Rooms construction project as it relates to the AV and IT hardware and software installation in conjunction with the Building Manager, interior designers, and AV/IT vendors for this project. Possibly oversee space planning, relocation, and renovation projects. Possibly oversee the acquisition and maintenance of office furnishings. Liaise with outside Facilities vendors. Contribute to safety functions, including emergency preparedness, disaster recovery, business continuity, and evacuation procedures and plans. Attend weekly operational meetings as needed. Litigation IT Support Review litigation needs and advise on technology products to meet needs Assist with procurement and roll out of litigation products. Handle complex electronically stored information (ESI) collections, inquiries, data processing and transfer, database setup, and data migrations. Participate in presentations and training on various litigation support topics. Assist with and prepare plans for case-specific support such as document productions and trials, including the ability to set up a trial war room space. Educate and advise case teams on eDiscovery best practices and procedures. Serve as an interface between the attorneys and paralegals, and eDiscovery vendors. Reporting relationship: Reports directly to the Controller. About you: Bachelor’s degree and 5+ years of experience working in a law firm. Knowledge of eDiscovery procedures and resources required. Comprehensive knowledge of e-discovery management software (Concordance or similar). Strong familiarity with CaseSoft Suite (CaseMap, TextMap, TimeMap) Database Management systems QuickBooks Payroll vendor platforms such as PAYCHEX, ADP, Paylocity FTP Servers Excellent written and verbal skills with the ability to communicate to both technical and non-technical audiences. Ability to lift to 50 pounds. Preferred Qualifications: Prior trial experience. This is the first IT Manager for the firm. You will be the sole IT staff member handling high level projects, and help desk - flexibility, adaptability, professionalism and a sense of humor is ideal. You will have an outside vendor for support as needed. Remote and in office work as appropriate. Generous bonus based on your and the firm's performance. There may be some flexibility with salary DOE.

Akron, Ohio, The Enterprise System Architect reports directly to the Chief Information Officer. The position will be a hands-on builder that is responsible for the design and implementation of key firm enterprise systems. The Enterprise System Architect will possess a strong knowledge of legal business software, ERP and legal financial software, enterprise business and workflow systems, application security and project management. The candidate will be capable of designing, planning and implementing the IT systems and data architecture to meet the firm’s business and client needs, and to deliver an open and dynamic data infrastructure that enables agile growth.  The ideal candidate will have experience designing systems to facilitate secure data delivery, mobile device integration and dashboard style data visualizations for key law firm systems and data. The ideal candidate will have a minimum of 7 years in legal or a similar professional services industry.  Ideally, the candidate will have 10+ years of experience, deep knowledge of common legal business systems like Elite Enterprise, iManage, billing and time management solutions, BI and data mining solutions, and workflow and practice management solutions.  The Enterprise System Architect will possess a Bachelors Degree in Computer Science or a related field, and be able to demonstrate equivalent high level system building experience and successes. The successful candidate will be an exceptional communicator and will have an open and collaborative work style.  They will be a planner, be diligent and persistent in setting and achieving goals, and able to overcome obstacles.  The candidate will be eager to make change and ready to take on challenges, capable of thinking about the strategic picture and working through the details at the same time.   The position requires that the candidate be highly effective working remotely as well as in a professional office environment, and be able to travel a limited amount and as allowed per applicable health advisories.