Several companies have already invested in legal technology, and as a next step, they have started hiring candidates with needed technical skills because a dedicated technology talent is a crucial resource for remote working law firms. Gartner predicts that 33% of corporate legal departments will have a dedicated legal technology expert to support the increasing automation of core in-house workflows by 2023.
Incorporating chatbots within businesses eliminate the manual processes and aid lawyers and attorneys to work more promptly and efficiently during this work from the home state. Monotonous administrative tasks including, document creation, setting up meetings, gathering client information, and other basic activities, are now being performed by chatbots. These chatbots can directly interact with the clients to update them on case status or any additional information, which saves the legal staff’s time and allow them to focus on other crucial issues that entail their expertise.
Integrating chatbots with the internal systems allows lawyers and paralegals to quickly retrieve the case related information, which further enables them to handle a more significant number of clients and maintain their billable hours. The legal industry is amongst those industries that are investing heavily in chatbots and are being benefited from chatbots. Chatbots is a solution that can surely bring value to law firms by assisting legal professionals in their daily firm chores as well as support queries while working remotely.
In addition, a legal chatbot can also enhance accessibility and provide strategic value to law firms in this time of crisis. Chatbots will further continue to disrupt the legal industry by abetting law firms as well as paralegals to become 24/7 available for clients.
KLoBot is a chatbot builder platform that simplifies human-machine interactions via intuitive conversational user interfaces. Chatbots designed with KLoBot can be created within minutes and can facilitate internal as well as external law firm communications. These chatbots empower attorneys to automate the tedious and time-consuming tasks and streamline the business processes. Chatbots built on the KLoBot platform facilitate law firms to better showcase their value proposition and meet the internal as well as external pressures during the current COVID-19 crisis.
KLoBot enables law firms to meet current client demands and competitive challenges. KLoBot also presents an opportunity for legal firms to save time on tedious activities, diversify revenue, and stay ahead of the competition.