Quick Steps in Outlook

By ILTA Tips posted 06-22-2015 00:00



Quick Steps is a great feature in Microsoft Outlook 2010 that applies multiple actions at the same time to email messages. This helps you quickly manage your mailbox. For example, if you frequently move messages to a specific folder, you can use a Quick Step to move the message in one click. Or, if you forward messages to your manager or peers, a one-click Quick Step can simplify the task.

The Quick Steps included with Outlook 2010 can be customized. You can also create your own to make a Quick Steps gallery of mail actions that you take most often.

Default Quick Steps

You can customize any of the default Quick Steps. When you use some Quick Steps for the first time, you are prompted to configure them. For example, if you want a Quick Step to move messages to a certain folder, you must specify the folder before you can use the Quick Step. Default Quick Steps in Outlook 2010 include the following:



Create New

Create your own Quick Step to execute any sequence of commands, name it, and then apply an icon to help you identify it.

Move To

Moves the selected message to a mail folder that you specify and marks the message as read.

Team E-mail

Forwards the message to others in your team. If your organization uses Microsoft Exchange Server, your team members names are detected in the Global Address List and inserted in the "To" box.


Moves the message to a specified mail folder, marks the message complete, and then marks it as read.

Reply and Delete

Opens a reply to the selected message, and then deletes the original message.


To configure or change existing Quick Steps, do the following:

  1. In Mail, on the Home tab, in the Quick Steps group, click the More arrow at the side of the Quick Steps box, and then click Manage Quick Steps.
  2. In the Quick Step box, click the Quick Step that you want to change, and then click Modify.
  3. Under Actions, change or add the actions that you want this Quick Step to do.
  4. If you want, in the Shortcut key box, click a keyboard shortcut that you want to assign to that Quick Step.
  5. If you want to change the icon for a Quick Step, click an icon next to the Name box, click an icon, and then click OK.

Create a Quick Step

  1. In Mail, on the Home tab, in the Quick Steps group, in the Quick Steps gallery, click the Create New Quick Step.
  2. Click an action type from the list or click Custom.
  3. In the Name box, type a name for the new Quick Step.
  4. Click the icon button next to the Name box, click an icon, and then click OK.
  5. Under Actions, choose an action that you want the Quick Step to do. Click Add Action for any additional actions.
  6. To create a keyboard shortcut, in the Shortcut key box, click the keyboard shortcut that you want to assign.

Submitted by Denise Ash, Training Manager
Jackson Kelly